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TaxRise
- Tax Services
- Irvine, CA
About this business
Location details
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It is with deep regret that I share my disappointing experience with Tax Rise. Approximately a year ago, I engaged with a representative from the company, signing up and financing $8,000 for their assistance in reducing a $30,000 debt with the **** The promises made were clear and convincing, suggesting that Tax Rise would provide the necessary support to alleviate my financial burden.However, a year has passed, and I find myself in the same, if not a worse, financial situation. The $30,000 debt with the *** remains unresolv... read more
Business response:
Hello ******* we have received your BBB complaint and your reviews. I have opened a ticket with our **************************** and representative will be in contact with you over the next 72 business hours after they have reviewed your case in full. Be on the look out for their call so they can assist you in resolving this matter.
Total scam. I was assured by 3 different people that my $7000 tax debt would be significantly reduced. After paying a $1700 fee I was ghosted for months then finally got a response saying my claim would probably be denied by the *** due to an *** I had which they knew about before taking my $1700. Completely fraudulent company
Business response:
Hello *****. Thank you for providing your honest feedback on your experience at Taxrise thus far. I hear your frustrations and will be reaching out to you today to discuss this matter and address your concerns. I look forward to speaking with you *****.
I have had nothing but problems with this company. I hired them to resolve a tax issue and have got nothing but a run around after paying them. Taxrise informed me they would be notifying the *** that I was their client. This has been going on since April and still I get nothing but threats from the ***. The whole point of me hiring them was to avoid this. I have talked to multiple people in the organization and apparently one doesn't know what the other one is doing. The whole point of me paying for assistance was so I woul... read more
Business response:
Hello *****. I completely understand your frustration. I have located your case and have opened a ticket for you to speak with our Director of ****************** Please allow him 72 business hours to review your case in full before reaching out to you. During your call he will address your concerns and provide some clarity on your case/resolution. We look forward to assisting you!
Taxrise is a scam. They con you into believing they will help you with your tax issue for a fee of $375 to start, once they get that money they will charge you in excess of $2,200 to continue. If you don't continue to phase 2 they keep your initial fee. Non-refundable. You'd be better off at ******* ****** or some other company. Taxrise is a scam!!!!
Business response:
Hello ******. It looks like you have already been in contact with one of our representative who has looked into this matter. She has tried to call you a few times recently but has been unable to reach you. Please give us a call back so we can help resolve this matter accordingly.
This is the worst money and time spent when all this time Im paying your company I could have been paying the **** Faithfully.!! I paid your company for months to tell me all most a year later that I still owe the same amount to the ****
Business response:
Hello ****. I understand you are not entirely satisfied with the outcome your final resolution. I have opened a ticket with our ***************************** You can expect a call from one of our representative in the next 72 business hours after they have had the opportunity to review your case in full. We look forward to speaking with you ****!
Misleading in their ability to lower amount owed to IRS. Charged $2250 for zero reduction in tax amount. We will still incur penalties and owe more. We were deceived and taken advantage of during our financial crisis.
Business response:
Hello *****. I apologize if you feel deceived in any way and am sorry to see you aren't satisfied with the outcome of your case. I have opened a ticket with our ***************** Director. Please allow us 72 business hours to review your case in full after which our Director will be reaching out to you to discuss this matter.
My wife and I were seeking help with a tax situation so I contacted tax rise since they were recommended by the **** That should have been my first clue. After a long conversation with a *** I reluctantly agreed to pay the $375 up front fee they charge, but thankfully I told them to give me a few days before they took it out. During that time I did a little research and couldn't find more than a couple good reviews. I froze my credit card so that they couldn't take the money out, went through their website cancelation proces... read more
Business response:
Hello *****. I'm sorry to see you decided not to move forward with our services. We are always here to help if you change your mind!
Sorry to say didnt do me any good going with them. I had an agreement with IRS on my own now paid these guys, I will be paying more monthly plus paying tax rise. I should have just keep making payment to IRS and call it a day. Things would have been much easier.
Business response:
Hello********. Sorry to hear you aren't entirely satisfied with the outcome of your case. We always aim to get our clients in the best resolution possible given their financial situation. A representative will be reaching out to you in the next ************************************************************************************ concerns you may have. We appreciate your honest feedback and look forward to speaking with you!
They charged me after I told them I couldn't afford it
Business response:
Hello *********! I apologize for any billing issues you are currently experiencing. Your settlement officer will be reaching out to you in the next 72 business hours to go over your case and he will be able to address your concerns.
Frequently asked questions about TaxRise
How is TaxRise rated?
TaxRise has a 4.6 star rating with 13,068 reviews.
When is TaxRise open?
TaxRise is closed now. It will open on Monday at 8:00 a.m.