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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,071 reviews
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2021 FORD RANGER XL/XLT/LARIAT Owner's profile image
2021 FORD RANGER XL/XLT/LARIAT Owner 
2 years ago

Dave is Great. He listened to my every concern. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2018 FORD EXPLORER SPORT Owner's profile image
2018 FORD EXPLORER SPORT Owner 
2 years ago

Everything went as expected no complaints, recommended 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2022 FORD ESCAPE TITANIUM Owner's profile image
2022 FORD ESCAPE TITANIUM Owner 
2 years ago

Had first service for our new Escape. Also had a ceramic coating applied to paint(part of our new car deal) was told 2 1/2 to 3 hour wait but was all completed in about 1 1/2 hours. Service was great. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2021 FORD RANGER XL/XLT/LARIAT Owner's profile image
2021 FORD RANGER XL/XLT/LARIAT Owner 
2 years ago

Great service.... they kept me informed every step of the way... I was in and out quickly... can't beat their service. 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2016 FORD F250 SUPER DUTY Owner's profile image
2016 FORD F250 SUPER DUTY Owner 
2 years ago

Surprise Ford has always taken great care of me when coming in for service. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2019 FORD F250 SUPER DUTY Owner's profile image
2019 FORD F250 SUPER DUTY Owner 
2 years ago

Dave and Steve were amazing 

Business response:

Thank you for your positive review! 

2015 FORD EDGE SEL Owner's profile image
2015 FORD EDGE SEL Owner 
2 years ago

They did a good job and very timely. Surprise Ford is very courteous and knowledgeable. Would you use again? 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2020 FORD EDGE TITANIUM Owner's profile image
2020 FORD EDGE TITANIUM Owner 
2 years ago

Busy but attentive. Service coordinator was helpful. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2018 FORD F150 SUPERCREW Owner's profile image
2018 FORD F150 SUPERCREW Owner 
2 years ago

Always a good place to take your vehicle. Going here for years. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,071 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open at 9:00 a.m.