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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,071 reviews
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2010 FORD FLEX LIMITED Owner's profile image
2010 FORD FLEX LIMITED Owner 
2 years ago

Oil change was done quickly. Car status was delivered the next day via email. 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2018 FORD F150 SUPER CAB Owner's profile image
2018 FORD F150 SUPER CAB Owner 
2 years ago

Evan Welle is my tech he's amazing I never have any issues with him and to be honest he's the only reason I continue to take my truck to the dealership after its warranty has expired. I trust his judgements and I've never had an issue. 100% customer satisfaction with Evan. 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2023 FORD BRONCO SPORT OUTER BANKS Shopper's profile image
2023 FORD BRONCO SPORT OUTER BANKS Shopper 
2 years ago

Excellent they were all so nice to myself and my son 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2017 FORD EXPLORER XLT Owner's profile image
2017 FORD EXPLORER XLT Owner 
2 years ago

The parts did not show up on time. They worked late Friday and Saturday. I picked it up from the sales center on Saturday. The work was all completed. I was made to feel that my needs were important. It is a great place to do business. 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2018 FORD EDGE TITANIUM Owner's profile image
2018 FORD EDGE TITANIUM Owner 
2 years ago

Evan is fantastic to work with! He was able to schedule my service in a very timely manner, complete my service in an orderly fashion and get me on the road with safety in mind! 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2020 FORD F150 SUPERCREW Owner's profile image
2020 FORD F150 SUPERCREW Owner 
2 years ago

Friendly people and got my truck serviced in a timely manner 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2018 FORD F150 SUPERCREW Owner's profile image
2018 FORD F150 SUPERCREW Owner 
2 years ago

Service advisor was very knowledgeable, friendly and helpful. The facilities, wait room, restrooms were clean and comfortable. Really appreciated the military veteran's discount. Thank you! 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2019 FORD FUSION SE Owner's profile image
2019 FORD FUSION SE Owner 
2 years ago

took a little longer than expected but repair was completed with complete satisfaction. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our service department and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2022 FORD EDGE SEL Owner's profile image
2022 FORD EDGE SEL Owner 
2 years ago

It was great! Dave was especially helpful 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,071 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open at 9:00 a.m.