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Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,346 reviews
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2015 FORD ESCAPE TITANIUM Owner's profile image
2015 FORD ESCAPE TITANIUM Owner 
2 weeks ago

The service was exceptional and the staff was friendly and showed that they cared about my issues 

Business response:

We are happy to hear that your visit went so well! Knowing that our team made you feel heard and taken care of means a lot to us. We look forward to being here for you and your 2015 Ford Escape whenever you need us again. 

2021 FORD F150 SUPERCREW Owner's profile image
2021 FORD F150 SUPERCREW Owner 
2 weeks ago

Had a scheduled service on my 2021 F-150 and as always the service was fast and friendly. 

Business response:

We are grateful to hear that your service visit went smoothly! It is always great to know that our team is delivering the fast and friendly experience our customers deserve. We look forward to seeing you and your F-150 again next time. 

2018 FORD EXPLORER XLT Owner's profile image
2018 FORD EXPLORER XLT Owner 
2 weeks ago

Great service provided by Evan Welle on all the vehicle recalls. I do recommend SUPRICE FORD! 

Business response:

Thank you immensely for sharing your experience with us! We are glad to hear that Evan provided great service throughout your vehicle recall visits. Your recommendation truly means a lot to us, and we look forward to continuing to serve you and your 2018 Ford Explorer whenever you need us. 

2025 FORD RANGER XL Owner's profile image
2025 FORD RANGER XL Owner 
2 weeks ago

Appointment was early and got done early 

Business response:

Thank you for sharing this feedback about your service visit! It's great to hear that your appointment ran smoothly and wrapped up ahead of schedule. We know your time is valuable, and we're glad the experience reflected that. We look forward to seeing you again at Surprise Ford! 

2025 FORD RANGER XL Owner's profile image
2025 FORD RANGER XL Owner 
2 weeks ago

Great service friendly staff 

Business response:

We are glad to hear that your experience with our team hit the mark! Friendly service and a welcoming atmosphere are things we work hard to maintain, so it means a lot to know that came through during your visit. We hope you are enjoying your 2025 Ford Ranger XL, and we look forward to seeing you again at Surprise Ford. 

2023 FORD F250 SUPER DUTY Owner's profile image
2023 FORD F250 SUPER DUTY Owner 
2 weeks ago

Fast, professional 30k service. 

Business response:

We are excited to hear that your 30k service visit went smoothly! It means a lot to know that our team was able to get you in and out quickly while keeping things professional. We look forward to seeing you and your F-250 again for your next service visit. 

2025 FORD MAVERICK XLT Owner's profile image
2025 FORD MAVERICK XLT Owner 
3 weeks ago

Good people to deal with JD is a nice guy 

Business response:

Thank you for your wonderful feedback! It means a lot to hear that you had a positive experience with our team. JD will be glad to know his efforts made a difference, and we hope you are enjoying your new Maverick. We look forward to being here for you whenever you need us! 

2024 FORD EXPEDITION MAX LIMITED Owner's profile image
2024 FORD EXPEDITION MAX LIMITED Owner 
3 weeks ago

Great job, no complaints, good service 

Business response:

Thank you for taking the time to share your experience with us. It's great to hear that everything went smoothly and that you were satisfied with the service you received. We look forward to working with you again in the future! 

2015 FORD MUSTANG GT Owner's profile image
2015 FORD MUSTANG GT Owner 
3 weeks ago

Everything went wonderfully everybody was nice and they did a good job 

Business response:

Thank you for sharing your experience with us! It is great to hear that everything went smoothly and that our team made you feel welcome. We take pride in providing friendly, quality service, and it means a lot to know that came through during your visit. We look forward to seeing you and your Mustang GT again! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,346 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.