This profile has been claimed by the business owner or representative.
Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Great service. Would recommend.
Business response:
Thank you for taking the time to share your experience! It means a lot to know that our team delivered the level of service you deserve. We look forward to being your go-to resource for all things Ford, and we appreciate the recommendation.
Surprise FORDIs always very friendly, helpful and very professional.
Business response:
Your positive experience means a lot to us, and we are so glad to hear that our team made a great impression. Being friendly, helpful, and professional is something we work hard to deliver every day, so it is wonderful to know that came through during your visit. We look forward to serving you and your 2024 Ford F-150 again at Surprise Ford!
It was great! I would recommend them.
Business response:
We are overjoyed to hear that your experience was a great one! Recommendations from customers like you mean a lot to us, and we are glad we could deliver the kind of visit worth sharing. We look forward to being here for you and your 2017 Ford Mustang whenever you need us at Surprise Ford.
Pez is the best GM at Ford! Give him a raise!
Business response:
Thank you for the kind words about Pez! We'll be sure to pass along your feedback it means a lot to the team!
They completed the two recalls very timely. Evan kept me up to date as to the repairs.
Business response:
We are thrilled to hear that your recall service experience went so smoothly. It's great to know that the work was completed in a timely manner and that Evan kept you informed throughout the process. We appreciate you taking the time to share your feedback, and we look forward to serving you again at Surprise Ford.
The dealership and I agreed on a deal via text and when I visited, I got the exact price for otd. I only spent 2.5 hours at the dealership when normally it takes 6+ hours, so I was super appreciative of that. Also, good service. Friendly staff.
Business response:
Thank you for sharing your experience! We're glad the deal held up as expected and that we could make the process efficient for you. We look forward to seeing you back at Surprise Ford soon!
Prompt, friendly. Comfortable wait area, clean.
Business response:
Thank you for your kind words! We're glad your visit was prompt and our team made you feel welcome. We look forward to serving you again!
My service work was done very well and timely.
Business response:
Thank you for the kind words! We're glad your service was completed efficiently and to your satisfaction. We look forward to helping you again in the future!
Great service, everyone is always friendly and helpful. They stay in great communication every step of the way
Business response:
Thank you for the wonderful feedback! We're thrilled our team's friendliness and communication made a great impression. We look forward to serving you for years to come!
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,346 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.