TaxRise

4.6

Tax Services
Irvine, CA

About this business

Finance Tax Services

Location details

19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 5:00 p.m.
Tue	8:00 a.m. to 5:00 p.m.
Wed	8:00 a.m. to 5:00 p.m.
Thu	8:00 a.m. to 5:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.613,068 reviews

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Marcus S

a year ago

I would give this company 0 stars if I could. They have very convincing sales staff that will say anything to get you to sign up. They are willing to fib income so that you qualify for their financing that the payments are just as much as your tax payments.... that you can't afford. Every time I bring up that I feel scammed they connect me with one of their sales staff that "wouldn't work for a company that scams people". I have tried canceling my services with them multiple times. At which point I am told they will send me ... read more

Business response:

Hello ******. Sorry to hear you no longer wish to continue using our services. I apologize if you were not contacted within the provided time frame. I have escalated your case to our ***************** supervisor who will be reaching out you after reviewing your case in full to determine the best course of action to resolve this matter and address your concerns accordingly. I appreciate your honest feedback.

Donald

a year ago

I could have swore I told the company I get paid every 4th Wednesday of each month but ended up taken the money out the following day which put me in the negative and now I have to scramble to correct the problem I won't recommend this company to no one at at bad customer service ****

Business response:

Hello ****** I see you had the opportunity to speak with our billing department om 9/27/24 to address this issue. Regardless I have opened a ticket with our **************************** to review this matter with you. Please allow them 72 business hours to review your case and reach out to you. We look forward to assisting you!

Ronald L

a year ago

Taxrise made payment arrangement with ***. Nevertheless, anyone can make a payment agreement. I could have saved over 2500 not contacting Taxrise about my problem. They took advantage of me not able to pay back extra money. Do not trust the false claims without contacting IRS.., Im forced to pay both Tax Rise and IRS..

Business response:

Hello ******. I see you already had the opportunity to speak with our **************************** in January in regards to this matter. We check our clients eligibility for everyone one of the fresh start programs offered by the ***. That eligibility is determined by calculating your income and allowable expenses backed up by documents and information provided to us by our clients. I understand you are still not satisfied with the outcome of your case so if you wish to discuss this more you can reach me at *****************... read more

Dr. L.W R

a year ago

******! I really hate I am in agreement with this company as I thought they would be able to assist me with finding a tax resolution. I thought everything was going well until yesterday, September 26, 2024 at 5:03pm when I received a call with a sense of URGENCY for me to complete my *** 433D tax resolution in the amount of $50,000 an installment payments of $681 in addition to the tax rise payments of $383.00 month. The mere purpose of me agreeing to TAX Rise assisting me with my Tax Concerns was to negotiate better terms o... read more

Tee T

a year ago

I would give this company a -10 because they do not do what they say. They lie about what they say they will do and continue to take your money every month. You NEVER speak to your assigned case manager EVER. Totally BAD BUSINESS. Ask to only receive emails they call you again. And you speak to a Different person EVERY time. Would NEVER recommend this company to ANYONE

Business response:

Hello *******. I see you had the opportunity to speak with a member of our **************************** recently. If you still have any question or concerns in regards to your account I am more than happy to assist you. If you'd like I can give you a call in the next 72 business hours or you can reach out to me via email at ************************************** and we can set up a convenient time to discuss.

Michael D

a year ago

I was paying you guys $180 a month it took you a year to tell me you cant help me and that I would get a partial refund I have received nothing I am very unsatisfied With your service and the way Ive been treated for the past year I would like all or some of my money back because you guys did absolutely nothing for me

Business response:

Hello. I would love to assist you with this matter. Unfortunately with the email address tied to this review and without your full name I cannot currently locate your case. Please respond to this comment with your name and case information or you can send those details to my email at *************************************** You can also reach me directly at ************.

Unhappy

a year ago

They are taking to long to settle my tax issue. It has been three years since I filed with them to assist me in my tax liabilities. To date 9/23/24 no resolution. There is always something that needs to be done. Yet I was told that the resolution went to *** several times only to be told that it is still in review. What ever that means. NOT happy.

Business response:

Hello *****. I understand your frustration with how long your case has taken up to this point. I can provide some clarity on your case and why it has taken some time to complete. I will be in contact with you in the next ******************************************** concerns you may have. I look forward to assisting you!

Andre J.

a year ago

It so so the *** sending penalty and they said that won't happen but it's happening

Business response:

Hello *****. I tried to give you a call today to discuss this matter but was unable to reach you. I left you my contact information so please give me call back or you can email me at ************************************** to set up a time to talk. I look forward to addressing this with you.

Khari G

a year ago

Tax rise is not an honest company. You wood be better off seeking assistance directly from a tax professional where youll pay a simple fee for the service from someone you will work directly with instead of having to work through layers of an organization.Taxrise is more concerned with the interest of the *** even though you pay them. Over the two years I worked with taxtise, they spoke of an offer in compromise that wood have reduced my debt to virtually nothing. They did nothing over the majority of that two years and when... read more

Business response:

Hi Khari. I see you had the opportunity to speak to a member of our Management team, *******, and he was able to shed some light on your case, the benefits of the resolution we were able to enroll you in as well as address the concerns you had. You have his contact information so if you have any further questions or concerns you would like to discuss please don't hesitate to reach out to him or you can reach me at ************************************** and I will be sure to assist you in any way I can.