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Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,167 reviews
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2022 FORD ESCAPE TITANIUM Owner's profile image
2022 FORD ESCAPE TITANIUM Owner 
2 years ago

Always welcoming and they keep you informed with text or emails. Great service and easy to get appointments. Recommend their services. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2022 FORD F150 SUPERCREW Owner's profile image
2022 FORD F150 SUPERCREW Owner 
2 years ago

Great service just took a little longer than expected. Customer service made up for it. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2023 FORD MAVERICK XL/XLT/LARIAT Owner's profile image
2023 FORD MAVERICK XL/XLT/LARIAT Owner 
2 years ago

They were extremely wonderful! 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2023 FORD ESCAPE ST LINE Shopper's profile image
2023 FORD ESCAPE ST LINE Shopper 
2 years ago

Great incentives and Christian Leddy is a great guy to work with, he only wants you to get the best deal that fits your budget and he'll be honest about it if it's not in your favor. 

Business response:

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future! 

2016 FORD FIESTA SE Owner's profile image
2016 FORD FIESTA SE Owner 
2 years ago

great take it or leave it that is all you get 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2002 CHRYSLER SEBRING LXI Shopper's profile image
2002 CHRYSLER SEBRING LXI Shopper 
2 years ago

Salesperson was excellent I am recommending both dealer and salesperson Steve by 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2022 FORD BRONCO BASE/BIG BEND/BLAC Owner's profile image
2022 FORD BRONCO BASE/BIG BEND/BLAC Owner 
2 years ago

Not sure if recall on safety belt latch was actually performed, they didn't show me on my car, any "seatbelt sliding clip ", and it wasn't listed as "performed" on the report for the day they were supposed to complete it. 

Business response:

Please contact our Service Director, Anoeil Atenousazar, at 623-666-8577 at your earliest convenience to discuss your appointment details further. 

2014 FORD EXPEDITION LTD Owner's profile image
2014 FORD EXPEDITION LTD Owner 
2 years ago

Excellent work All work was performed in a timely manner and at a fair price 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2020 FORD ESCAPE TITANIUM Owner's profile image
2020 FORD ESCAPE TITANIUM Owner 
2 years ago

Knowledgeable, friendly, effective, and efficient service agent. Work was done in a timely manner. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,167 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.