Alerts
Stay in the loop
Get notifications for completed surveys and route responses to employees who can follow up.
Survey Campaigns & Automation
Get more feedback with automated surveys
Multi-channel campaigns
Send surveys on autopilot
Reach your audience anywhere and boost response rates with automated text and email survey campaigns.
Inbox
Do it all from one dashboard
Read responses, reply to customers, resolve complaints, and request referrals — all from one unified inbox.
Ticketing
Route negative feedback for resolution
Automatically identify unhappy customers and create a ticket that is assigned to the appropriate team for rapid follow up and resolution.
Review & Referrals
Ask for reviews and referrals
Add review and referral requests to the end of your surveys to get more reviews and generate more leads.
Do more with Birdeye Surveys AI
Survey Builder
Measure and improve customer experience with the industry’s easiest survey builder.
Survey Reporting
Make data-driven business decisions with feedback built to scale your business.