Survey Response Reporting
Track survey response rates
Learn who’s reading and replying to your surveys. View stats by date, distribution channel, and location.
Survey Reporting and Analysis
Reveal insights with AI survey analysis
Sentiment Score
Gauge customer sentiment at scale
Dive deep into customer feelings about your business with comprehensive insights into brand perception across various locations, derived from online reviews and customer surveys.
AI Summaries
Summarize surveys in a single click
BirdAI will instantly generate summaries by survey or survey question so you can sort and analyze responses to find the answers you are looking for, in a single click.
Question Analysis
Create visual reports
Get to the heart of customer feedback with visual reports that help make sense of survey response data.
Results Over Time
Monitor NPS over time
Make sure your customers keep coming back. Find out how their satisfaction has changed over time to stay ahead of any issues.
Location Based Insights
Get location level insights
Filter and compare survey data by business location and employee to identify top performers and opportunities for improvement.
Do more with Birdeye Surveys AI
Survey Builder
Measure and improve customer experience with the industry’s easiest survey builder.
Survey Campaigns
Get more feedback with less effort using automated survey requests and AI-powered analysis.