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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
great experience with the service work
Business response:
Thank you for the positive feedback about our service department! Your satisfaction means everything to our team. We appreciate you choosing Surprise Ford and taking the time to share your experience.
Good Service. I would go there again.
Business response:
Thank you for the positive feedback! We're glad your experience met your expectations and look forward to serving you again at Surprise Ford.
Always great work. Always done well and completed to my satisfaction every visit
Business response:
We are absolutely thrilled to hear about your consistently positive experiences with us. Your feedback about the quality of our work and how we complete everything to your satisfaction means so much to our team. Knowing that you trust us with your vehicle for multiple visits shows the strong relationship we've built together. We truly appreciate your loyalty and look forward to continuing to provide you with the exceptional service you've come to expect.
The surprise ford dealership has a trustworthy service team and Lorenzo the mechanic was very knowledgeable and very helpful. My service writer Joseph was great. Thank you. John Melcarek
Business response:
Thank you for the positive feedback about Lorenzo and Joseph! We're thrilled you found our service team trustworthy and knowledgeable. Your recognition means so much to us at Surprise Ford.
These guys are great. Fixed me right up
Business response:
Thanks for the shout-out! We're so glad we could get everything sorted for you. Let us know if you need anything else down the road!
I didn't know i was supposed to let them know about washing the vehicle. Every other dealership has always washed it without me telling them. They would ask me if I wanted it washed
Business response:
We are privileged to serve you and appreciate your feedback about the vehicle washing service. We understand that communication about washing preferences can vary between service experiences. Your input helps us recognize that we can improve by asking each customer about their washing preferences upfront, just as you've experienced elsewhere. Thank you for bringing this to our attention - it helps us provide better service for all our customers. We're glad you chose Surprise Ford and hope your vehicle continues to serve you ... read more
Great customer service and very informative
Business response:
We are overjoyed to hear about your positive experience with our team. Your feedback about receiving excellent customer service and thorough information means so much to us. We take pride in ensuring our customers feel well-informed and supported throughout their experience. Thank you for choosing Surprise Ford, and we hope you continue to enjoy your vehicle for many years to come.
Took care of my problem and advised me every step of the way
Business response:
We are pleased to hear about your positive experience with our service team. It's wonderful to know that we were able to resolve your issue while keeping you informed throughout the entire process. Your feedback about our communication and problem-solving approach means a great deal to us at Surprise Ford. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Good service and great communication
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about our excellent service and clear communication means so much to us at Surprise Ford. We understand how important it is to feel well-informed throughout your experience, and we're delighted that our team provided you with the quality support you deserved. Thank you for taking the time to share your thoughts - it truly makes our day to know we met your expectations.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 6,924 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.