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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not friendly management They are not providing professional service. I strongly suggest don’t live in here.
Business response:
Thank you for taking a moment to share your thoughts with us. We always strive to provide exceptional service to help support our residents and guests, so we would like to understand the reasons you feel this way. When you have a moment, please contact us directly at greentreemgr@tamresidential.com to discuss your experience further. We are grateful for your time.
Be careful renting here Just moved into this apartment complex on Saturday, asked for my lease to be terminated on Monday. This apartment was filthy, hair all in the bathroom tub, dead bugs, spider webs, little brown spiders everywhere, another species of bugs I don't even know. The floors were horrible my foot was black, lights switch dirty, sinks dirty, oven and stove dirty, refrigerator dirty nothing was even attempted to be clean. Dog and bird poop everywhere. Just walking around the apartment complex has a foul smell. M... read more
Verified Renter I was so in love with this apartment complex. The only thing that was a downside was the guest parking situation. However I was very disappointed to learn our assigned spots were being revoked. I was worried this would only hinder actual residents and cause problems with us finding parking and I was correct. Having my own parking spot was a huge factor in moving into this specific complex and I am so disappointed that the spots we pay monthly for were suddenly taken away.
Business response:
Hi there. We're so sorry to hear that you're dissatisfied with the parking policy. It was due to overwhelming feedback that we migrated away from assigned parking. We do still have assigned parking spaces, and we're happy to get you one if that's your preference. Simply text or email us and we can get that arranged for you. We do want to thank you for your insight. Constructive feedback can be challenging to hear, but we strive to learn from any errors and do our best to resolve any outstanding issues. We're here to s... read more
Worst place to live 1/2 There is A positive here, that's Nicole. She is a wonderful person 5/5. Now for everything else. We had non stop issues since the start. Our move in date was pushed back several times due to "cleaning and getting carpet replaced". We expected a pretty clean apartment with brand new carpet as that's the reason we were told our move in date was delayed several weeks right? Wrong, it honestly left me speechless. The carpet had been replaced, as for cleaning and their make ready prep? As soon as we walked... read more
Business response:
Thank you for taking the time to share your concerns about the move-in condition of your new home. We work hard to minimize any disruptions to your comfort at the beginning, and we are always eager to make things right if there are lapses. With that said, we deeply appreciate your patience and cooperation as we have moved through our backlog. At your earliest convenience, please email us at eddisonmgr@tamresidential.com so we may update you on our progress.
Was an "ok" place to live but still had issues I lived there for quite a few years & the rent was decent at that time that I moved in. Each year, unfortunately, the mgmt company continued to increase the rent, which was very disappointing, especially because there were not many upgrades to the property itself, other than exterior painting. During the time I resided there, I had to constantly call maintenance to come fix one of the appliances & every time they came, they would say there is nothing wrong with it. However, it d... read more
Business response:
We appreciate your candid feedback as a long-term resident of our community. It is nice to hear that you felt comfortable during your time with us and were pleased with our team's support. We are always looking for ways to improve, and we have noted your additional feedback about community upkeep, amenities, and procedures for late payments. If you would like to share any additional input, please email us at santateresamgr@tamresidential.com.
Pros and cons from a six year resident I have been living at Chaparral for six years. Here are the pros and cons. Pros: - Maintenance is prompt & courteous. Cons: - Crime: The facility is in a bad area of Palmdale. Check the crime map on NewsBreak. - Neighbors have had tires stolen from cars. - Packages are regularly stolen from front porches. - Aggressive homeless people around the garbage bins. - Expect a max rent increase of 5% + inflation every year. Budget accordingly.
Business response:
Thank you for taking the time to rate your experience and to share your concerns. With the competitive market that we live in having to adjust rents can be frustrating and we apologize if you found it to be especially impactful. To address your other concerns, we offer courtesy patrol that patrols after hours and will respond if you call in any other issues at any time. Please feel free to report any suspicious activity you see to our office staff and or courtesy patrol so that we can work together on addressing it. Our staf... read more
Verified Renter Apartments themselves are nice enough with decent amenities for the price. However, the security is severely lacking. Part of the apartment amenities is supposed to include security officers available overnight. Multiple cars have been broken into overnight, including mine twice within 6 months. The police officers have recommended additional lighting and security, but management has been unresponsive. Additionally, parking spaces are assigned and we are instructed to contact the security office when someone ... read more
horrible living here Please be very careful, living here in these apartments is a bad decision. Please listen. Management has a business with Houston TOW AWAY. because cars can only be registered during office hours. NO online They take your towing car..this happens every day it's not fair. stay away from these apartments please.Neither your family nor friends can park, because they take the cars if the office is closed.. why??? just because they have a business.
Business response:
Thank you for sharing your concerns. Our parking policies are in place for the benefit of our residents, and we regret if you have experienced any inconvenience. To be fair, we must enforce our policies consistently. If you have any questions about our requirements, please email us at thelinkmgr@tamresidential.com.
Don't, it is bad here. There are other properties in the area Moved in. First office staff were rude and then fired. Nobody told us until new management company (TAM) moved in. They (office staff) are literally never in the office to help and the one maintenance guy that is here full-time (super nice)is run ragged trying to keep up by himself most days. Have a problem? Don't expect them to be in the office to help you, return your calls or emails. Yes, its THAT bad. They changed the payment portal twice (its still not fixed,... read more
Business response:
Thank you for reaching out to us. Our team takes pride in providing attentive service, and what you have described does not reflect our typically high standards. We are eager to connect with you to address any unresolved concerns about billing matters and review our policies regarding insurance. When you have a moment, please contact us at walnutgrovemgr@tamresidential.com.
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 23,658 reviews.
When is TAM Residential open?
TAM Residential is open now. It will close at 6:00 p.m.