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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Great experience, as always.
Business response:
Thank you for your continued trust and loyalty! We're honored to consistently deliver the quality service you expect and look forward to serving you again.
Quick good service. Only had oil change but staff informative and ftiendly
Business response:
We are delighted to hear about your positive experience with our team at Surprise Ford. Your feedback about receiving quick and quality service means so much to us. We're pleased that our staff provided you with helpful information and treated you with the friendly service you deserve during your oil change visit. Thank you for choosing us for your 2024 Ford F150 XLT's maintenance needs, and we look forward to serving you again in the future.
Very friendly and helpful Salesman was not pushy. I liked that a lot
Business response:
Thank you for your review! We're thrilled to hear about your positive experience with our team. We truly value customers who appreciate our no-pressure approach to sales. Your feedback means a great deal to us!
They per for the service I was needing
Business response:
We are pleased to hear that our service team was able to provide exactly what you needed for your Ford Transit Connect. Your satisfaction with the service experience means a great deal to us at Surprise Ford. We understand how important it is to receive reliable and efficient service, and we're glad we could deliver that for you. Thank you for choosing us for your automotive needs and for taking the time to share your experience.
Fast and easy! David was excellent. Pezh Kaden the GM is great to deal with.
Business response:
Thank you for the positive feedback! We're thrilled that David provided excellent service and that our GM made your experience great. Your feedback means a lot to us at Surprise Ford, and we look forward to serving you again.
Evan is fantastic! He kept me in the loop with everything.
Business response:
We are thrilled to hear about your wonderful experience! It's fantastic that you felt kept in the loop throughout the entire process - clear communication is something we truly value. Team members who go above and beyond to ensure customers stay informed make all the difference. Thank you for taking the time to share your positive experience with Surprise Ford!
Overall good experience, took some time at the dealership, but atmosphere was great. Salesman Roger and loan manager Juan were both great. Definitely recommend
Business response:
We are overjoyed to hear about your positive experience! We understand that dealership visits can take time, and we truly appreciate your patience throughout the process. It's wonderful to know that our welcoming environment made your visit more comfortable. Roger and Juan will be thrilled to hear your kind words about their service - they truly strive to provide exceptional support to every customer. Your recommendation means everything to us, and we're grateful you chose to share your experience with others.
My appointment was kept and car was completed by the time told it would be done.
Business response:
We are happy to hear that your service appointment went smoothly and we delivered your vehicle on schedule as promised. Your satisfaction with our timely service means everything to us at Surprise Ford. We appreciate you choosing us for your service needs and look forward to providing you with the same reliable experience in the future.
I have done business with surprise a couple of times and they have great
Business response:
Thank you immensely for choosing to do business with us multiple times. Your loyalty means everything to our team. We're delighted to hear that your experiences with us have been positive. Having customers return to work with us again is the greatest compliment we can receive. We look forward to continuing to provide you with excellent service for all your automotive needs.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,413 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 6:00 p.m.