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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter Beautiful apartments and great amenities but what needs to improve is the staff around working. They can’t answer questions that I have and typically respond back with “I’ll check back with my colleagues”.
Business response:
Thank you for praising our comfortable apartment homes and top-notch amenities! We are eager to deliver that same exceptional responsiveness to your questions, and we are sorry for any delay in getting you the information you need. We'll share this among our team for prompt attention. If you have any outstanding needs, please get in touch at marketing@tamresidential.com.
Verified Renter They didn't fix anything.. I didn't pass any of the inspection I got from housing because they didn't fix anything.. The people above me where so loud I complained no one did anything.. they don't clean up around the property
Business response:
Thank you for bringing this to our attention, as we know responding to our residents' maintenance needs promptly is important. We regret to hear of any outstanding service requests or noise concerns, and we would like to gather more details and resolve this. Please get in touch with us by email at FortBranchMgr@tamresidential.com.
Under new “management” A new out of state management company has taken over and is running this place into the ground. Our amenities and services have been slashed as rent and fees have been increased. Pest control is ineffective and my apartment is infested with ants again. My first request for service went unnoticed until I filed a complaint. After the complaint I had to wait another week for service. The ants have returned again and now I’m told to either pay 85 dollars or wait an additional week and just live with my 100... read more
Business response:
Our dedication to providing residents with an exceptionally pleasant living experience remains the same regardless of any changes to our team, and we are sorry you have any concerns with pest control, our responsiveness, and the well-being of our community. We have noted your feedback for further review by our team, and we encourage you to contact marketing@tamresidential.com for further assistance. Thank you for your time, and we look forward to turning your experience around.
Verified Renter Pros: the apartments are clean and safe. The floor plans are well thought out. My last apartment had the same square footage but a tiny kitchen and bathroom and an abnormally large bedroom. This floor plans has the same space but a big kitchen, a bathroom I can actually walk around in, and a bedroom that's normal sized. Cons: the lighting in the kitchen is weird. It doesn't matter where you stand, you will be casting a dark shadow over whatever's in front of you. Also, in order to get to HEB and the rest of c... read more
Business response:
Rae, thank you so much for offering your feedback on your living experiences. We are delighted to learn that you are enjoying your well-appointed home as well as our clean and inviting environment. With that said, we are always eager to reevaluate our performance and maximize our residents' enjoyment. Feel free to contact our leasing office if you would like to discuss your concerns further.
Verified Renter Bad smells of urine and dog droppings everywhere. Lack of cleanliness. Insecurity The treatment before and after the rental contract is concluded differs. They do not keep their promises.
Business response:
Cleanliness and a peaceful atmosphere are priorities for us, Saida. We truly value your feedback and would like the opportunity to address your specific concerns. We are committed to creating a positive living environment, so please reach out to us at thelinkmgr@tamresidential.com at your earliest convenience. Thank you!
Poor management The day we were in the process of getting our lease signed everything sounded great. Management lies to anybody interested and should not be trusted. We were speaking to anna at the time and she lied about many things. It isn't as great as they make it sound and management is great at sugarcoating stuff. If you want the honest truth then it would be best to talk to a few residents before signing anything. They will say/promise anything to get people to sign a lease so again I advise for those who are interest... read more
Business response:
Our team strives to offer a transparent and positive experience for all our residents, and we apologize for any miscommunication regarding the information provided to you. We truly care about addressing your concerns and would appreciate the opportunity to learn more about your experience. Please reach out to InwoodCrossingMgr@tamresidential.com so we can speak directly and work towards a solution. Thank you for sharing your thoughts, and we look forward to the opportunity to turn your experience around.
Verified Renter Great clean property minus the roaches. Very quick and efficient when a maintenance request is put in clean property. Downside office never answer the phone. Outrageous charges that added on top of base rent every month $155 is ridiculous when other apartments only Charge you $40-$70 at the most. Paying $15 for fitness center maintenance fees which I don’t even go to the fitness room and if I wanna work out, there’s a planet fitness right down the street that only charges $10 for membership charge. I’m not us... read more
Business response:
Thank you for sharing your experience. We're committed to providing a clean, comfortable community and regret any inconvenience you've experienced. Your feedback about maintenance efficiency is appreciated, and we'll look into your concerns regarding charges and communication. Please reach out to us at marketing@tamresidential.com so we can discuss your situation further. We're here to help and hope to resolve this with you.
Verified Renter Parking is annoying if you want to park in an uncovered spot and we were told it was a FLOOR unit but it’s actually up a flight of stairs and our laundry center is old as dirt. So that was an inconvenience . But other than that we love the layout of the unit.
Business response:
Thank you for your feedback! We’re glad to hear you love the layout of your unit, but we apologize for any inconveniences with parking, the stairs, and the laundry center. Your concerns are important to us, and we’ll keep them in mind as we work to improve the community experience.
Verified Renter I have roaches in my apartment, no matter how clean I keep it. The residents on top of me are very loud all times of the night. The office staff does not answer the phone and they do not call you back.
Business response:
Your concerns are important to us. Our goal is to provide a clean, quiet community and ensure our residents feel heard. We apologize if this hasn't been the case for you. Please know we have pest services available and would like to assist you directly. Contact us at marketing@tamresidential.com so we can help resolve these issues.
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 22,909 reviews.
When is TAM Residential open?
TAM Residential is closed now. It will open at 9:00 a.m.