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TaxRise
- Tax Services
- Irvine, CA
About this business
Location details
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tax rise is a fraud . Yes I was promised the world . Only to be defrauded . Promised fast expedient service . No call backs with any info . Only the REHEARSED RESPONSES. Oh we are going to proceed , proceed , proceed . Blah blah blah . 6 months now the only service I actually got was , lip service and empty words of progress. But no actual progress only filled out the application. Tax rise has not even filed my taxes yet . In over 6 months . After my bank account got seized, and actually speaking to an *** representative, tu... read more
Business response:
Hello *****, thank you for bringing this matter to our attention. Our records indicate that our **************************** has reviewed your file and spoke with you in an attempt to clarify the status of your case and the issues that arose when completing your tax preparation. We are committed to resolving this matter with you directly. Our ***************** team will continue to attempt to reach you so we can have a productive conversation and move toward a final resolution.
This company took over ******* from me. I hired them to help with the taxes I owed and they have not done anything for me and in fact I owe a lot more now. The *** is about to taking from my checks. DO NOT DO NOT DO NOT HIRE THIS COMPANY
Business response:
Hello ***** and thank you for your feedback. We see you were able to connect with one of our representatives who was able to provide an update on the status of you case. Your resolution is currently awaiting *** manger approval. If you have any questions on the meantime please reach out to us at any time. We are happy to assist you.
1 year and not completed, high fees upfront with zero accountability or communication. Constantly confused on what was going on with the case, and still having issues. Better off hiring a Local ***.
Business response:
Hello **** and thank you for your review. We see you have already had the opportunity to connect with one of our representatives who was able to inform you of the status of your case. Please reach out to us at any time with additional questions or feedback. We're here to help.
Was never told the full actual price. Made 2 payments to cover the quoted $330 price only to then be told I owed $1600+ which they submitted to mercury financial for a payment plan and charged me a first payment of $273. Mercury notified me they did not approve my application. I asked for a refund of all funds paid due to their false advertising by failing to reveal the full price. Ive contacted them multiple times requesting my refund to no avail.
This company took over ******** from me and disappeared. I dont even thing the gentleman that set this up for me works for them any longer.
If there was a space for Zero stars, Tax Rise would have been selected. It has been going on over two years now and my tax situation has not been resolved. It was only until recently, I found out that I have not spoken to a real tax professional, but trained assistants who relay the conversations back to the tax professionals, I guess. Needless to say, I paid the company $3000 to resolve my tax burden and am now being garnished; have been for the last five months. They have blown a lot of smoke over the phone and nothing has... read more
Business response:
Hello *****, and thank you for sharing your feedback. After reviewing your account, we can see that you have already reconnected with our **************************** to go over the status of your case and the next steps available. We appreciate your patience throughout this process and welcome you to reach out to us at any time should you have any additional questions or need further clarification.
It's been over 2 years since I started working with Tax Rise. Interest has accrued on my taxes with no resolution in sight and over $5,000 paid to Tax Rise. I'm currently seeking a refund and then try to figure out a way to pay my taxes on my own.
Business response:
Hello ******,We appreciate your feedback. After locating your account we can see you have already connected with our **************************** who was able to inform you that your resolution is currently awaiting *** approval. Our team recently attempted a follow up call but has been unable to connect. We will continue to attempt to reach you but ask that you get in contact with us as soon as possible. We appreciate your patience and look forward to re-connecting with you soon.
I used TaxRise for what I thought was the *** fresh start program to get help with my back tax debt. I had numerous calls with my taxrise agent, paid the retainer fee and then their $4000charge to get my issue resolved. I knew I would not hear from them for a bit while things were being worked on. Received an email 10/2 that my resolution was complete and my case manager would reach out soon. As of 11/19, crickets from them but did receive letter from *** that my new payment agreement (FOR MORE .THAN $300 from what I was ori... read more
Business response:
Hello ********, and thank you for sharing your feedback. We always aim to secure the most favorable resolution possible based on each clients financial profile and the documentation permitted by the ***. After reviewing your account, we can see that you are already in communication with our **************************** to review the outcome of your case, and you have a follow-up call scheduled this week. We appreciate the opportunity to continue our conversation and ensure you have full clarity moving forward.
They make promises and wil only contact you when your bill is due! I paid $5000 just for them to file my taxes and make a payment arrangement I didnt agree nor can afford!! They are crooks!! Stay away from them!!!
Business response:
Hello *****, and thank you for sharing your feedback. After locating your account, we can see you are currently in contact with a member of our **************************** to review the details of your case and discuss the outcome in more depth. We appreciate the opportunity to speak with you directly and address your questions.
Frequently asked questions about TaxRise
How is TaxRise rated?
TaxRise has a 4.6 star rating with 12,928 reviews.
When is TaxRise open?
TaxRise is closed now. It will open on Monday at 8:00 a.m.