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Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,167 reviews
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2012 FORD F150 SUPERCREW Owner's profile image
2012 FORD F150 SUPERCREW Owner 
a year ago

Excellent and professional service, Thank you 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2000 FORD WINDSTAR SE Owner's profile image
2000 FORD WINDSTAR SE Owner 
a year ago

The work on my vehicle was completed quickly and my service advisor was courteous and professional. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2017 FORD FUSION SPORT Owner's profile image
2017 FORD FUSION SPORT Owner 
a year ago

The scheduled service took longer than usual but they provided a massive discount to make up for it. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2013 FORD TAURUS LIMITED Owner's profile image
2013 FORD TAURUS LIMITED Owner 
a year ago

Quick and very happy with my service at surprise ford 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2021 FORD RANGER XL/XLT/LARIAT Owner's profile image
2021 FORD RANGER XL/XLT/LARIAT Owner 
a year ago

From the service advisor, Dave, to completion, all those I came in contact with where professional and the work was completed in a timely manner. Of course the issue with dealerships is the cost to the costumer. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2023 FORD F150 SUPERCREW Shopper's profile image
2023 FORD F150 SUPERCREW Shopper 
a year ago

They make you feel, and treat you, like family. They made my buying experience painless and pleasant 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2022 FORD F150 SUPERCREW Owner's profile image
2022 FORD F150 SUPERCREW Owner 
a year ago

EVERYTHING WENT WELL PEOPLE ARE VERY COOL 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2020 FORD ESCAPE SE Owner's profile image
2020 FORD ESCAPE SE Owner 
a year ago

Great service and in a very timely manner from Kayla. Wonderful to see a female in the Service Department. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2013 FORD EDGE LIMITED Owner's profile image
2013 FORD EDGE LIMITED Owner 
a year ago

Prompt check-in, timely/proficient service and attentive service advisor. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,167 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.