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Diamond Batch, Worle, Weston-super-Mare, BS24 7FY, United Kingdom
Get directionsAn excellent nursing home with outstanding facilities. Have often visited my uncle in the cafe. Staff are all polite and very friendly. Recently, we had a family gathering for my uncle's birthday utilising the hospitality dining room, this was a great success.
Business response:
Thank you for taking the time to leave your review for Summer Lane Care and Nursing Home. Your kind words regarding the staff and the use of the dining room will be shared with the team. It is a pleasure to care for your uncle and have him here as part of the Summer Lane family. Warm regards.
The staff are very good but the activities could be a lot better organised. Summer Lane Care and Nursing Home is a very professional, happy place and I am very happy with my friend's care.
Business response:
Thank you for taking the time to leave a review for Summer Lane Care & Nursing Home, we are delighted your friend has settled in so well with us. Please be assured we are working to increase the number of activity coordinators at our home and thereby the quality of activities offered.
My mother was very poorly when she was admitted to Summer Lane, having not eaten for several weeks and suffering from a severe chest infection/UTI. The nursing care my mother has received there has been exceptional. Her improvement since January has been amazing. The carers have been able to gradually and gently persuade Mum back to eating a good balanced diet, and as her strength has improved, she can now spend time in the lounge and restaurant where she has company. The attitude of all the staff at Summer Lane is without e... read more
Business response:
Thank you for taking the time to leave such a lovely review. We are so pleased that Mum has improved and is now able to take part in day-to-day life here at Summer Lane and, more importantly, that she is enjoying it. I will pass on your kind comments to my staff.
My mum became a resident of Summer Lane in August 2022. What I appreciate most about Summer Lane is the warm and accommodating management and staff. Moving to a care home was a hard transition for my mum, but I'm thankful despite the challenges early on, she was met with kindness, empathy and patience. Since then, I know she has grown to love each of the staff, enjoys joking around with them and giving them hugs. As her son who lives in America, I'm thankful she is not only in a place that provides the practical assistance s... read more
Business response:
Thank you so much for your lovely review of Summer Lane Care & Nursing Home. We are glad to hear that you are happy with the care, kindness and empathy that we provide for your mum. I will share your kind words with the rest of the team.
We initially placed Dad on a respite stay at another local nursing home as his needs grew, and we could no longer care for him at home. This was a very tough decision, and we did not have a great start as that home was terrible on all levels! This was an awful time as we trawled weekly around every nursing home with a vacancy, meanwhile dealing with the social services and all of the other services involved in his care, and we felt completely helpless and that we were letting him down. None fitted the bill until we walked in... read more
Business response:
Thank you for taking the time to write such a wonderful review for Summer Lane Care & Nursing Home. We are so pleased to know that you are happy with the care we provide for your Father. I will pass on your kind words to the rest of the team.
All staff are caring and helpful. A peaceful environment.
Business response:
Thank you for your review and for your lovely feedback. We appreciate you taking the time to leave us a review and that you are happy with the care we provide for your husband. I will pass on your kind words to the rest of the team here at Summer Lane.
My wife has been at Summer Lane since October 2021, in the secure dementia suite. The whole team at Summer Lane are wonderful caring professionals making sure my wife is extremely well looked after in sometimes very difficult circumstances. They also worry about my well being which a great reassurance for our children. I feel we are so fortunate to have found this lovely home it is like a 5-star hotel. Wonderful.
Business response:
Thank you for taking the time to leave such a lovely review for Summer Lane Care & Nursing Home. We are so pleased to hear that you are happy with the care our team provides for your wife and that you are well supported by us. I will share your kind words with the rest of the team.
My father became a resident at Summer Lane care home in November 2022. We have found the home to be clean and modern. The staff have been extremely helpful and understanding of his needs and always very approachable. There is always warm and friendly interaction with staff, even when busy. As a family, we are very pleased with our choice of Summer Lane for my father's care and would like to thank the staff and management for their continuing help and support.
Business response:
Thank you for your review and for your lovely feedback. We appreciate you taking the time to leave us a review and that you are happy with the care we provide for your father. I will pass on your kind words to the rest of the team here at Summer Lane.
My experience of Summer Lane Care & Nursing Home is that it is a kind and caring place to offer help and support to the residents that stay there. The staff that work there are very friendly, kind and considerate. It is a good care and nursing home with a nice atmosphere.
Business response:
Thank you for your kind words and feedback about Summer Lane Care & Nursing Home. We appreciate you taking the time to leave your review.
Summer Lane Care & Nursing Home - Country Court has a 4.6 star rating with 155 reviews.
Summer Lane Care & Nursing Home - Country Court is open now. It is open 24/7.