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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter We pay for parking but we have had people park in one of our spots 5 times this month (October 2023). I have asked multiple times for solutions from the front office but I am not getting any. As I write this, someone is in our spot and we have to find a visitor spot. Horrible experience!
Verified Renter It's pretty here but I really hate the smell of cigarette smoke that is entering my bathroom almost every day. I've told the office about it, but other than telling me they would talk to my neighbor about it, I haven't heard anything. Also the smell still comes back almost every day.
Stolen truck My truck got stolen in front of my apartment parking lot today. Made a police report and office management couldn’t show me the video because they need the manager. Don’t believe that is true. They never answer the phone. I’m Scared to live here. They don’t have security either. Rent went up so high and everything is outdated. Full of cockroaches. Please don’t come here.
Disgusting and poorly run A one star rating is too high, in my opinion. I don't think I have ever lived in a worse apartment complex. The conditions are horrible and the management team couldn't care less. I had basically every problem imaginable for the 10 months living here. I had rats, I had roaches, I had mold, my door wasn't sealed properly so I would get a puddle in my kitchen during this year's rain storms. Thankfully the management team was so helpful in resolving these issues! Just kidding! When I realized I had rat... read more
Business response:
Hello, we want to extend our gratitude to you for taking the time to share your thoughts. The cleanliness of our community and the satisfaction of our residents are of utmost importance to us, and it's genuinely disheartening to hear that you've had a negative experience in these regards. We deeply regret that these issues haven't been addressed to your satisfaction. Furthermore, we're sorry to hear about the frustrations you encountered with parking and the less-than-seamless nature of your move-out experience. Although we ... read more
Cockroach infested & bedbugs! The headline says it all! Not to mention the place smells like a wet ashtray! They allow cigarette smoking! It is old and outdated! Nothing gets replaced! It's filthy dirty! Definitely not child friendly.. Mold & mildew due to leaking ancient air conditioners! Stay clear of this place!
Long Time Resident We have lived here for almost 8 years, and it was FABULOUS when we moved in..however, several different property mgmt have taken over at one point or another and service and the property itself has gone so far down. Roads are awful, gates have not worked in YEARS, they do not answer the phones in the office, and changes come without notification to residents-- it's really sad to see where it has gone to. Spent the summers with no pools.....no one cared, it was more important to get those security cameras u... read more
Business response:
We appreciate you sharing your concerns as a loyal resident of eight years. Our team works diligently to continually improve our residents' living experience, and we are sorry if you have encountered any recent dissatisfaction. We value your feedback about community upkeep and communication and are eager to improve your experience. When you have a moment, please email us at marketing@tamresidential.com so we can personally address your concerns.
Poor property Each management company is more disorganized than the last. They gave away the parking spot I paid for for 9 years and the resident that took it wont give it back. Management was incredibly rude in handling this major mistake on their part and told me they aren't bound by doing the right thing, only by their incomplete records. I've been nothing but a model tenant, I pay on time, I never complain, people don't complain about me, I keep to myself. I will not be renewing my lease for a 10th year. In addition: he ... read more
Business response:
We appreciate you being such a wonderful resident for the last nine years and are very sorry to learn of your experience with your parking spot. We would like the opportunity to make things right and invite you to email us at marketing@tamresidential.com so we can get a few additional details. We look forward to connecting.
DON"T LIVE HERE I have never had so many issues at/with an apartment complex before. From the start, it was bad. My roommate and I toured the apartment, there were lightbulbs out, broken drawers and fixtures, sticky stuff all over the floors, and many other things that they promised they would fix before move in. Well, we moved in, nothing was fixed. That was fine, I can handle a few mishaps. Two weeks after being in the apartment (in July) the A/C unit was broken, leaving our apartment at 86 degrees in the heat of the summe... read more
Business response:
Dear Resident, We are concerned by your review. Our team aims to provide a great experience for all our residents, and we are very sorry to know that you feel this way. At your earliest convenience, please reach out to Lauren Scott at (704) 251-7786. Lauren is our Resident Experience Specialist and would like to speak with you directly about your feedback.
Poor Management I have had issues with theft, mold, and water pressure. None of which were handled. It is nearly impossible to get someone to respond to you or help with any requests. You could light yourself on fire and walk in to the lobby and no one would even care. The employees only purpose is to get leases signed, they do not help any current residents with anything.
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 23,658 reviews.
When is TAM Residential open?
TAM Residential is open now. It will close at 6:00 p.m.