This profile has been claimed by the business owner or representative.
Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Was in for a oil change Got me In and out in 45 min Thanks Surprise
Business response:
We are pleased to hear about your positive experience with our oil change service. It's wonderful that we were able to get you in and out efficiently. We understand how valuable your time is, and we're glad our team could provide you with quick and reliable service. Your feedback about the smooth process means a lot to us at Surprise Ford. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
Fast service, friendly agent.
Business response:
Thank you for your positive feedback! We're thrilled to hear about your great experience with our fast service and friendly team. We appreciate you choosing Surprise Ford and taking the time to share your review.
Dave Greathouse took excellent care of us.
Business response:
Thank you for the positive feedback! We're delighted to hear that Dave provided you with excellent care. We appreciate you choosing Surprise Ford and look forward to serving you again.
Work was done quickly and.correcrly. Tech was on the same page as I was with the item.
Business response:
Thank you for your positive feedback! We're pleased the work was completed quickly and correctly, and that our technician understood your needs. Your experience means a great deal to our team at Surprise Ford.
Service advisor Joe Hough made this a pleasant experience. He is very knowledgeable and explains everything so I can understand.
Business response:
Thank you for the wonderful feedback! We're delighted that Joe provided excellent service and took the time to clearly explain everything. We appreciate you choosing Surprise Ford and sharing your positive experience.
Always great service & advice from Joe H.
Business response:
Thank you for the kind words about Joe H.! We're thrilled you consistently receive great service and advice. Your satisfaction means everything to us, and we appreciate you choosing Surprise Ford.
very good, very convenient. thanks
Business response:
Thank you for your review! We're delighted to hear you found our service excellent and convenient. We appreciate your positive feedback and look forward to serving you again.
2 hour wait but had nothing else to do anyway. Your scheduling needs some work. Service was excellent.
Business response:
Thank you for your feedback and understanding regarding the wait time. We're glad our service team provided excellent care despite the scheduling delay. Your comments about our scheduling are valuable to us, and we appreciate your patience and for choosing us for your service needs.
The customer service was excellent. Vehicle was done when they said it would be.
Business response:
Thank you for the wonderful feedback! We're thrilled we met your expectations with excellent service and timely completion. We appreciate you choosing Surprise Ford and sharing your positive experience.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 6,925 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.