Tacoma Animal Hospital

Charity M. 

on Yelp

7 years ago

If I could give less than 1 star I would. What a horrible experience this place has been. After a year of using this location I had the worst experience ever with my dog. After waiting for over 2 hours in their waiting room we were meet by a tech with a bad attitude. Without greeting my dog or anything she attempted to take a rectal temp but failed to acknowledge my dog then attempts to grab my dogs tail and then gets frustrated with me that my dog tried to bite her, the vet comes in and asks if I needed a muzzle for my d... read more

Mae B. 

on Yelp

7 years ago

Only giving 1 star, and that star is only because they do offer low cost care and medications. But they will not be getting more stars because of their customer service. You get what you pay for I suppose. Most of the people that work here look stressed out, overworked and annoyed. Or maybe just annoyed by me and my two dogs. I understand that my dogs are barkers and somewhat difficult to handle sometimes. I told the assistant, Clarissa or Klarissa, that my senior dog (13 years old who gets startled easily, just likes ... read more

Autumn N. 

on Yelp

8 years ago

Some of the staffs were very rude, came in because it seemed as if my pitbull was having a bladder infection & just didn't seem to be feeling well and the doctor kept looking at me like I was crazy. They took forever to even get to us overall I felt like this place was unfriendly to me and my pet. 

Maia P. 

on Yelp

8 years ago

This is how they treat a long term customer who has spent thousands upon thousands of dollars there? Read on..... I was sitting there for an hour watching other customers come and go while my dog was getting bloodwork and xrays. We got there at 1:40pm . how long does it take to do blood work and xrays? So finally, after an hour, I get up and ask "how much longer?" From that point on, treated like shit by the receptionists. I tell them I have to leave and that I do not need to wait for the "expert" opinion of the xrays... read more

Gail H. 

on Yelp

8 years ago

They only get a 1 because I have to put something in. Worst experience ever. First question, is anyone who works here over 20? Including the vet herself? Other than the 2 at the reception desk, expect very rude, unprofessional service. Don't question the bill and what they are charging you for, just pay it with a smile on your face, and by all means keep your mouth shut! Or you to will be made to feel as if questioning our defending yourself is against the law. Don't ever complain to the vet on duty, who you would think wo... read more

Grindy S. 

on Yelp

8 years ago

Block out the morning/afternoon and pack a lunch when coming here because it's going to take awhile. Reception will tell you it's a 30-minute wait, but the wait is much longer than that. The care seems competent, except for mischaracterizing the wait times, though the alleged lower prices don't make up for the time you waste. Do yourself a favor and make an appointment elsewhere. Also, half the customers stink of cigarette smoke. 

Nathalie F. 

on Yelp

9 years ago

Disgusted with Value Pet Clinic by Home Depot. We are moving Tuesday and my cats medications accidentally got packed by the moving company Friday. today I called the vet clinic to see if they could write a refill prescription for about two weeks to get us to Virginia and they refused without us coming in again. I have very little time to come in as there are movers and loaders at my house the next two days - absolutely disgusted that they couldn't give us about 10 days of pills. Doctors will do that for people but not a cat?... read more

Heather H. 

on Yelp

9 years ago

I take all my pets here for shots. Anything outside of that, you should probably find another clinic. My one cat was declawed here and it didn't go well and the bandages they put on were too tight. We thought the cat was going to lose its paw but thank goodness it survived. I took my dog here to get spayed and they called me to pick it up and it literally took an hour to wait for someone to bring out my dog. Terrible wait even with an appointment. I liked this place but after this last experience, I'll look for a new clinic. 

Levon J. 

on Yelp

9 years ago

I've been going here for years, and called in for a standard flea treatment (Nexgard) for my dog, I called at 8:55 am, 5 mins before they opened and placed my order. They said they'd call me back once it was filled and had it in stock. I called at noon to see if it was available. Lady was rude and assured me they'd call me. It was 4 pm when I called again, very upset. They lady at the desk told me to come on in and it's be available then. I arrived at 415, and checked in. Still not filled. Waited until 5pm to finally walk ou... read more