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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Great experience. In and out with no problems. Fair and honest.
Business response:
Thank you for your wonderful feedback! Hearing that your experience was smooth and straightforward means a lot to us. We take pride in being transparent and treating every customer fairly, so it is great to know that came through during your visit. Enjoy your new Maverick!
Exceeding expectations! Personal and efficient staff. I feel like they care about their customers.
Business response:
Thank you for your review! It means a lot to hear that our team exceeded your expectations and made you feel like a valued customer. Providing personal, efficient service is something we work hard at every day, and feedback like yours reminds us why that matters. We look forward to seeing you again!
Great service from my service writer Joe.
Business response:
Thank you for taking the time to share your experience with us. It is great to hear that Joe provided you with outstanding service during your visit. We will be sure to pass along your kind words to him. We look forward to seeing you again!
Exceeded my expectations. Evan is very professional.
Business response:
We are pleased to hear that your experience exceeded your expectations! It is great to know that Evan made such a positive impression with his professionalism. We will be sure to pass along your kind words to him. Thank you for taking the time to share your feedback, and we look forward to serving you again.
Professional experience every time and my vehicle is ready every and clean
Business response:
We greatly appreciate your kind words and for taking the time to share your experience with us. Hearing that every visit has felt professional and that your vehicle is returned ready and clean means a lot to our team. We look forward to continuing to provide that same level of service each time you come in.
Although it took longer to fix due to a parts shortage the work was done and completed to my satisfaction. The service advisor Joe is very nice and worked well with me.
Business response:
We greatly appreciate your feedback and are glad the repair was completed to your satisfaction. We understand that waiting on parts can be frustrating, and we appreciate your patience throughout the process. It is great to hear that Joe was able to make the experience a positive one for you. Thank you for choosing Surprise Ford, and we look forward to serving you again.
My experience was great. My service advisor was great. I will definitely take my truck there and i am even considering buying my next truck from them.
Business response:
Thank you for sharing your experience with us. It is great to hear that your service advisor took such good care of you and that your visit went smoothly from start to finish. We look forward to helping you with your truck again, and we would be happy to assist you when the time comes to find your next one. We appreciate your trust and hope to see you again soon.
Great customer service- will return for all ford issues
Business response:
We are honored to hear that your experience with us left such a positive impression. Providing great customer service is something we take seriously, and it means a lot to know that came through during your visit. We look forward to being your go-to resource for all things Ford and are ready to help whenever you need us next.
They did what was required in a timely manner
Business response:
Thank you for sharing your experience with us. It's great to hear that everything was handled efficiently and on time. We look forward to serving you again whenever you need us.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,533 reviews.
When is Surprise Ford open?
Surprise Ford is closed now. It will open tomorrow at 9:00 a.m.