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TaxRise
- Tax Services
- Irvine, CA
About this business
Location details
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Taxrise is a scam. They con you into believing they will help you with your tax issue for a fee of $375 to start, once they get that money they will charge you in excess of $2,200 to continue. If you don't continue to phase 2 they keep your initial fee. Non-refundable. You'd be better off at ******* ****** or some other company. Taxrise is a scam!!!!
Business response:
Hello ******. It looks like you have already been in contact with one of our representative who has looked into this matter. She has tried to call you a few times recently but has been unable to reach you. Please give us a call back so we can help resolve this matter accordingly.
This is the worst money and time spent when all this time Im paying your company I could have been paying the **** Faithfully.!! I paid your company for months to tell me all most a year later that I still owe the same amount to the ****
Business response:
Hello ****. I understand you are not entirely satisfied with the outcome your final resolution. I have opened a ticket with our ***************************** You can expect a call from one of our representative in the next 72 business hours after they have had the opportunity to review your case in full. We look forward to speaking with you ****!
Misleading in their ability to lower amount owed to IRS. Charged $2250 for zero reduction in tax amount. We will still incur penalties and owe more. We were deceived and taken advantage of during our financial crisis.
Business response:
Hello *****. I apologize if you feel deceived in any way and am sorry to see you aren't satisfied with the outcome of your case. I have opened a ticket with our ***************** Director. Please allow us 72 business hours to review your case in full after which our Director will be reaching out to you to discuss this matter.
My wife and I were seeking help with a tax situation so I contacted tax rise since they were recommended by the **** That should have been my first clue. After a long conversation with a *** I reluctantly agreed to pay the $375 up front fee they charge, but thankfully I told them to give me a few days before they took it out. During that time I did a little research and couldn't find more than a couple good reviews. I froze my credit card so that they couldn't take the money out, went through their website cancelation proces... read more
Business response:
Hello *****. I'm sorry to see you decided not to move forward with our services. We are always here to help if you change your mind!
Sorry to say didnt do me any good going with them. I had an agreement with IRS on my own now paid these guys, I will be paying more monthly plus paying tax rise. I should have just keep making payment to IRS and call it a day. Things would have been much easier.
Business response:
Hello********. Sorry to hear you aren't entirely satisfied with the outcome of your case. We always aim to get our clients in the best resolution possible given their financial situation. A representative will be reaching out to you in the next ************************************************************************************ concerns you may have. We appreciate your honest feedback and look forward to speaking with you!
They charged me after I told them I couldn't afford it
Business response:
Hello *********! I apologize for any billing issues you are currently experiencing. Your settlement officer will be reaching out to you in the next 72 business hours to go over your case and he will be able to address your concerns.
When i first started out with tax rise they got me going saying they can help reduce or pay lowers amount. Get a call today that i am paying 162 a month I said to myself not bad. Now I find out its over 108 months which now my 11k is 17k where did they help me after already ripping me off with 1700.
Business response:
Hello ****. I have located your case and escalated it to our management team. Your case is currently under review and a manager will be getting in touch with you on Monday 8/26/24 to assist you and address your concerns.
This is a scam been told that they are working on my case and now I have been with three different case managers. It's like you want answers and they never have anything. want an update and only way to get it qas stop paying for the service. I am living pay check to pay check and now I was told that the only thing thay can do for me is to set a payment t plan with the irs for the full amount that i owe. ITs a scam. So I want a refund for the whole amount that I have wasted to get the service I qas suppose to get that u did n... read more
Business response:
Hello *******. Thank you for taking the time to share the experience you had with TaxRise. I'm sorry to hear you aren't happy with the outcome of your case. I see you had the chance to speak with one of lead case managers and we are moving forward with looking into what can be done about your resolution. As mentioned in your conversation make sure to get the requested documents in to us as soon as possible so we can expedite your case and see what can be done to assist you further. If you have any questions or concerns feel ... read more
I'm not sure about it. I've read other reviews and I'm concerned. While I wait.
Business response:
Hello sorry to hear you are hesitant with continuing with our services after reading reviews of our company. Can you please provide me with your full name and informationused on your case? I am currently unable to locate your case with this email address. I would love to look into your case and schedule a time to talk so we can discussyour concerns and I can answer any questions you may have. You can respond to this comment or you can reach me directly at *************************************** Thank you andI look forward to... read more
Frequently asked questions about TaxRise
How is TaxRise rated?
TaxRise has a 4.6 star rating with 12,780 reviews.
When is TaxRise open?
TaxRise is closed now. It will open tomorrow at 8:00 a.m.