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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Been taking my Ford Edge to Surprise Ford for 10yrs - always good experience: honest, don't nickel/dime unnecessary tasks, time effective and professional vehicle technicians. Service Advisor Dawson Hill was great, attentive and arranged for LYFT to/from my near-by home.
Business response:
Thank you for 10 years of loyalty! We're thrilled you've had great experiences, and we'll pass along your kind words to Dawson. We look forward to serving you for years to come!
The job was completed as promised and the service provided was excellent!
Business response:
Thank you, Lawrence! We're glad the job was completed as promised and you had an excellent experience. We look forward to serving you again!
I had a screw in the shoulder of a tire and needed to use the quick lane service, for a no appointment today service. It worked great, as expected.
Business response:
Thank you for sharing this! We're glad our Quick Lane no-appointment service came through for you when you needed it most. We appreciate your trust and look forward to being here whenever you need us!
Fast and efficient service, friendly staff.
Business response:
Thank you for the kind words! We're glad your visit was fast, efficient, and enjoyable. Our team takes pride in providing friendly service, and we look forward to welcoming you back!
Fast service -friendly staff
Business response:
Thank you for the kind words! We're so glad you enjoyed our fast service and friendly team. We look forward to serving you again!
The vehicle service was completed on time and I was informed of any potential issues.
Business response:
We're thrilled your service experience went smoothly and that our team kept you informed throughout. Thank you for your feedback, and we look forward to serving you again at Surprise Ford!
Recall was completed - My vehicle was cleared during the inspection
Business response:
Thank you for your review! We're glad the inspection went smoothly and your vehicle was cleared. Your safety matters to us, and we look forward to assisting you with any future service needs.
no, absolutely,,,,,,,,,,,,
Business response:
We are pleased to hear that you took the time to leave us a rating, and we truly appreciate your support as a 2014 Ford F-150 owner. Your satisfaction means a great deal to our entire team, and we are glad to have had the opportunity to serve you. We look forward to being here for all of your future automotive needs.
Great service from the service manager and team.
Business response:
Thank you immensely for sharing your experience with us. It is truly rewarding to hear that our service manager and team delivered the quality of care you deserved. We take great pride in the people who represent Surprise Ford, and feedback like yours reinforces the standard we strive to uphold every day. We look forward to welcoming you back whenever your 2019 Ford F-150 needs us.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,346 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.