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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Got me in and out very quickly.
Business response:
We are ecstatic to hear that we were able to provide you with such efficient service. Your feedback about our quick turnaround time means so much to us at Surprise Ford. We understand how valuable your time is, and we're thrilled that we could get you taken care of promptly. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
Had a great experience. Was taken care of with a rental while my truck was being forced for air leaks. Would definitely recommend this dealership to friends and family.
Business response:
Thank you for taking the time to share your wonderful experience with us. We're thrilled to hear that you had such positive service during your visit. It's great to know that we were able to provide you with a rental vehicle while we worked on resolving the air leak issues with your truck. Your recommendation to friends and family means the world to us at Surprise Ford, and we truly appreciate your trust in our team. We look forward to serving you again in the future.
Quick & prompt to return my vehicle
Business response:
We are thrilled to hear about your positive experience with our service team. Your feedback about the quick and prompt return of your vehicle means so much to us. We understand how important it is to get you back on the road efficiently, and we're glad our team was able to deliver exactly that. Thank you for taking the time to share your experience - it truly helps us continue providing excellent service to all our customers.
My sister and I were on a road trip from Texas to California. 30 miles west of Surprise, AZ the check engine light illuminated. I called several Ford dealerships. They all said it would be one to two days before they could diagnose the problem. Joe Hough, at Surprise Ford said his shop could diagnose it the next morning. It was diagnosed by noon and repaired by 7:00 AM the next day. My truck has never run better since I bought it. I can't say enough good things about my experience at this dealership.
Business response:
We deeply cherish your wonderful feedback about your experience during your road trip. It's truly meaningful to hear that when you found yourself in an unexpected situation with your check engine light, our team was able to provide the quick diagnosis and repair service you needed. We understand how stressful vehicle issues can be when you're traveling, and we're so pleased that we could get your truck diagnosed by noon and back on the road by the following morning. Your kind words about how well your truck has been running ... read more
Outstanding mechanics and service
Business response:
Thanks for taking the time to share your positive experience. We truly appreciate it!
Excellent service - great advisor - quick
Business response:
We are delighted to hear about your positive experience with our team. Thank you for taking the time to share your experience with Surprise Ford - it truly makes our day to know we exceeded your expectations.
Always a great experience, Evan is amazing.
Business response:
We are delighted to hear about your wonderful experience with us. It means so much when customers take time to share their positive feedback. We're thrilled that you consistently have such great visits, and we're especially pleased to know that our team member provided you with amazing service. Your satisfaction is what drives us every day, and we truly appreciate your continued trust in Surprise Ford. Thank you for being such a valued customer.
Was in for a recall on my new car. Service writer Evan Welle had me in and out in 20 min. Well done
Business response:
Thank you for your review! We are delighted to hear that your recall service was handled so efficiently. We truly appreciate you taking the time to share your positive experience at Surprise Ford.
Fast service and always reliable!
Business response:
We sincerely value your feedback about our quick service and dependable experience. It means so much to hear that we consistently meet your expectations with efficient and trustworthy service. Your confidence motivates our entire team to maintain the high standards you have come to expect. We look forward to continuing to serve you with the same level of excellence.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.1 star rating with 6,795 reviews.
When is Surprise Ford open?
Surprise Ford is closed now. It will open at 7:00 a.m.