TaxRise

Christie P 

on BBB

a year ago

This was a horrible experience, they had us thinking that they were going to help us. And then we paid them $500 for them to tell us no they can't help us and we can't have our money back. That's $500 I could of put towards my taxes. But I gave it to these people thinking they were gonna fix everything. I do not recommend these people or this company at all. I would use any other place besides this company. Thief's that's what they are 

Jackie S 

on BBB

a year ago

TaxRise will take your money and not do their services. I asked them to reduce my taxes which was not done. I did have my Taxes increased by $5,000 because of them. Stay away from tax rise. Bad news. I wouldn't give him any stars if that was an option. 

Desiree P 

on BBB

a year ago

I am writing to formally file a complaint against Tax Rise, a company that claims to offer first-class service in tax resolution. Based on my experience, this company has failed to meet even basic standards of customer care and transparency, and I do not believe they should hold an A+ rating with the Better Business Bureau.Nearly two years ago, my wife and I were facing approximately $32,000 in tax debt. I reached out to Tax Rise for help, and during the initial consultation, an agent assured us they could significantly redu... read more

Arthur 

on BBB

a year ago

I paid ******* and ended up having to make payments on the full amount as well as the fees and interest charges. Tax rize didn't save me a ***** but charged me *******. Thanks for nothing. 

Cathleen Z 

on BBB

a year ago

They took 500 dollar deposit to start. Yesterday they told me they need another ****** to continue & talked me into it. I was informed that I have 72hrs to cancel. I called today and spoke to my representative to cancel. She said it would take 3-5 days for billing ***** to call me. That's more than 72hrs. I want my refund back ASAP. 

Jared S 

on BBB

a year ago

I had a phone consultation during which i was pressured to give them payment info, i told them i had contacted several other services and was unsure if id be going with them. I ended up giving them my card info with the assurance that if i did decide to use another service id be given a full refund as long as cancelled within 72 hours. The same day as my consultation with them i put in my cancellation request. It was acknowledged via email but its now a week later and i havent received a refund and no one will even respond t... read more

Victor E 

on BBB

a year ago

I was promised options not received and then I spoke with management which took about 45 minutes to an hour. This was a repeat of the work from the original agent. With the same results and broken promises charged $3900. I feel ripped off for hourly rate. 

Sabra R 

on BBB

a year ago

Where do I start? I opened my case with Tax rise in 2023 with the understanding that they would work out a plan with *** in my very complicated case. Tax Rise did NOTHING in my case. NOTHING changed for the entire two years they claimed to have been working on it. My case manager wasn't attentive in checking in with me or did she answer any of my questions when I made many attempts to get some answers. I was told things would change due to the fact that I was fighting cancer which put me in a financial hardship. I provided v... read more

Thomas V 

on BBB

a year ago

Despite promises to resolve my rather small ($5000+) tax debt, all TaxRise did was obtain a "Case Closed" status in January of this year which was then voided on March 17 by IRS, which issued a Notice to "Seize assets..." in a March 17 letter. I essentially paid TaxRise's $1556 fee for nothing! My experience with their agents was unprofessional, with several missed phone appointments and cancellations, probably due to my small outstanding tax balance. Avoid working with TaxRise is my best advice. *.*******, ********