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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Whenever I take my car to surprise Ford, it's a pleasant experience. Everyone is very professional my service writer Joe is 100% top-notch. He's not only caring but he looks after your car as if it was his own. Thank you Ford Dealership In Surprise. Sincerely, John Melcarek.
Business response:
We are thrilled to hear about your consistently positive experiences at Surprise Ford. Your kind words about our professional team and the exceptional service you receive mean everything to us. It's wonderful to know that Joe has made such a positive impact on your service experience by treating your vehicle with the care and attention it deserves. We truly value your loyalty and trust, and we look forward to continuing to provide you with the same level of excellent service for years to come.
Great experience here! Highly recommended and I will definitely buy from them again.
Business response:
We are overjoyed to hear about your wonderful experience with us! Your enthusiasm and recommendation mean the world to our team, and we're thrilled that we could exceed your expectations during your visit. It's customers like you who make our work truly rewarding. We look forward to serving you again in the future and continuing to provide the exceptional service that earned your trust. Thank you for choosing Surprise Ford and for taking the time to share your positive experience.
Prompt & friendly service and quality work.
Business response:
Thank you for taking the time to share your positive experience with Surprise Ford. We truly appreciate your recognition of our team's prompt and friendly service, as well as the quality of our work on your 2019 Ford Ranger. Your feedback reinforces our commitment to providing excellent service and maintaining the high standards our customers deserve. We're delighted that we could meet your expectations and look forward to serving you again in the future.
Everyone was amazing This was the quickest I have ever been in/out of a car dealership. Great experience!
Business response:
Thank you for your review! We are delighted to hear that everyone on our team provided you with such an amazing experience. It's wonderful to know that we were able to make your visit efficient while maintaining the high level of service you deserved. Your feedback about the quick and smooth process means a great deal to us at Surprise Ford. We strive to respect our customers' time while ensuring they have everything they need for their vehicle purchase. We appreciate you taking the time to share your positive experience and... read more
Friendly and fast. Service writer was great and informative.
Business response:
Thank you for the great feedback! We're thrilled our service writer was helpful and informative, and that you experienced our efficient service. Your satisfaction means everything to us at Surprise Ford!
The staff was very helpful and gave me a ride back home after the Lyft they called for never came. They honored the original quote even though they ran into some unknown complications.
Business response:
Thank you for your wonderful feedback! We're delighted our team provided helpful assistance, including transportation when your ride didn't arrive. It means a great deal that we maintained our original pricing despite unexpected challenges. We truly appreciate you sharing your positive experience.
Good service. They had a waiting area also.
Business response:
Thank you for the positive feedback! We're glad you had good service and found our waiting area comfortable. We appreciate your visit and look forward to serving you again at Surprise Ford.
It was fast and cheap, nice job!
Business response:
We are overjoyed to hear about your positive experience with our service! Your feedback about the quick and affordable service means so much to our team at Surprise Ford. We work hard to provide efficient solutions that deliver great value, and it's wonderful to know we hit the mark for you and your 2015 Ford F150 SuperCrew. Thank you for taking the time to share your experience with us!
Professional service appreciated
Business response:
Thank you for sharing your thoughts about your experience with us. We truly value when customers recognize the professionalism of our team. Your feedback about the quality of service you received means a great deal to us. It's wonderful to know that our commitment to providing excellent automotive care made a positive impression. We appreciate you taking the time to share your experience and look forward to continuing to serve you and your 2017 Ford Escape with the same level of expertise you've come to expect.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,204 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.