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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter Beautiful location. Disappointed about neighbors and multiple maintenance issues. Sophia is the leasing agent who greets you when you first arrive and she's wonderful!!! Any issue I've had she listens and advises me on what to do. All the ladies in the office are professional and nice.
Verified Renter I have only had bad experiences with this community. It unfortunate because it has great potential. I hope they become better. They will need to be more responsive and handle tenants issues timely.
Verified Renter The only thing I like is the location. I don't like the $15 monthly trash fee. Which I can throw the trash on my own. My upstairs neighbors are very loud we get a lot of noise coming from upstairs. Did a lot of noise complaints and nothing works. My experience has not been very well.
Business response:
We apologize for any inconvenience with the trash fee and noise issues. Please contact us at (866) 909-3619 to discuss solutions.
Verified Renter The office should communicate with residents. I’ve had issues since I’ve moved into the unit. I finally have a washer after months of “waiting” on a part to come in.
Verified Renter Very uncomfortable living in my unit. I’ve been a tenant for over 15 years. In the last year I’ve been dealing with these roaches. Very unhappy
Business response:
Marilyn, we greatly appreciate your feedback as a long-term resident and are sorry to learn about your more recent pest concerns. We are happy to investigate your situation and provide the best assistance. When you have a moment, we invite you to email us at oakforestmgr@tamresidential.com if you have not already done so. It would be lovely to hear from you soon.
Think before you move I lived in this apartment for 14 years now. When I first move here, under a different management it was good and they tend to your needs right away if something needs to be fix in your unit. But, as time goes on under a new management this place sucks and does not care about the tenants needs. These are just some of the complains that I know that it takes forever for the maintenance to come to fix something in your unit. So maybe that's the reason that there is a lot of vacancies right now at least 20 u... read more
Verified Renter My experience has been great other than people leaving their dogs on the patios and them barking all night and the people under me throwing parties almost every day
Business response:
Dianna, we are happy to hear you have had a great experience overall. We also value feedback like yours, as it helps us maintain a comfortable environment for all residents. Please do not hesitate to reach out so we can better support you.
Verified Renter This community used to be great, but lately the staff is not helpful. Don't bother with referrals, they will never pay you anyway. They tack on made up fees and up charges every month, which you have to dispute. Maintenance is overworked, so they never show up, and when they do they don't have the budget to fix or replace anything.
Business response:
Saachi, thank you for taking the time to share your thoughts with us. We want every resident to feel supported in their home, and your comments about referrals, billing, and maintenance are important. Please email us at addisonmgr@tamresidential.com so our team can review these matters further with you. We welcome the chance to connect and address your concerns.
Do not live here unless you can't afford anything else. If you want $400 taken out of your security deposit after leaving the apartment in better condition than you received it, then live here... My ac was broken when I first moved in. I complained about multiple times they *fixed it" a week or two later after each request. It would only go as low as 75-77 during the summer and then they told me it was just the way the commercial ac worked and told me to close my shades. Made no sense. Finally after 1 year it broke completel... read more
Business response:
We greatly appreciate your feedback as a former resident, as we are always working to provide exceptional service. With that said, we will use your comments to help us target areas of our community for additional improvements. If you would like to discuss your move-out experiences further, please feel free to contact us at admin@tamresidential.com. Otherwise, we wish you nothing but the best.
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 23,651 reviews.
When is TAM Residential open?
TAM Residential is closed now. It will open tomorrow at 9:00 a.m.