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Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,167 reviews
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2016 DODGE DART SXT Shopper's profile image
2016 DODGE DART SXT Shopper 
a year ago

Roger Hernandez, was very knowledgeable, professional and courteous. TY again 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

Gary S.'s profile image
Gary S. 
a year ago

On time delivery after service. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2021 FORD F150 SUPERCREW Owner's profile image
2021 FORD F150 SUPERCREW Owner 
a year ago

They did a great job taking care of all my needs. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2018 FORD F150 SUPERCREW Owner's profile image
2018 FORD F150 SUPERCREW Owner 
a year ago

Very professional. Work was completed as planned. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2015 FORD EDGE SEL Owner's profile image
2015 FORD EDGE SEL Owner 
a year ago

Quick turn around for a complete A/C Repair. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2019 FORD ESCAPE SE Owner's profile image
2019 FORD ESCAPE SE Owner 
a year ago

Excellent customer service 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2017 FORD FUSION S Owner's profile image
2017 FORD FUSION S Owner 
a year ago

Always professional and top notch with the care provided. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2022 FORD BRONCO SPORT OUTER BANKS Owner's profile image
2022 FORD BRONCO SPORT OUTER BANKS Owner 
a year ago

The Zaktek treatment was done good. Their customer service wasn't good. Our home is only 1.2 miles away and they don't give you a ride to home and back during the service. Our Ford dealer in Washington state does for 10 miles away. We bought the vehicle in Arizona. 

Business response:

Please contact our Service Director, Anoeil Atenousazar, at 623-666-8577 at your earliest convenience to discuss this further. 

2019 FORD ESCAPE TITANIUM Owner's profile image
2019 FORD ESCAPE TITANIUM Owner 
a year ago

My appointment was at 7:00 am and I was on my way by 8:00 am 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,167 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.