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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,072 reviews
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2018 FORD EXPLORER XLT Owner's profile image
2018 FORD EXPLORER XLT Owner 
2 years ago

The service department performed an excellent diagnosis and replacement of the proper part to restore the proper function of the radio and phone connection in my 2018 Explorer. I also want to thhank the sales department for helping with the cost of this work. Thank you 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2019 FORD F150 SUPERCREW Owner's profile image
2019 FORD F150 SUPERCREW Owner 
2 years ago

Everyone was great! We will continue to bring our vehicles here. 

Business response:

Thank you so much for your positive review! We appreciate you taking the time to leave us a review, and we are looking forward to seeing you again in the future! 

2020 FORD EXPLORER XLT Owner's profile image
2020 FORD EXPLORER XLT Owner 
2 years ago

Great Service Manager, Dave Greathouse!!! 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2012 FORD TAURUS SHO Owner's profile image
2012 FORD TAURUS SHO Owner 
2 years ago

my survice manager was awesome but more importantly, the tech that did my alignment was spot on and i'm very happy. 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2017 FORD F150 RAPTOR Owner's profile image
2017 FORD F150 RAPTOR Owner 
2 years ago

Excellent service every time 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2022 FORD EXPLORER XLT Owner's profile image
2022 FORD EXPLORER XLT Owner 
2 years ago

The Service People were prompt, attentive and courteous. They kept me informed throughout the entire process. 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2015 FORD EDGE TITANIUM Owner's profile image
2015 FORD EDGE TITANIUM Owner 
2 years ago

Service was Excellent I would reccommend 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2021 FORD ESCAPE TITANIUM Owner's profile image
2021 FORD ESCAPE TITANIUM Owner 
2 years ago

Service was excellent. Julian Pile is professional and courteus. 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2019 FORD EDGE TITANIUM Owner's profile image
2019 FORD EDGE TITANIUM Owner 
2 years ago

They completed the 60k check-up in the promised time. Service Technician was very good and kept me informed 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,072 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 6:00 p.m.