This profile has been claimed by the business owner or representative.
TaxRise
- Tax Services
- Irvine, CA
About this business
Location details
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was a waste of money. Tax Rise put me on a payment plan with the **** which I was already on. This is a scam. You're better off talking to the *** yourself Update from a prior review: I spoke to the ** department about the $2000 + spent on a resolution. I expressed my frustration mentioned above and was told I would receive a callback from the young lady. However, I followed up days later because I hadn't received a response. I was then informed that Tax Rise was willing to give me $500 out of what I paid because they f... read more
A complete scam. They never follow through with what they say they will do. They took my money and did not do one thing for me. I am trying to get some of my money back but they dont return my phone calls. I do not understand why they have an high rating with the BBB.
Business response:
Hello *****,We have located your case and confirm that you have an upcoming appointment scheduled with our ***************************** We look forward to speaking with you directly to review your feedback in detail and work toward a solution.
These guys are complete scam artist. They are salesmen. Once they get your money theyre going to say it is a lawyer fee and you will never get it back. Then you find out that they cant deliver on none of the promises they reeled you in with. I paid $3000 and all they did was file my taxes and said they negotiated with the *** for me ??????. I called the *** myself and got a cheaper monthly payment. It took no negotiating ?????? Karma is real and may God give you all what you deserve for taking my money knowing **** well I wo... read more
Business response:
Hello LJ,We appreciate you for bringing this to our attention. We are currently having trouble locating your case using the name and email associated with your review. Can you please forward your case information to ************************************** so we can locate your case and properly assist you? We look forward to hearing from you.
They took my money and never helped me. Tried getting my money back and they wanted to close my account, which they did, and I got no money. Back. They did nothing and now I'm still dealing with the same issue. The perception they left me with was not good. I just wanted my money back so I could go somewhere else to get help.
This company scammed me into signing up. In the end, I now owe more than I did before hiring them.Initial screening: They say the call is being recorded, but I don't think it is. They quoted an "unconfirmed, but likely payoff amount of approximately $3000 according to their calculator. Financing "set-up": Once they give you a low quote, they send you to financing. Total cost was about $13000. Since I thought I'd be saving in forgiven back taxes (I had an extremely **********). Mathematically, I was tax debt for loan debt and... read more
Business response:
Hello *****,Thank you for your feedback and for bringing this matter to our attention. Your case is currently under review by our ****************************, as it was previously closed and completed in April 2024 following your conversation with our resolution specialist.Once our team has completed a full review, a representative will contact you to discuss possible next steps to address your feedback and answer any questions you have. We appreciate your patience as we work through this process and remain committed to add... read more
Please be careful on this company as soon as they get money, they don't care anymore.I am not happy with them. They don't do what they tell me they're going to do.
I wouldnt even **** them one star. This company is a fraud. They filed my taxes late without any of my business expenses didn't ask me for any extra information for my business expenses. So I filed a complaint with bbb, and tax rise answered with offering to pay the almost 2000 they caused me in late fees only if I withdrew my complaint. Instead of doing the right thing. I have to now pay to get them amended correctly. More money out of my pocket they caused me. They will also respond to these complaints pretending that they... read more
tax rise scammed me out of money based off misrepresentation of the services they would provide me. they took $366.00 from me then told me that I had to open a $5100 loan at $400 a month in order for them to assist me with my tax problems.
Business response:
Hello ******,Thank you for your review. After locating your case we can see you were able to connect with our representative on 7/30/25 and he was able to assist you with scheduling an appointment with a member of our ***************************** We look forward to connecting with you and discussing your feedback directly.
I was hung up onhe said I was being mean. What a complete softie. I did nothing to this man for him to hang up on me. I wanted to cancel because I read the reviews of people who are working hard just to get by and do things the right way and still get ducked in the bass. This guy is there to collect a check not help people. None of them. He started telling me about a kids place (Disneyland) and how they have bad reviews but people still go. Whoopdiduckingdoo!!! Kept telling me that we have helped ****** people with their tax... read more
Business response:
Hello, and thank you for your feedback.Were truly sorry to hear about your experience and appreciate you bringing it to our attention. We take all concerns seriously and expect every member of our team to communicate respectfully and professionally, even during difficult conversations. Your case has been cancelled as you requested. If there is any part of your cancellation or case status that remains unclear, or if you would like further assistance in addressing this situation, please dont hesitate to reach out to us directl... read more
Frequently asked questions about TaxRise
How is TaxRise rated?
TaxRise has a 4.6 star rating with 13,068 reviews.
When is TaxRise open?
TaxRise is closed now. It will open on Monday at 8:00 a.m.