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19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
************ PAID $5K THEY ARE REFUSING TO DO MY TAXES!! I REPEAT DO NOT DO BUSINESS WITH THEM! THEY WILL TAKE YOUR MONEY.I Called the *** & the *** confirmed they have NOT filed anything! Im Update 9/3/25 - ***** *. Just called and asked 1 question and stated they needed to ask that one question to proceed. It has been 3 months mind you!! The only reason they called is to try to keep me at bay, because I filed a report with the ***, and 3 other financial federal compliance companies I called the *** & the *** confirmed they... read more
Business response:
Hello Chelsea,Thank you for taking the time to share your experience. We would appreciate the opportunity to locate your case and assist directly. We cannot locate your case currently using the email associated with this review. Can you please send us your case information directly via email to *************************************** Once we have that, we can review your case, confirm your case status and coordinate our next steps with you. We take your feedback seriously and are committed to resolving matters professionally... read more
I was lied to about how they work. Asked for way more money than we agreed upon. Please be careful if you choose to go with this company. Its a scam and rip off. Do not go with this company. All they are doing is charging you fees to set you up on a payment schedule. You can call the *** and set the payment plan on your own. Please call the *** and do this yourself. Every single call with them they wanted more money than agreed upon. I am done thinking companies can help me. Im ****** ?? the h*** off.
Business response:
Hello *****,This we appreciate the feedback you have provided us. Just to clarify the retainer payment is for us to perform a tax investigation and determine the extent of your liability and which Fresh Start programs you potentially qualify for. Please note that we have not had the opportunity to share these results with you yet and the payments you are referring to are in regards to our retainer fee. A representative will be reaching out to clarify things for you and answer all of your questions. We look forward to connect... read more
Tax Rise was very misleading from the start, despite the kind tones of the employees my mother and I encountered.They asked for nearly $3000 to resolve the tax liability of my mother, who has, dementia, and provided NO resolution. It was an added hardship to pay them this money, but we hoped it would be less than what was owed to ***. We were duped.Tax Rise in essence took my mother's retirement funds to set up a payment plan-- which she already had, but could not afford. I am so upset, and we are at square one- PLUS out of ... read more
Business response:
Hello *****,Thank you for your feedback. Since this review we see your were able to connect with one of our representatives. Your case is currently being reviewed to see if your mother qualifies for a potential redetermination. We will be in touch with you soon to review your case details and if needed any next steps. We appreciate your patience and look forward to speaking with you.
IF I could leave a ZERO star I would. $5,000.00 paid to them for two years of ME chasing down BS information for them to finally tell me "yes, we entered you into an agreement with the *** for $1000 per month" IN A FORM letter with TYPOS and the just basically said s**** you and advised I pay the *** every other month to stay out of collections (3 months is the penalty) I WOULD DISCOURAGE ANYONE FROM USING ANY SERVICE PROVIDED BY THIS HORRIBLE COMPANY.
If I could give negative stars, I would. One star is far too generous for the experience I had. From start to finish, this was one of the most unprofessional and disappointing encounters Ive ever had with a company. Communication was poor, deadlines were missed, and promises were made that were never followed through on. I was given reassurances that everything would be handled properly, but the reality was the complete oppositelack of accountability, lack of transparency, and a general disregard for the customer.What makes ... read more
We contracted Tax Rise to assist us with a ****** IRS tax debt after their representative assured us that our balance could likely be reduced to ***** or less. Trusting these assurances, we paid $4,250 for their services. Despite this, after three months, we ended up owing almost the full original amount to the **** along with extra penalties.Throughout our experience, we had to initiate all communication with Tax Rise to get updates on our case; they did not provide regular or timely information. Their replies were sporadic... read more
This was a waste of money. Tax Rise put me on a payment plan with the **** which I was already on. This is a scam. You're better off talking to the *** yourself Update from a prior review: I spoke to the ** department about the $2000 + spent on a resolution. I expressed my frustration mentioned above and was told I would receive a callback from the young lady. However, I followed up days later because I hadn't received a response. I was then informed that Tax Rise was willing to give me $500 out of what I paid because they f... read more
A complete scam. They never follow through with what they say they will do. They took my money and did not do one thing for me. I am trying to get some of my money back but they dont return my phone calls. I do not understand why they have an high rating with the BBB.
Business response:
Hello *****,We have located your case and confirm that you have an upcoming appointment scheduled with our ***************************** We look forward to speaking with you directly to review your feedback in detail and work toward a solution.
These guys are complete scam artist. They are salesmen. Once they get your money theyre going to say it is a lawyer fee and you will never get it back. Then you find out that they cant deliver on none of the promises they reeled you in with. I paid $3000 and all they did was file my taxes and said they negotiated with the *** for me ??????. I called the *** myself and got a cheaper monthly payment. It took no negotiating ?????? Karma is real and may God give you all what you deserve for taking my money knowing **** well I wo... read more
Business response:
Hello LJ,We appreciate you for bringing this to our attention. We are currently having trouble locating your case using the name and email associated with your review. Can you please forward your case information to ************************************** so we can locate your case and properly assist you? We look forward to hearing from you.
TaxRise has a 4.6 star rating with 12,780 reviews.
TaxRise is closed now. It will open at 8:00 a.m.