Surprise Ford's cover image
Claimed

This profile has been claimed by the business owner or representative.

Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,078 reviews
Select a rating
2016 FORD ESCAPE SE Owner's profile image
2016 FORD ESCAPE SE Owner 
4 weeks ago

Replaced brakes and rotors,replace air filter,cabin filter. Rotated tires. Price for repair came in over $300 more than quoted! 

2023 FORD BRONCO SPORT BIG BEND Owner's profile image
2023 FORD BRONCO SPORT BIG BEND Owner 
a month ago

Friendly and fast. Just back in town and took care of your first service as agreed 

2017 FORD ESCAPE TITANIUM Owner's profile image
2017 FORD ESCAPE TITANIUM Owner 
a month ago

Welcoming and conscientious. Good follow through by service advisor. 

Timothy S.'s profile image
Timothy S. 
a month ago

Professionalism of the staff 

2022 FORD EXPEDITION LTD Owner's profile image
2022 FORD EXPEDITION LTD Owner 
a month ago

Scheduled an appointment and got right in. Got vehicle back with work completed quickly and professionally. No issues with upselling. Ask for Julian as your service representative 

Shawna G.'s profile image
Shawna G. 
a month ago

Not a completely bad experience. Our sales rep was new and made several mistakes along the process. But overall was a nice guy. I don't hold it against him his inexperience. The finance guys are pushy for you to buy a service warranty, which I did, but I didn't negotiate getting a lower interest rate which I am satisfied with. 

2025 FORD EXPLORER ST Owner's profile image
2025 FORD EXPLORER ST Owner 
a month ago

Evan was great. Fast friendly service. 

Heather M.'s profile image
Heather M. 
a month ago

Jose were absolutely amazing...great personality without the need of being your stereo type car salesman. His non pushy or aggressive tactics were what kept us there and wanting to finish making a deal on a vehicle that we had been searching for. The sales manager Oskar also an empathetic man who worked out the final details and their finance manager Jorge tried his best to make everything speedy to get us on our way. Overall great service! 

2019 FORD EXPEDITION LTD Owner's profile image
2019 FORD EXPEDITION LTD Owner 
a month ago

Nick took really good care of us and communicated well throughout the process of having our transmission repaired. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,078 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open at 7:00 a.m.