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TaxRise
- Tax Services
- Irvine, CA
About this business
Location details
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Its unfortunate to say this but they were fast to collect all my money up front then they go dormant no calls no updates absolutely nothing its been approximately 5 months of them takin on my tax issues I supply them with all documents theyve ask my judgement still there and I wast told they would work on that immediately and to this day nothing absolutely nothing but taken my money $3,000 please find a true tax help company stay away from this company tax Rise inc
Taxrise guaranteed that they would stop the *** from collecting a lump sum payment that was due right away and they would neg with them to lower my debt-they ask me for $375.00 and because I was in dire need I paid it, -I called the *** to confirm if they got in touch with them to stop the lump sum due date and they had not-I contacted Taxrise and they ask me for $2300.00 more-I informed them that they hadn't done anything-I requested a refund of the $375.00 that I spend and I still haven't heard anything from anyone-Taxrise... read more
Business response:
Hello ****** - thank you for sharing your experience. I am sorry to hear that there was miscommunication regarding our services and what our process is. I have a member of our team reviewing your case and cancellation request and they will be reaching out within 72 business hours to review further.
They are a shame. Im paying them to represent me and the money Ive given them I couldve give to the *** all this time. They did not help me. They made agreement on my behalf to pay my tax bill and didnt geven tell me before agreeing to the amount and the total bill did not change at all. No fees were removed nor was the amount lowered which is something I couldve done myself. Im ****** off?? I will never recommend them to anyone I dont care how sorry they are. I havent seen any reviews of people who didnt get a better resolu... read more
Business response:
Hello Shanessa. I appreciate the detail on your review. I do see that a member of our ***************** team made an attempt to reach out to you today per your request but they were unable to reach you. We would like to review your case with you further and will make an additional attempt to reach out within 72 business hours.
Not happy with **** place they say the going do cleat your irs but I get letter I'm mail after I owe money null s*** a d now trying call and always say that person busy she call.u back.they nebrr do I want my money back
Business response:
Hello ***** - I do see that we completed your resolution and spoke to you about all details on May 2nd. I am sorry to hear that you have had a hard time getting in contact with us. I will have a member of our team reach back out to you within the next 48 business hours to review your case and clarify anything you need.
This is LONG but honest:This company took advantage of my husband and I, in extremely desperate circumstances beginning in August 2023, to current. They misrepresented their abilities to aid our situation with both our state and federal tax debt. TaxRise used our urgent need for a fast resolution, to make sure we felt that the only way forward was to take out a loan for nearly $9,000.00, to cover their services. NO ACTUAL work product was EVER delivered after multiple requests (and this was required of us by companies and ag... read more
stay far far away this company did not do any thing for me
I was lied to in short story, then they would not drop the case when united said they would (the insane fee). They put in place a loan agreement I already had in place for more money. Took so long now its costing more, all this after I begged them, I lost my job, got ill, have medical records, the three reps were very rude, this is just the beginning. Who can I speak to about a class action law suite? I know Im not the first.
Business response:
Hello ********************** - we appreciate you reaching out. We made an attempt to reach out to you today so we could discuss your concerns but were unable to reach you. We will be trying again tomorrow.
I would like to retract my GOOD review about Tax Rise. They are the Worst tax resolution firm. I would not do business with them. They just take your money and do nothing. They actually made it worse.
After calling this company numerous times by phone,emails and text messages during a time span I was given to cancel with their service I received only replies back with a case number that someone would be calling me back. It never happened.
Business response:
Hello ******** - I apologize for the difficulty you have had with getting a member of our team on the phone. I have located your account and am escalating it to our team to have someone reach back out to you regarding your request. Thank you for giving us the opportunity to resolve your concern.
Frequently asked questions about TaxRise
How is TaxRise rated?
TaxRise has a 4.6 star rating with 13,068 reviews.
When is TaxRise open?
TaxRise is closed now. It will open on Monday at 8:00 a.m.