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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don't move here Infestation on roaches and ants. They never answer the phone and when you put in a request they say its done and no one did anything to fix it. So many shooting in the complex or homeless walking around or living on the stairs. You pay a high price for run down appliances and cracks in walls.
Avoid this apartment complex I regrettably signed a 15 month lease here. The pest issues made living here a nightmare. There were roaches everywhere. As soon as we moved in, we noticed them. Management didn’t seem to care. Pest control services came out multiple times and advised what they were doing wouldn’t fix the issue. That they would just have to come out weekly. The treatments did not help. Just an overall gross experience. Neighbors are always loud. The bass from neighbors music shakes the apartment at all hours of t... read more
Business response:
We would like the opportunity to address your concerns. Please reach out to us directly at WeListen@ARIUMliving.com when you have a chance. Thank you, and we look forward to hearing from you.
run away from here, worst decision ever! These apartments are the worst ever. They literally don't change anything, everything is really old. My stove buttons always come off all of them, my sink faucet is broken and they haven't replaced it, they just come and put it back like WE CAN LITERALLY DO IT BY OURSELVES this is the third time this happened. we need a new one!!, but OF COURSE to save money they don't do it. Fridge is broken, missing parts. Floors were with water damaged they're like wood but fake. Carpets were nasty... read more
Business response:
Thank you for your feedback. We are in the process of completing renovations withinour community. We apologize for any inconvenience this has caused you. Please contact us at 915.857.7455 so we can addressyour needs. Thank you.
Just Don’t Where to begin. We moved in 2 years ago and all thing went downhill from there. I’m not one to complain but if I can help keep someone from making the mistake of living here, then I’ve accomplished my goal. Here’s a snapshot of what to expect when living here. Trash EVERYWHERE. The ONE compactor on campus that services over 30 buildings is always overflowing or out of order. The valet trash service that you you are required to pay for monthly shows up when they feel like it and never at the scheduled time. Sometim... read more
Business response:
We would like the opportunity to address your concerns. Please reach out to us directly at WeListen@ARIUMliving.com when you have a chance. Thank you, and we look forward to hearing from you.
Horrible Horrible management and maintenance. Entire place is infested with roaches. They use false advertising. Our unit wasn’t ready upon move in date. They broke our lease and put us in a dirty unit with a moldy washer and defective dryer. Our AC hasn’t worked properly in two months. They’ve yet to fix. Hundreds of dollars paid to towing company because they failed to mention any of their policies. Don’t live here if you can afford it. They are understaffed with the staff’s focus on new tenants’ money & how they can get m... read more
Business response:
Thank you for your feedback. Our goal at Ovation is to always present a professional service for our residents and guests. If our team failed to meet your customer service expectations, we sincerely apologize. Please continue to stay in contact regarding your current issues by reaching us at 512-462-1044 or email me directly at ovationmgr@tamresidential.com, Our goal is to make sure you are taken care of. We look forward to speaking to you soon!
Amenities Suck I’ve lived here over 3 years and the amenities suck. The gazebo is pretty much the only thing I even care about, now all of a sudden they tell me, no one can go in the gazebo when the pool is closed. That was never the case before. Even when the pool is open, I’ve had to go to the office EVERYTIME to get them to unlock the gates, that are supposed to be unlocked at all times during office hours. The gym has been closed on multiple occasions I’ve went to it. This place sucks! I recommend not renting here!
Business response:
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you. Take care!
Not Worth It It wasn't so bad here when we first moved in - despite the fact that there wasn't even batteries in our smoke alarm or carbon monoxide detector... we didn't find out for weeks later; our garbage disposal was leaking from the day we moved in; mold in the bathroom (but I had to pay for someone to clean it); and the blinds were broken; carpet stained. But the rent was cheap. And that was what we needed. Flash forward a year and half... rent keeps increasing and the apartment is still falling apart. These used to be... read more
La administración es el peor He sido pelear con la administración para 4 meses acerca de que no haya moho en mi apartamento. Tienen ven y poner hoyos en la pared, que no han reparado, y ponen enmascarar en el hoyo, que está disminuyendo debido a la humectación que ingresa desde el exterior. El gerente de la propiedad es de mala educación y espectáculos de que no preocupamos por los residentes en este complejo. Desearía poder publique fotos de los problemas que tengan conmigo en junto con los estereotipos que se está desarrol... read more
Business response:
Agradecemos que se toma el tiempo para brindar comentarios. Si bien nuestro equipo se esfuerza por brindar a los residentes un servicio inigualable de inmediato, podemos ver que hemos perdido la marca con tú después de escuchar acerca de estos sin resolver problemas de mantenimiento. Siempre es mejor para ti, nos encantaría disfrutar de un momento de tu tiempo a hablar acerca de estos asuntos en person.Sincerely,Wyatt SelfProperty Gerente
DON'T! DON'T DO IT!!! My husband and I have been with the complex since it opened (previously Parkside), it was great under their ownership!! However, since Greystar bought it there has been nothing but trouble. Our first apartment (Apt 10-104) FLOODED in in early 2021. When they took down the wall and pulled up the floor they found massive amounts of black mold (have pictures to verify) which they knew about because it was already on the baseboards for over a month. They FORCED us to live with the flooded apartment and blac... read more
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 23,677 reviews.
When is TAM Residential open?
TAM Residential is closed now. It will open on Monday at 9:00 a.m.