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19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was never told I would be financing my payments I made a $500 payment and they claim it was $479 now my bank statement shows I paid $500 then I agreed to $112 a month and they show $98 one month I want to know what is going on then they tell me to contact the finance company which I had no idea about them never was contacted by this company. This has been frustrating trying to get answers
Business response:
Thank you for your review, we're sorry to hear that you've had a negative experience. I forwarded your case to our client success department and they will be reaching out to you shortly with an answers.
We are not satisfied at this time. It been 2 years with no solution and we paid 6500$$.
Business response:
Hi ******, Thank you for your review. We're sorry to hear that you have not been satisfied with our service so far. I submitted your review to our client success team and they will be reaching out to you shortly.
I reported TaxRise to BBB as a SCAM - which, make no mistake- IT IS! After sending me an email calling me a hero for reporting this, the BBB determined that I should register this as a complaint and/or write a review, but not as a SCAM - which it is! TaxRise will downplay the overwhelming number of BBB complaints and bad reviews on here by claiming that they are such a large company and deal with SO many clients that complaints are unavoidable and are eventually resolved. This is just MORE LIES AND DECEPTION!!! Im warning EV... read more
Business response:
Hello *******, thank you for taking the time to provide feedback. We want to make sure your questions and concerns are addressed and will have someone contact you shortly. Thank you and have a great rest of your day.
I have hired the services of Tax Rise to assist me with my tax resolution on 6/21/21. I paid them upfront for $750. In order for them to start and represent me, I took a loan of $15000 from 2 different loan companies with Tax Rise financing. Their financing group was very aggressive and relentless into trying to have me signed up to this loan promising that Tax Rise will help me solve my problems. I did and still paying monthly of $700/month up to . After months of sending them documents and talking with them, today 4/27/22,... read more
Business response:
Hello *****, thank you for taking the time to reach out to us an provide feedback! We want to make sure that any of your questions & concerns are addressed and will have someone be in touch with you shortly. Have a great rest of your day!
Tax rise is a company that you needs to call the Attorney General of ********** to have an investigation into them preying on people who are under stress with the **** I'm a senior citizen who lives on social security and paid this company over ***** to negotiate a solution that fits my income, I filled a form 843 with the *** prior to hiring tax rise , its for a hardship, I received the conclusion for this hardship on February 28th 2022 for the about of ********, 2 weeks later I received a call from ********************* st... read more
Business response:
Hello ****, your feedback is very important to us and want to make sure that any of your questions and concerns are all addressed. Someone will be in touch with you shorty. Have a great day!
I had been contacted by tax-rise which was supposed to help me pay my tax debt for two yrs Ive gotten the runaround every time I call its a different person then Im told they didnt receive documents that they requested then the person I need to talk to is on another call but never returned my call they had me run my credit pay this service ******** and I still dont have my case solved or resolved I feel like I got swindled.
Business response:
Hello *******, thank you for taking the time to provide feedback. We want to make sure your questions and concerns are addressed. We will have someone be in touch with you shortly. have a great rest of your day!
Taxrise is horrible they are money hungry vultures .They ask me to.for a$500 retainer this was in February they give you the run around like they are doing something not doing nothing I started paying my tax **** before I was call by then irs said they had not contacted them march I told then I did not need there service an would like a refund. They gave me a profile to check nothing in it 4 3 months. You call then it's like a car dealer ship pass you on an on to someone ne I have talked to all the lieing crew an all I want ... read more
Business response:
Hello ******, thank you for taking the time to provide feedback. We will make sure someone is in touch with you shortly to address any of your questions or concerns. have a great rest of your day!
I have never been so disappointed in my life. We put trust into this business to have our taxes filed and have our worries lifted off. The first man I talked with gave us hope that all worries have been lifted. Well we had to take a loan out of almost ***** to pay them for services. They received their money and we are paying monthly toward the loan. Ever since we have been getting run around after run around. The ones that were assigned to our case are not the ones we are speaking with. It's constantly something back to bac... read more
Business response:
Hello ****! Thank you for taking the time to reach out to us and provide documentation, we really appreciate it! We take customer satisfaction here seriously and want to make sure all of your questions and concerns are addressed. Looks like we are currently assisting you but please let us know if there is anything more we can do. Thank you and have a great rest of your day!
Hired TaxRise for a settlement with *** to alleviate some of my dept. The so called settlement they negotiated was pitiful. After TaxRise so called help, I am more in debt. They did absolutely nothing that I couldnt do.
Business response:
Hello *******! We here at Tax Rise take client satisfaction seriously, and want to make sure all your questions and concerns are addressed. We are taking the appropriate steps to make sure that we address those. We will be in touch shortly. Have a great rest of your day!
TaxRise has a 4.6 star rating with 12,773 reviews.
TaxRise is closed now. It will open tomorrow at 8:00 a.m.