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TaxRise
- Tax Services
- Irvine, CA
About this business
Location details
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
SCAM!! One of the worst experiences I have ever had. As you can clearly see by other reviews here, they're largely a scam. They took my money, promised a settlement was easily attainable. Ignored me for months, demanded documentation that didn't exist or pertain to my situation, then congratulated me after placing me in a neverending tax trap. I have since hired a REAL tax professional who has spent a huge amount of time on my case to get it settled properly. Learning from my new tax counsel all of the things TaxRise could h... read more
Business response:
Thank you for your feedback. Were sorry to hear youre dissatisfied with your experience, but wed like to clarify that the Currently Not Collectible (CNC) status we obtained for you last May and was based on the financial eligibility we reviewed during your investigation. While it may seem simple, CNC is a valid *** hardship resolution that protects you from enforced collections and does not require monthly payments.As long as you remain compliant, your balance is set to expire at the end of the *** collection window (CSED). ... read more
This place is a joke they take your money they sit there and tell you this money is uncollectible and the *** will forget about your debt in 2034 well I'm still having to pay the *** they took my refund and then I'm having to pay a monthly fee to this financial company what a joke this is complete robbery!! They don't even deserve one star as far as I'm concerned
Business response:
Hello *******,I really appreciate you taking the time to speak with me. I'm happy I was able to break down the details and benefit of the resolution we were able to obtain on your behalf. I hope you have a better understanding for how it works. As we discussed we will connect next week to follow up on our conversation.
I attempted to use the services and had a change of mind. They still charged my account. When I disputed the charge, I was told they would "contact the billing department". My account was still charged. Now there is a hold on my account while I try to go through my bank to dispute the charge
Business response:
Hello *********,Thank you for bringing this to our attention. Our records indicate that when you decided to proceed with our services on 4/9/25, your payment had already begun processing by the time you reached back out to canceljust about an hour later. That said, we understand the situation and are happy to share that we were able to successfully process your refund. If you have any further questions or need additional confirmation, please dont hesitate to reach out. Were here to help.
I started my inquiry into my back taxes in 2024. I took notes and at no time did they ever mention a CNC (Currently Not Collectible) status. When I received my resolution that was the first time I ever heard of it. They said they were able to get it reduced or totally be forgiven of the debt. They also said that my payments plan would not exceed $250 due to my financial situation. Well they without fail contacted me with a payment plan, but I was hardly able to get a response or a word on my tax situation after my payments h... read more
Business response:
Hello ******,Thank you for taking the time to share your feedback. It appears there may have been some misunderstanding regarding the specifics of your resolution, and wed be happy to provide further clarity. Our goal is to ensure you fully understand the outcome of your case, including all the benefits and next steps available to you. Additionally, once we've reviewed everything with you, we can explore the possibility of a re-determination to see if a different resolution may now be available based on your current financia... read more
Very expensive and time consuming. Tried to get my money back and was given the run around
Business response:
Hello ******, and thank you for your feedback,We're sorry to hear that your experience did not meet your expectations. We understand that the process can sometimes feel lengthy and we apologize if there was any confusion or difficulty in getting the information you needed. I see that when you last spoke with our ***************** team in January, you chose to continue with our services. At that time, we adjusted your monthly payments and reassigned your case manager per your request. Since then, our team has been attempting ... read more
This company has been disingenuous from the start, they did not meet the expectations set in the onboarding call and have not protected us from levies despite claiming they would, and that being outlined in terms of service contract. They claim to give you a case manager to follow through and help you through the process yet ours got done with the company and we were not informed or assigned a new one for nearly 2 months. The majority of people who work here have little understand on tax code or recourse and cannot answer qu... read more
this business is a rip off, they are liars they charged me nearly $3,000 n still didnt get a resolution at all, n when i spoke to a employer to explain my situation they laughed at me. thats not including how they blocked me n disrespect me after taking my money
Business response:
Hello *******,Thank you for your review. We want to clarify that you were successfully placed into a hardship resolution on 3/14/23, which was designed to provide relief based on your financial circumstances at that time. We understand you've been in contact with our ***************** team, and we truly appreciate the opportunity to review your experience. Please rest assured that we have not blocked you, and we take your feedback seriously. Our team is committed to treating every client with respect and sensitivity, and no ... read more
His company is running a scam. They said the initial charge was $350. I gave her one card number somehow. They found my savings account number at a credit union and pulled it from that one. I'm not sure how they pulled this off but it's a scam
Business response:
Hello ******,Im glad we had the opportunity to speak with you last week and provide clarity on this matter. As discussed, we only processed the charge for the service you contracted us for, using the payment method that was provided and approved by you at the time of enrollment.If you have any additional questions or need further clarification, please dont hesitate to reach out. Were here to help.
******** :( Please do your researchSCAMMERS :( Please do your research with this company. I have not seen one review that says they have resolved anyone's debt. I came to them with 30k in debt with the ***. Mind you, I was on a payment plan with the *** for $400 a month before contacting them. As most of the 5-star reviews say, this company is great at the start, but that quickly changes when they hook you in. The end result after months of them having my case. I still owe 30k to the *** and they've negotiated a new monthly ... read more
Business response:
Hello ********,We appreciate your feedback. Since the posting of this review we understand you have had the opportunity to speak with our ***************** team and have worked out a satisfactory solution to the situation at hand. We appreciate you taking the time to speak with us and are glad we were able to resolve this matter. If you still have any questions regarding your resolution please feel free to reach out to us at any time!
Frequently asked questions about TaxRise
How is TaxRise rated?
TaxRise has a 4.6 star rating with 13,068 reviews.
When is TaxRise open?
TaxRise is closed now. It will open on Monday at 8:00 a.m.