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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor customer service I give these apartments zero stars. Not because of the current residents or poor maintenance but because of their management. To be more specific, their assistant manager. To live in a luxury apartment complex, paying as much as I do, I at least expect to be treated with a little dignity by the office staff. The assistant manager seems to know everyone's business and has no problem gossiping about it to whomever will listen. She is rude, quick to judge, and has a way of talking to you in a way that will... read more
Business response:
Hello, thank you very much for reaching out and bringing this to our attention. We take all issues like these VERY seriously and would love to procure additional information. I am a corporate representative for JMG and will investigate immediately. Please send additional details to FeedbackSolutions@JMGrealty.com. Thank you very much & have a great day
Renovations are a farce Nothing about the renovations are legitimate. Everything is just painted over to look better, but once you open the cabinets and drawers you will find construction debris and failing hardware. Do not move in here. They will place work orders that will go unanswered because there is no accountability for them to complete anything. The lease has no clause about completion of maintenance within 24 or 48 hours. They were recently bought by a new company and the new company seems to cut corners at every op... read more
Do not move here The positive reviews on this site cannot be real. I have lived here for a year and I have been counting down the days until my lease is up. If you like huge cockroaches, dog poop, garbage everywhere and horrible neighbors this is the place to be. My apartment was invested with huge cockroaches when I moved in to correct the problem the pest control company smeared brown roach bate all over my walls and cabinets to ATTRACT the roaches...and it worked. The management staff does not enforce the valet trash sche... read more
The Worst Worst apartments in the area gate does not work. Nothing gets fixed right. High theft area my car has been broken into and kids bikes stolen. Management does not care about people at all and the neighborhood has gone down alot! Do not move here you will be stuck in with a lease you can't break!
Rude and loud residents at all hours, courtesy officer is NONEXISTENT. It's a fortune to live here, and every weekend we have to literally wear headphones in our own apartment to block out the screaming and drunk people at the unusable pool. Trash sits in hallway all day. There are rOACHES EVERYWHERE. ONCE THEY GET YOUR MONEY YOU CAN FORGET ANY HELP FROM ANYONE. Please do yourself a huge favor. If u want to live here, come around any day and walk the halls on your own....it's filled with dead and lives roaches, daily. Come o... read more
GreenTree Place Apartments - Jacksonville, FL I filled out an application on June 6, 2017. I paid my fees on June 7, 2017. On June 8, 2017 I was approved and signed my lease on online with a move in date of June 15, 2017. I called on today, June 14, 2017 to see if I could do the walk through of the unit I was moving into, 1603. I was told that it was available for a walk through on Friday June 17, 2017. I called back and ask to cancel my application since the contents of my entire apartment are sitting on a UHaul today in an... read more
Business response:
Thank you for your review of Green Tree Place Apartments. We appreciate this feedback as we continue to make our community the best that it can be. I want to apologize for the experience you have had with our community. We can understand how stressful the moving process can be and when things like this happen it does not help. We at Bell strive to create communities residents are proud to call home while providing them with Hassle Free Living. We would like the opportunity to be able to do this for you and make things right.... read more
Cleanliness This unit use to be a clean unit years ago . The last years we have had issues with a Bed bug and Roach infestation all over the units. The company needs to clean this building up. Management has declined in the last years .
WARNING: TOWING HIGH ENFORCED AND PARKING SUCKS On June 4, 2017, my boyfriend had to park my car in front of the office, due to the fact there was no parking left inside of the gate. On June 5, 2017, I went to start my car only to find out my battery died. I went to get a visitor pass from the front office so that way my vehicle would not get towed. On June 6, 2017, I left at 8:00 AM in my boyfriend's car and did not return to my apartment until around 10:00 AM, to find my car missing. My boyfriend immediately called Bexar T... read more
The rent is cheap for a reason The management is rarely in the office during "open" hours and when they are around the service is anything but good. For example, if they take a package for you, and you have a delivery confirmation from the sender, they may still tell you it's not there for several days because they didn't bother to look. They've also been known to accept food packages that should be left at doorways and let them rot in the office. Any sort of lease update process is obnoxiously long and NOT handled with expe... read more
Business response:
Thank you for your review. We are very sorry to see you go and sorry to hear of your unpleasant experience. Please contact us at mgr.themarquee@mgproperties.com, and we will do our best to remedy the situation and make sure we are there when you need us. We strive to go above and beyond for all of our residents and we apologize that you felt mistreated - this is not how we would want any of our residents to feel. MG Properties
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 23,671 reviews.
When is TAM Residential open?
TAM Residential is closed now. It will open tomorrow at 9:00 a.m.