This profile has been claimed by the business owner or representative.
TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter Horrible experience here. Don’t move to this complex. Area is dirty. Apartments have pests. Leasing office can be so rude. Work orders are never taken care of. 0/10 would recommend.
Business response:
Nothing is more important to us than our residents' well-being and peace of mind, Athena. Please know that we take your feedback regarding the community environment and service seriously, as our team aims to maintain a community where residents feel welcome and supported. We would love to learn more about your experience, so please email us at lascolinasmgr@tamresidential.com. We look forward to hearing from you!
Verified Renter We have had nothing but problems since moving in. We moved into a roach infested apartment. Our light bill was $400 for the first few months without us running the AC, obviously indicating a problem. It was brushed off for so long. The pool is always green and dirty. The staircase’s railing is failing and rotting away. Ally trash service employees are so lazy and not worth the money I’m paying in fees. Don’t get me started on the mold issue that went unresolved after 4 months. I complained several times. On t... read more
Business response:
Hi Alexis,Thank you for reaching out and sharing your feedback. If you're currently experiencing any pest issues in your unit, please contact the office so we can work together to find a solution. I understand how frustrating these kinds of problems can be, and I want to help you get this under control.Also, could you let me know about any other issues you've been facing that you feel you had to resolve on your own? I want to make sure I have a clear understanding of everything you're dealing with.Lastly, are you still havin... read more
STAY AWAY attitude from so called management people give fake names takes weeks to get anything fixed and that is rare never make appointment for maintenance they just show up when they want
Business response:
We're eager to resolve our residents' maintenance needs promptly and professionally, so we are disappointed that your experience reflects anything else. Will you please reach out to marketing@tamresidential.com for us to gather more details and address this appropriately? We value you as our resident and hope to earn your confidence. Thank you.
Verified Renter towne west has very nice space in each rooms in your beautiful apartment. other than the nice space the apartments could do much better with providing cleanliness & safeness to the community. front office most definitely has work to do & it starts with them.
Business response:
Jayla, we're pleased that your spacious apartment home is comfortable. Our team strives to provide a well-kept community and attentive service, and your feedback on our efforts is appreciated. We'll certainly review this with our team and invite you to contact TownewestMgr@tamresidential.com with any additional details you would like to share. Thank you.
Too much for too little Although management has been working to get this place up to par, there are issues that they aren’t able to solve such as pest problems, lack of adequate funding for repairs, and poor quality ground maintenance. The breeze ways in building 1 is very dirty, and the parking lot spaces are very narrow causing vehicles to be crammed up next to each other. The residences aren’t very nice either. Their children are often unsupervised, playing football in the parking lot, throwing rocks (hit my friend’s vehi... read more
Business response:
Rest assured that we take your concerns about our upkeep and atmosphere very seriously, and we are currently reevaluating our policies and procedures to determine the best way to move forward. At your earliest convenience, please email us at mockingbirdmgr@tamresidential.com so we may gather more information and ensure your living situation improves. Thank you.
Verified Renter Just rented two days back and we have many issues. AC does not work no fob to open the gate unresponsive maintenance ahhh so many issues. Don't understand how they are managing.
Business response:
Chaitanya, we want you to feel comfortable and satisfied in your new home, and we deeply regret if you have experienced anything less. Please allow us an opportunity to learn more about your individual concerns so we can address them effectively and revive your confidence in our team and community. When you have a moment to talk, please reach out to us at Riversidemgr@tamresidential.com.
Verified Renter Our experience here has been good so far. The move in process was a nightmare because of various miscommunications throughout the entire process. Also the laundry mats are not working correctly and we had to dry our clothes with a hairdryer. We are enjoying the gym and pool facilities and love our unit.
Business response:
Thank you, Kelsey, for your review and patience with our community! We're glad to hear you're enjoying your apartment and amenities so far. Our team strives for clear communication and to make things as seamless as possible, and your feedback helps us improve. We've noted your concerns about the laundry mats and will be looking into them. If you need anything else to make your experience five stars, feel free to reach out!
Verified Renter I can’t wait to get out of this complex. Seem to have rules for some people but not others and I am really sick of it…… Between not making people clean up after their animals, fines for things like an empty box on my balcony and not enforcing the drug policy. It’s ridiculous!!
Business response:
Hello, Karen. We want to assure you that any violations we issue are to ensure our community remains pleasant for our residents. We monitor any concerns that are brought to our attention regarding pets or residents who may not be following our policies, and we are happy to discuss a one-time waiver for any fines you may have incurred. Please reach out to us at oakforestmgr@tamresidential.com anytime. Thank you.
Verified Renter I have lived here since May 2023. The first year was great! Management was phenomenal. Recently we just got new property management in May 2024. Now, there are all these little charges that are piling on top of our rent. One of those charges being a $35/month fee to use their provided washer and dryer. I had renewed my lease in June and that was not a charge listed on my lease. Found out last month that I had been charged for that which again was NOT on my lease for the past couple months. When I went to talk... read more
Business response:
We are so happy to see that you have enjoyed the last year in this community, and we are committed to ensuring that enjoyment never goes away. We appreciate you taking the time to share your thoughts regarding fees and would love the opportunity to speak with you more. Rest assured, your satisfaction is our priority, and our team is here to answer any questions and address your concerns. So, please email us at discoveryparkmgr@tamresidential.com. Thank you!
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 22,909 reviews.
When is TAM Residential open?
TAM Residential is open now. It will close at 6:00 p.m.