Survey Reporting and Analysis
Uncover sentiment inside your surveys
Track survey response rates
Learn who’s reading and replying to your surveys. View stats by date, distribution channel, and location.
Summarize survey feedback in a single click
BirdAI will instantly generate summaries by survey or survey question so you can sort and analyze responses to find the answers you are looking for, in a single click.
Create visual reports
Get to the heart of customer feedback with visual reports that help make sense of survey response data.
Monitor NPS over time
Find out how customer satisfaction changes over time to stay ahead of any issues and keep your customers coming back.
Get location level insights
Filter and compare survey data by business location and employee to identify top performers and opportunities for improvement.
Uncover trends with AI
Analyze sentiment from short answer questions with Athena, Birdeye’s proprietary Natural Language Processing (NLP) engine.
Do more with Birdeye Surveys
Survey Builder
Measure and improve customer experience with the industry’s easiest survey builder.
Survey Campaigns
Get more feedback with less effort using automated survey requests and AI-powered analysis.
