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16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | 9:00 a.m. to 6:00 p.m. |
service staff are helpful and listen well. As a single woman I am always wary of being taken advantage of, especially when I am not confident of my understanding of the particular issue.
Business response:
Thank you immensely for taking the time to share your positive experience with us. We understand how important it is to feel heard and respected, especially when navigating automotive concerns.
Joe is the best Service Writer I have ever had
Business response:
Thank you immensely for taking the time to share your wonderful feedback about your service experience. We are pleased to know that you received such exceptional care from our service team.
I had a few things done on my pickup and once again Josh Kemp did an outstanding job getting me taken care of.
Business response:
We are thrilled to hear about your positive experience with the service on your pickup truck. It's wonderful to know that our team member provided you with outstanding care and got everything taken care of properly.
On time, very professional...
Always a good experience at Surprise Ford.
ALWAYS POLITE AND TIMELY. JOSEPH IS SUPERIOR!
Business response:
We are overjoyed to hear about your wonderful experience with our team. Your kind words about our courteous and prompt service truly mean the world to us. It's fantastic to know that Joseph provided you with exceptional care during your visit.
they worked hard to get to an agreement on the vehicle of our choice
Business response:
Your feedback about how our staff dedicated themselves to finding the right solution for your vehicle needs means so much to us. We believe in going the extra mile to ensure our customers drive away satisfied with their choice. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Evan has good customer service
Business response:
We are delighted to hear about your positive experience with our team member's customer service. Your feedback about the excellent service you received means a great deal to us.
Still looking might go back to purchase a car, but the dealership was OK and sells people are super friendly and knowledgeable
Business response:
We are delighted to hear that you found our sales team to be friendly and knowledgeable during your visit. It means a great deal to us when customers recognize the expertise and welcoming approach our team brings to helping with automotive needs.
Surprise Ford has a 4.1 star rating with 6,078 reviews.
Surprise Ford is open now. It will close at 9:00 p.m.