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TaxRise
- Tax Services
- Irvine, CA
About this business
Location details
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Paid a total of $7,000 for a promise to decrease a lot of my IRS debt and Taxrise didnt do anything but take my money. My debt amount is still the same with a payment plan of $408 a month which I did my own plan before I reached out to them and it was $422 a month which I couldnt afford so I reached out to them for help. Huge mistake on my part. They told me I was approved for the hardship program then when I paid my balance of $6,300 off they called almost 2 weeks later and said I wasnt approved. Just took my money I borrow... read more
Business response:
Hello,Thank you for sharing your experience. Were truly sorry to hear that you feel this way. After reviewing your case, we understand your frustration regarding the outcome and how it compares to what you were hoping to achieve.Its important to clarify that our team worked to pursue the best resolution based on the documentation and qualifications provided at the time. That said, we would appreciate the opportunity to speak with you directly to review your file in full and see what additional options or support may be avail... read more
This is a scam do not use this company. They will take your money and do nothing for you. They put me on a payment plan with the *** which I was already on before asking them for support. Company has bad communication skills. Your better off talking to the *** yourself. An *** representative told me that on the b phone. After speaking with several other companies that's familiar with this business and the *** I was told I was scammed. I'm very disappointed.
Business response:
Hello ******* and thank you for your feedback. In order to answer all of your questions regarding your resolution we have opened ticket with our ***************************** Once they review your case in full a representative will attempt to reach you. We appreciate your patience and look forward to speaking with you.7/9/25 ****** Review ************** ******* ******* Resolution (Closed/Complete) This was a waste of money. Tax Rise put me on a payment plan with the *** which I was already on. This is a scam. Your better off... read more
I was trying to deal with a large tax issue. TaxRise was not able to decrease my tax debt in any way. TaxRise led me to believe that they could stop the penalties and interest on my tax debt. Because of this, I paid them $2300 to provide a payment plan and to stop all penalties and interest. I then found out that was incorrect. The *** was still charging penalties and interest. I spent one month trying to get a refund and was denied. TaxRise has offered to give me $300 as a goodwill gesture. They are keeping $2000 of my mone... read more
Business response:
Hello *****,Thank you for sharing your feedback. Since your review, we understand you were able to connect with our **************************** to discuss your concerns in more detail. During that conversation, we explained how the resolution you received was based on your current financial and compliance status, and was the best available option at the time.If your circumstances change in the future, please dont hesitate to reach out. Wed be happy to reassess your situation and explore other potential resolutions on your b... read more
I signed up to TaxRise in 2022, it is now 2025, no resolution has been made. I have experienced extremely long hold times, unaware case managers and additional fees. My case was neglected, I was continuously told we are waiting on the *** to respond. ***** ****** was my case manager, who was harder to reach than the ****** TaxRise has added an amount of stress to my life I cannot start to comprehend. I wouldn't advise using TaxRise
Business response:
Hello *********, and thank you for taking the time to share your feedback.After reviewing your case, we see that you were able to connect with your case manager to go over the status of your resolution. As mentioned, she will be following up with our Tax Professionals to re-verify your resolution status and will be in touch with you again. She has also provided you with her direct contact information for any follow-up.Should you have any additional feedback or would like further assistance at any time, please dont hesitate t... read more
I'm worse off that I was ************ bull hockey. They talk fast and push for payment right away. They provide a letter to sign if you want to rescind on the loan, but don't honor it. They take their money, even knowing you have nothing. They "settled" my debt for $3000, but I would still owe the *** if I made ANY money in the next 10 years. I used the links Tax Rise provided to rescind, and they took all $3000 at once. That is more than I make in a month. I was hit with a over draw fee, and I have no money left for my mort... read more
Business response:
Hello ****,Thank you for your review. We were able to locate your case and can confirm that your cancellation request has been received. Our team has been actively trying to reach you to finalize the process, but we havent been able to connect yet.Weve just sent you an email and text message with our contact information. Please let us know a convenient time for you, or feel free to reach out directly to me at ************************************** so we can promptly assist you.We look forward to resolving this with you.
I would not recommend this company to anyone!!!!! I reached out to them in April 2024 for tax relief assistance. The initial fee was $350 and I was told I qualified. Then my next conversation about the process resulted in an over $9k payment due to my tax debt which wasn't even behind. I was told it would be negotiated down to approx. $3k. The process took 3-5 more months than I was told. By this time I learned that because I was unemployed originally I qualified, but when they completed with this BS process which included a... read more
I paid $500 to Tax Rise for a case review. All they offered was a payment plan for my tax balance, with further costs to me. I declined and asked for a refund, and they never responded. I attempted to challenge the charge on my credit card and it was denied. Do NOT use this scam of a business.
Hello, I am leaving a review about a tax resolution company that misled me about the results they could provide to help me with the worries of my back taxes owed. The company stated that they would search for the best program to help lower my tax responsibilities but the only result I received leaves me to continue with a payment agreement I had already made with the state and a agreement that has me paying the *** for the next 9 years. This not what promised in my initial consultation after my explanation of an experience I... read more
I am very disappointed in this company. I reached out to them back in 2023 to help resolve my tax issues. I was helpless and felt like my tax issues were nearly impossible to handle. Now in 2025 and after paying over $5000 ($5311.41 to be exact), NOTHING has been done to impact my tax situation. The *** instructed me to never go through 3rd party companies and now I understand why. The *** *** I spoke to said what I paid them could have been applied to my back taxes. I've reached out numerous times asking for status updates ... read more
Frequently asked questions about TaxRise
How is TaxRise rated?
TaxRise has a 4.6 star rating with 12,775 reviews.
When is TaxRise open?
TaxRise is open now. It will close at 5:00 p.m.