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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Everything I liked it was a good service
Business response:
Thank you for your wonderful feedback! We are glad to hear that you had a good experience with us and that everything met your expectations. Your satisfaction means a great deal to us, and we look forward to serving you again in the future.
Worked with Evan, excellent service
Business response:
Thank you for sharing your experience with us! We are so pleased to hear that Evan provided you with excellent service during your visit. It means a great deal to us when our customers take the time to recognize the hard work and dedication of our team members. We truly appreciate your kind words and your trust in Surprise Ford. We hope to continue exceeding your expectations for many years to come, and we look forward to seeing you again!
Excellent service advisor - will try and request him for all my needs.
Business response:
Thank you for your review! We are happy to hear that your experience with our service advisor left such a positive impression. It is always rewarding to know that our team members are making a meaningful difference for our customers. We look forward to continuing to provide you with the same great service on your 2022 Ford Explorer XLT for all your future needs!
The service was fine and recommend Surprise Ford for any other service.
Business response:
Thanks so much for taking the time to share your experience! It is genuinely wonderful to hear that your service visit went well, and we truly appreciate your kind recommendation of Surprise Ford to others. We look forward to being your go-to destination for all your future service needs. Your trust and support mean a great deal to us!
Everything and everyone was wonderful. Very helpful and easy to work with, making our vehicle purchase a great experience
Business response:
Thank you for your review! It means a great deal to hear that your vehicle purchase experience was such a positive one. Knowing that our team was helpful and easy to work with truly reflects what we strive for with every customer. We appreciate you choosing Surprise Ford and hope you are enjoying your new Ford Bronco Sport Big Bend. We look forward to serving you again in the future!
Peoria Ford Service Department is top notch. I had a thumping sound coming from my 2020 Explorer for the last year and could not find where it was coming from. I had my vehicle at two other Ford service departments and neither of them could find anything. Peoria Ford found it in one day. The service was great and at a very reasonable price.
Business response:
Thank you for your wonderful feedback! It is truly gratifying to hear that our service team was able to diagnose and resolve the thumping sound in your 2020 Explorer especially after it had gone undetected elsewhere for an entire year. That kind of persistence and attention to detail is exactly what we strive for, and we are so pleased the experience met your expectations at a reasonable price. We appreciate you taking the time to share your experience, and we look forward to being your go-to service destination for many mil... read more
Evan always helps me out with the service details and explains what needs to be done.
Very professional and done on time
Business response:
We are grateful to hear that your experience with your 2026 Ford Ranger Lariat was both professional and completed on time! Timeliness and professionalism are standards we genuinely care about, and it means a great deal to know that came through during your visit. Thank you for taking the time to share your feedback we look forward to serving you again!
Nick was the bomb. kept me up to date with the entire process. loved the experience!
Business response:
Thank you so much for sharing your experience! It's wonderful to hear that you felt informed and well taken care of throughout the entire process that kind of attentive, transparent service is exactly what we strive to provide every customer. We are thrilled that you loved the experience and will be sure to pass along your kind words. We hope to see you again in the future!
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,204 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.