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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
We extend our sincere gratitude for the exceptional service given to us during our ownership of the 2018 Ford Escape. Service was top notch! Service advisor, Mr. John.thanks again,
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our service team. Your appreciation for John means a lot to us. We're here to support you whenever you need us!
Great took me what I needed and didn't try to tell me more services that weren't needed
Business response:
Thanks for your feedback! We're glad to hear you had a positive experience and that our team provided just what you needed without any upselling. Your satisfaction is our priority, and we look forward to serving you again!
My husband brought our Kia Soul in to get Zaktek reapplied. They got him in quickly & completed the work efficiently.
Business response:
We're thrilled to hear you had a quick and efficient experience with the Zaktek reapplication. Thank you for trusting us with your Kia Soul! We appreciate your support and look forward to seeing you again.
The service was done as stated on arrival. There was a delay but completed in a reasonable time. I have no complaints.
Service advisor was top notcha and really spent the time to discuss my needs!!
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that our service advisor took the time to understand your needs. We strive to provide top-notch service and appreciate your recognition. Looking forward to serving you again!
We had a great experience with our salesman Gio at Surprise Ford. He was very knowledgeable and was not pushy. Thanks Gio for the pleasant buying experience.
Business response:
Thanks for sharing your experience! We're thrilled to hear that Gio provided you with excellent service and made your buying process enjoyable. Enjoy your new ride!
I was in and out in the time given. No hard pressure for additional services. One comment is that the chairs at the tables have lost their comfort factor..hard to sit on them
Business response:
Thanks for the great feedback! We're thrilled to hear you had a smooth experience without any pressure. We appreciate your note about the chairs and will look into improving their comfort. Your insights help us enhance our service!
Joe is our service writer, he does awesome, took car in and they did all the work, very timely and professional. We trust Joe and thats how we roll.
Business response:
Thanks for your kind words! We're thrilled to hear Joe provided you with excellent service. Our team strives to deliver timely and professional care for all our customers. We appreciate your trust and look forward to serving you again!
Very helpful and honest with everything
Business response:
Thank you for your kind words! We're thrilled to hear that you found our team helpful and honest. Your satisfaction means a lot to us, and we look forward to continuing to provide excellent service!
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,351 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 6:00 p.m.