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TAM Residential

3.8

About this business

Location details

75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.823,678 reviews
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Verified R.'s profile image
Verified R. 
5 years ago

Verified Renter Other than the bathroom roof leaking and the cockroaches I would be happier 

Business response:

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (505) 473-1298 when you have an opportunity, and we will be more than happy to try and turn your experience around. 

April L.'s profile image
April L. 
5 years ago

VERY disappointed VERY THIN WALLS The move in experience was a nightmare. It took two weeks for management to deep clean the apartment after receiving the keys. They kept saying they cleaned up, come to find out they never did a walk through due to short staffing. In the process they found water damage which further delayed our move in. They did give us a refund for the two weeks, but the experience was terrible. When everything was completed with our first night here we realized how thin the walls were. So thin that out nei... read more

Business response:

We're sorry to see that your stay has gotten off to a rough start, April. Please know that we are committed to working with our residents to address their concerns and resolve issues as quickly as possible. We would like to speak with you to go over more in detail your concerns. Please feel free to contact us directly at 425-948-6626 or team28@sackproperties.com at your earliest convenience. 

Vanessa F.'s profile image
Vanessa F. 
5 years ago

Affordable but not worth the price This has been the worst apartments I'v lived in by far. Dealt with roaches, broken beer cans all over parking lot, leaking faucets, cracking apartment walls, among many other issues. I moved out and am still being wrongfully charged. Management is not too helpful. 

Business response:

Thank you for your comments. We take pride in providing our residents with excellent customer service. I would love to help you further. Please contact our office so that we can help make your home happy. 

Verified R.'s profile image
Verified R. 
5 years ago

Verified Renter DO NOT MOVE IN HERE!! The place is dangerous, there are constant drug dealers, RUDE Staff, Neighbors, it is ugly and dirty. Laundry rooms are COVID-19 Spreaders! People do not wear Masks (I do). RUN don't WALK the other way, or you will regret it. 

Business response:

Hi there, we regret to hear that you are displeased with your recent experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. 

?? ?.'s profile image
?? ?. 
5 years ago

Trash It is unfair that the garbage is paid monthly but cannot be properly placed at the door. I go to work early in the morning and come home at 7 pm, but the time to put the trash out at the door is 5 pm. I just throw my money in the trash. 

Paul M.'s profile image
Paul M. 
5 years ago

Constant Vehicle Break Ins Your car will eventually be broken into. The parking garage has been broken into 3 times since I have been at the property (6months). The second time they broke into 23 cars, the third time 18 cars, and I cannot remember how many cars the first time was. They usually break more than one window as well. Mine was two windows, but others had windshields etc busted or attempted. I keep nothing of value inside my vehicle and always lock, take, hide. Nothing was in plain sight. They supposedly have a "se... read more

Lesley L.'s profile image
Lesley L. 
5 years ago

DON'T LIVE HERE Do NOT live here. I'm currently going back and forth with management who will not and has yet to provide proof for charges applied to me after moving out. I had to request a breakdown and "proof". The images sent to me do not show any damage done, I have my own images as well. I contacted corporate and was looped back around to the property office who cannot provide me any pictures showing that my carpets were damaged beyond normal wear and tear. This place just wants me to foot the bill to clean the carpets ... read more

Business response:

We're sorry to hear about this experience. Please reach out to us at ResidentServices@ARIUMLiving.com so we may work with you to resolve this issue as soon as possible. 

jonathan c.'s profile image
jonathan c. 
5 years ago

Poor maintenance The laundry drier hasn’t worked in two months the manager states no one told her , that’s a complacent response. The lawn and pool looks nice That’s what will catch you . I was warned before I came, I ignored and I have to go through this. Very Poor experience. 

Business response:

Hello, Thank you for your feedback. We are sorry to hear that you have had anything less than a great experience while making Chaparral your home. We have been working very close with the company who services our machines and are happy to report that the issue has been resolved. Please feel free to contact me at any time with any other concerns that you are experiencing we would like the opportunity to improve your overall stay. Thank you for being a valued resident. 

Verified R.'s profile image
Verified R. 
5 years ago

Verified Renter If a person just had to have a place to stay and no time to look, its a place to stay, just not long term. I can't wait to move. 

Business response:

Hi there, thank you for your comments. The office would be happy to help in any way they can; please don't hesitate to contact them directly with any concerns! - Lindsay, Bell Customer Service 

Frequently asked questions about TAM Residential

How is TAM Residential rated?

TAM Residential has a 3.8 star rating with 23,678 reviews. 

When is TAM Residential open?

TAM Residential is closed now. It will open on Monday at 9:00 a.m.