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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,071 reviews
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2018 JEEP CHEROKEE LATITUDE PLUS Owner's profile image
2018 JEEP CHEROKEE LATITUDE PLUS Owner 
2 years ago

Great customer service, and completed all work in time frame discussed. Thank you! 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2018 LINCOLN MKC SELECT Owner's profile image
2018 LINCOLN MKC SELECT Owner 
2 years ago

From the minute I walked thru the door meeting the service advisor I felt I was a valued customer and he made sure my vehicle was serviced in a timely manner. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2011 FORD FUSION S Owner's profile image
2011 FORD FUSION S Owner 
2 years ago

Start to finish...Great service! 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2012 FORD F150 SUPERCREW Owner's profile image
2012 FORD F150 SUPERCREW Owner 
2 years ago

Excellent and professional service 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2018 FORD F250 SUPER DUTY/PLAT/KING Owner's profile image
2018 FORD F250 SUPER DUTY/PLAT/KING Owner 
2 years ago

Professional and on time service! 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2019 FORD ESCAPE SE Owner's profile image
2019 FORD ESCAPE SE Owner 
2 years ago

Service was very good. Young man was very professional 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2018 FORD F150 SUPERCREW Owner's profile image
2018 FORD F150 SUPERCREW Owner 
2 years ago

They way they stayed in touch with me while vehicles tailgate was being repaired was top notch. Evan was the best. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2022 FORD F150 SUPERCREW Owner's profile image
2022 FORD F150 SUPERCREW Owner 
2 years ago

Software updated for free and under warranty. All modules were checked to be on the latest software. Rear diff fluid added with no questions asked based on a forum post noting this was common new F-150s. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2015 FORD FUSION SE Owner's profile image
2015 FORD FUSION SE Owner 
2 years ago

Everyone knows what they are doing...and do it quickly. Esp. love my service advisor David Greathouse. 

Business response:

Thank you for your positive review! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,071 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open at 9:00 a.m.