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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Very easy transaction and very service minded company. Everything was done in just a few days
Business response:
We are delighted to hear about your positive experience with our team. Your feedback about the easy transaction process and our service-minded approach truly means a lot to us. We're thrilled that we could complete everything efficiently within just a few days. At Surprise Ford, we strive to make every customer interaction smooth and hassle-free, and it's wonderful to know we achieved that goal for you. Thank you for taking the time to share your experience with us.
Really good experience at Surprise Ford. Felt no pressure and they found the model and color we wanted. Highly recommended.
Business response:
Thank you for your wonderful feedback about your experience at Surprise Ford. We are thrilled to hear that you felt comfortable throughout the process and that our team was able to help you find exactly what you were looking for in both model and color. Your recommendation means the world to us, and we truly appreciate you taking the time to share your positive experience. We're delighted that we could make your vehicle shopping experience a pleasant one, and we look forward to serving you again in the future.
Joe takes good care of me and my truck.
Business response:
Thank you immensely for taking the time to share your positive experience with us. We're delighted to hear that you're receiving excellent care for both you and your truck. It's wonderful to know that our team member is providing you with the attentive service you deserve. At Surprise Ford, we take pride in building lasting relationships with our customers, and your feedback reinforces our commitment to delivering exceptional service. We truly appreciate your trust in us and look forward to continuing to serve you and your 2... read more
Great service from Joemy service writer!
Business response:
We are thrilled to hear about your positive experience with our service team! Your feedback about the excellent service you received means a great deal to us, and we truly appreciate you taking the time to share your experience. It's wonderful to know that our team member provided you with the level of service that reflects our commitment to taking care of our customers. We're honored to have earned your trust and look forward to continuing to serve you and your 2024 Ford F150 XLT for many years to come.
Dave was a great help, service was completed in a timely manner and done correctly.
Business response:
We are utterly delighted to hear about your positive experience with our service team. It's wonderful to know that Dave provided you with excellent assistance and that your service was completed both efficiently and correctly. Your feedback truly validates our commitment to delivering quality automotive service and support. We appreciate you taking the time to share your experience at Surprise Ford, and we look forward to serving you and your 2021 Ford F-150 SuperCrew again in the future.
Our service agent, Jesus, was very helpful and answered all of our questions.
Business response:
Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Jesus provided you with such helpful service and was able to answer all of your questions thoroughly. Your feedback means a great deal to us at Surprise Ford, and we truly appreciate you taking the time to recognize the excellent service you received. We're committed to ensuring every customer has the same outstanding experience with our team.
We're up front about how long my recall would take, but it was ready sooner.
Business response:
Thank you for taking the time to share your positive experience with us at Surprise Ford. We truly appreciate your understanding regarding the recall timeline and are delighted that we were able to complete the work ahead of schedule. Your feedback about our upfront communication is incredibly valuable to us. We strive to set clear expectations with our customers while working efficiently to exceed them whenever possible. Thank you for choosing us for your 2018 Ford Explorer XLT's service needs.
Love the service I get at Surprise Ford. My service guy Evan always takes care of me.
Business response:
We are overjoyed to hear about your positive experience with our service team! It's wonderful to know that Evan has been taking such great care of you and providing the level of service that makes you feel valued as a customer. Your loyalty and trust in Surprise Ford means everything to us. We're committed to maintaining these high standards and ensuring that every visit continues to exceed your expectations. Thank you for taking the time to share your experience!
Good pleasant friendly efficient
Business response:
We are deeply respectful to hear about your positive experience with us. Your kind words about our pleasant, friendly, and efficient service truly mean a great deal to our team at Surprise Ford. We appreciate you taking the time to share your feedback and are thrilled that we could provide you with the quality service you deserve. Your satisfaction with your 2024 Ford F150 STX experience reflects our commitment to excellence, and we look forward to serving you again in the future.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,204 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.