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Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,167 reviews
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2017 FORD ESCAPE TITANIUM Owner's profile image
2017 FORD ESCAPE TITANIUM Owner 
2 years ago

Joe, Service Advisor, is personable and extremely caring for the customer. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2022 FORD F350 SUPER DUTY Owner's profile image
2022 FORD F350 SUPER DUTY Owner 
2 years ago

I had the 20k service done and it was finished in less than an hour. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2018 FORD EXPLORER XLT Owner's profile image
2018 FORD EXPLORER XLT Owner 
2 years ago

They came ro my house to fix the recall on the roof rails on my Explorer. Awesome! :Peoria Ford wanted the car for 2 weeks to do this 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2017 FORD FUSION S Owner's profile image
2017 FORD FUSION S Owner 
2 years ago

Comprehensive service provided with flexibility and competency 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2018 FORD F150 SUPERCREW Owner's profile image
2018 FORD F150 SUPERCREW Owner 
2 years ago

They were very fast and informed me on the actual condition of my vehicle. They are now my preferred service location. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2020 FORD F150 SUPERCREW Owner's profile image
2020 FORD F150 SUPERCREW Owner 
2 years ago

Great job and a car wash too. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2015 FORD EDGE SEL Owner's profile image
2015 FORD EDGE SEL Owner 
2 years ago

Good serviceon time! They didn't recommend any unneeded services. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2019 FORD FUSION SE Owner's profile image
2019 FORD FUSION SE Owner 
2 years ago

even was amazing he got me in quick and took great care of me 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

Scott W.'s profile image
Scott W. 
2 years ago

Great service department, clean and friendly staff. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,167 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.