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TaxRise
- Tax Services
- Irvine, CA
About this business
Location details
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was the was not a good experience, even though I was filled with a lot of hope that my situation would be resolved in a manner that would be both affordable, stress-free, and quick. My initial conversation included all the words a customer needs to hear for the purpose of being lured in. It took almost a year to be resolved and when I received my resolution from Tax Rise, I learned that they basically did nothing for me. I still owed the same amount, my monthly payment was not something I could afford. I ended up having... read more
Business response:
Hello ******. I am sorry to hear that you did not get your desired outcome. We will review your interactions to ensure proper steps are taken to address any level wrong information or threatening remarks, as that goes against what we stand for.
I would give ZERO stars if I could. I called them and was considering them to assist in resolving my IRS tax issue. They refused to give me a fee and said I would need to pay a deposit to get started but would not give me a set amount or even an estimated amount. Since I only owed 5K, I decided i would settle with them myself which I did. Unfortunately, they continue to call me several times a day. I have blocked ********************************************************* from but they just keep coming. I have called them back... read more
Business response:
Hello *****. I am sorry to hear about the difficulty you have had with receiving communication after expressing your disinterest. Your experience is not what we hope for and we have a process in place to avoid this from happening. We will be following up with you via the email address on this review to confirm your contact information so that we can ensure it is accurately removed from our system.
Weve attempted to work with numerous s-called Tax Resolution ********************************** was they only one to actually help us.
I should've known better... after taking my "initial payment " of $400, they ghosted me. I have left 6 text/voice mails, 2 of those canceling my case and I still haven't heard a word. I have now decided to go with another firm, the one that called me immediately after I submitted my phone number. After giving them my bank account number (that they demanded) - (never again), I had to close that account number and open a new one.When you see ********************** - KEEP ON SCROLLING!
Business response:
Hello *****, I am sorry to hear that you had a negative experience when it came to the communication from our team. I have opened a ticket with our **************************** so they can follow up with you to discuss further. We will also review your case in detail to identify what lead to a disruption in contact, as our goal is to always be responsive and transparent with all of our clients.
Do not trust them. Its a SCAM. I talked with tax rose and was told they could help with my IRS debt. They said it would be $375 dollars to do so and take several weeks. The following day I got a call from them demanding 3k . I refused . They became increasingly threatening/ aggressive and hostile. Several different managers got on the phone and began to harass me . I was told they could get into my bank account without my permission. I ended the call and am now getting no stop calls / messages/ voicemails ect . They are a SC... read more
Business response:
Hello ****. I am sorry to hear about your experience and am looking further into your case. We want to make sure that all clients are satisfied, even if they do not choose to move froward with our services. I have escalated your case to our ***************** team so they can make sure the calls are reviewed and any coaching or disciplinary actions are taken for any team member who requires it. I will be creating a ***************** ticket for a member of the team to follow up with you within 48 business hours to ensure that ... read more
After hearing about Tax Rise service offering and I repeatedly declined, I received a direct call the very next day from another lender who mentioned my address and other personal information were shared to them by a company they work with. I did not sign or authorize any solicitation go either Tax Rise or Patriot 1.I feel violated knowing other personal information, outside of the authentication layer is tossed around between services without my authorization or knowledge.I am looking to file criminal charges for unauthoriz... read more
Complete Scam! The positive reviews were most likely written before ANY resolution for a tax issue was resolved. These scammers took 500 dollars from me AFTER saying they could help then told me to just keep doing what I was doing! What?! Now Im out 500 and no better off for it.
Awful. Misleading and lies. Start it corresponding with Analyst and resolution officer *** march 2023. They call me today **** with a redetermined resolution of denial. I was told that I would pay lest or nothing. The resolution offered is twice the amount I started with not including 150 plus **** they charge to do none of what was promised. Lower balance or a balance at all. I got neither.
I hired this company approximately 3 years ago to get tax debt relief and I ended up paying $5k to end up with a **** $18k tax lien against me. Wow...true, I do not have them calling any longer and I am not paying any $$, however, I am having issues with getting a house.
Frequently asked questions about TaxRise
How is TaxRise rated?
TaxRise has a 4.6 star rating with 13,068 reviews.
When is TaxRise open?
TaxRise is closed now. It will open on Monday at 8:00 a.m.