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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,795 reviews
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2016 LINCOLN MKX RESERVE Owner's profile image
2016 LINCOLN MKX RESERVE Owner 
4 days ago

Great service, Great employees !!! Always treated great !!! 

2025 FORD F250 SUPER DUTY Owner's profile image
2025 FORD F250 SUPER DUTY Owner 
4 days ago

Zack is always helpful. Makes sure I am taken care of!! 

2021 FORD F250 SUPER DUTY Owner's profile image
2021 FORD F250 SUPER DUTY Owner 
a week ago

Service is easy to set up and always done before they estimate. 

2021 FORD ESCAPE TITANIUM Owner's profile image
2021 FORD ESCAPE TITANIUM Owner 
a week ago

Everything was very good very professional 

Alejandro M.'s profile image
Alejandro M. 
a week ago

The people were friendly and cooperative. I didn't feel like I was being use for lied to and wish all the best for them. 

Business response:

Thank you for sharing your positive experience! We're so glad our team made you feel comfortable and treated you with honesty. Your kind words about our friendly and cooperative service mean a great deal to us. 

2025 FORD RANGER XLT Owner's profile image
2025 FORD RANGER XLT Owner 
2 weeks ago

Good dealership with prompt service. Also have coupons to provide better value. 

Business response:

Thank you for the positive feedback! We're pleased you experienced our prompt service and found value with our coupons. We appreciate your business and look forward to serving you again. 

2019 FORD F150 RAPTOR Owner's profile image
2019 FORD F150 RAPTOR Owner 
2 weeks ago

They put a new transmission in my 2019 Raptor with 96,000 miles on it . Had it for a week, but what ever it takes to make it rite . 

Business response:

Thank you for your patience during the transmission replacement on your 2019 Raptor. We appreciate your trust in our team and are committed to doing whatever it takes to make it right. Glad we could get your truck back on the road running smoothly. 

2024 FORD F150 STX Owner's profile image
2024 FORD F150 STX Owner 
2 weeks ago

Great service, and pleasant attitude from the service team Thank you 

Business response:

Thank you for your kind words about our service team! We truly appreciate your positive feedback and look forward to serving you again at Surprise Ford. 

2024 FORD F250 SUPER DUTY Owner's profile image
2024 FORD F250 SUPER DUTY Owner 
2 weeks ago

Zack took care of what I needed. 

Business response:

Thank you for the positive feedback! We're glad Zack was able to take care of everything you needed. We appreciate your business at Surprise Ford. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,795 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open at 7:00 a.m.