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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Got me in for oil change without an appointment. Great customer service!
Business response:
Thank you for taking the time to share your positive experience with us. We understand how valuable your time is, and we're delighted that our team could accommodate your oil change needs even without a prior appointment. Your kind words about our customer service truly mean a lot to us and reflect our commitment to providing helpful, reliable service to every customer who visits Surprise Ford. We appreciate your trust in us for your vehicle's maintenance needs and look forward to serving you again in the future.
Great overall team, made the process easy and fun. Quick turnaround as well.
Business response:
We are elated to hear about your wonderful experience with our team. It's fantastic that we could make your vehicle purchasing process both enjoyable and efficient. Your feedback about our quick service and helpful approach means everything to us. We're thrilled that you found working with us to be such a positive experience, and we truly appreciate you taking the time to share your thoughts about your visit.
They took good care of me by allowing me to use an outdated coupon, which makes me feel valued. They gave me the works in under 2 hours.
Business response:
Your positive feedback means so much to us. We understand how important it is to feel valued as a customer, and we're pleased that our team was able to accommodate your coupon situation. It's wonderful to hear that we could provide you with comprehensive service efficiently within that two-hour timeframe. Your experience reflects our commitment to taking care of each customer with flexibility and respect. We truly appreciate you taking the time to share your experience.
Since I relocated to AZ I have been having my truck serviced at SURPRISE FORD, an it was a great choice. Service advisor are always helpful and friendly Thank you!!
Business response:
We are honored to hear that choosing Surprise Ford for your truck's service needs has worked out so well since your move to Arizona. Your experience with our service team means everything to us, and we're thrilled that you've found our advisors to be both helpful and welcoming. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with excellent service.
Great service by everyone at Surprise Ford.
Business response:
We are thrilled to hear about your wonderful experience with our team. Your feedback about the excellent service provided by everyone here at Surprise Ford truly means a lot to us. We take great pride in ensuring each customer receives outstanding care, and knowing that our entire team made such a positive impression validates our commitment to exceptional service. Thank you for taking the time to share your experience with us.
Very professional and courteous.
Business response:
Thank you for recognizing our professional and courteous service! Your kind words mean a great deal to our team at Surprise Ford. We appreciate you sharing your positive experience.
Quick and easy great customer service from Evan.
I've not had any issues with this service department. Helpful and friendly.
Evan and the crew had my service update finished in no time.
Business response:
We are delighted to hear about your positive experience with our service team. It's wonderful to know that your service update was completed efficiently and that you were pleased with the quick turnaround time. Our team works hard to provide timely and quality service, and your feedback confirms we're meeting that goal. We truly value your business and look forward to serving you again.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.1 star rating with 6,795 reviews.
When is Surprise Ford open?
Surprise Ford is closed now. It will open at 7:00 a.m.