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Texas Nissan Service

3.5

About this business

Experience certified Nissan service at Texas Nissan in Grapevine, TX, proudly serving Grapevine, Southlake, Colleyville, and Euless. Our award-winning service center is staffed by certified technicians who provide expert care for your vehicle. From routine maintenance like oil changes and tire rotations to brake repairs and more complex diagnostics, every service is performed with precision using genuine Nissan OEM parts. At Texas Nissan, we’re committed to keeping your vehicle running at its best. Schedule your certified Ni... read more

Location details

1401 W State Hwy 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
3.5608 reviews
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Jana C.'s profile image
Jana C. 
rating
4 years ago

The managing partner (owner) Johnny Cantrell was very very rude and condescending to me on the open sales floor as well with his staff surrounding him. I have never been treated like this by Nissan in my life. I have been leasing cars from Nissan for over 23 years. I started the conversation telling him I have been doing business with Nissan for a long time and have never been told one thing and not given it. I told him I have been in finance for years and do not understand why I was told I had maintenance plus plan and b... read more

Kevin C.'s profile image
Kevin C. 
rating
4 years ago

Before I start my story. Everytime I've tried to buy a used car from this place its always the same dance. Only positive I've ever had here is the service department and new car lot. Stay away from the used side unless you plan to over pay. Use Cargurus.com, kbb.com and Edmunds.com to see what the car is actually worth. Went down earlier in the week to test drive a G37 which I already knew was over priced, but wanted to narrow down which to buy (370z, G37, G37X, or an imported Skyline GTS25T). After the test drive i went ho... read more

Kristin M.'s profile image
Kristin M. 
rating
4 years ago

Terrible service. Dishonest financial and sales team. Adamantly rude in every way. Don't take your business here. Stay away. This is not the first review to denote dishonesty in their dealings. Go somewhere else unless you want to have a 2 week fight over whether or not you owe more money. 

Jacob C.'s profile image
Jacob C. 
rating
4 years ago

this dealership does not properly certify thier used cars. they take in cars with accidents and do not discuses any problems. My wife purchased a certified used car and a week later a sensor went off when she contacted then they said it is not there problem since it was damaged even though they certified the vehicle. what a bunch of assholes dont ever buy a used car from them 

Andrew H.'s profile image
Andrew H. 
rating
4 years ago

Came in to Texas Nissan of Grapevine to buy a Maxima. Everything the car salesman did was excellent. When I went in to do financing the gentleman that did the financing for me, asked if I was interested in an extended warranty and i was interested in extending my warranty to 100k. He also asked if I was interested in a maintenance plan which I was on the fence about and the gentleman could see that. Next, he stated that if I purchase the maintenance plan all I would be responsible for would be tires, he even went as far as s... read more

Billy B.'s profile image
Billy B. 
rating
4 years ago

DO NOT GO HERE. They will lie to you, and take your money. These place is a ghost town. Only went here because it was closest to my house. Didn't check the reviews first. Ppl are con-artists. They desperately need business and will do and say anything to get you to pay. Charged me a diagnostic fee but never spoke about it before. Some dude typed some stuff on an iPad, didn't speak, then had me sign it. Showed me nothing, went over nothing, and then Surprise!! A diagnostic fee on something that was Nissans fault to begin with... read more

Nate T.'s profile image
Nate T. 
rating
4 years ago

They mistreated my wife, lied to her, and didn't even do what they promised. I personally reached out to multiple people including the GM...they will not even respond back. I have begged to the cell phone of a manager to call me...nothing. 15 contacts to get help the GM know of the sales guys unethical practices toward my wife. I have left voice-mails, texts, emails...no response. Beware allowing your wife to be taken care of by the people that try to sell vehicles out from under normal people even after they have a de... read more

Jennifer H.'s profile image
Jennifer H. 
rating
4 years ago

This dealership is a scam. Literally shady people working here. They added on a warranty that I never asked for or would be told I was receiving. They never even gave me the paperwork on said warranty I bought (which again they just put it on there without telling me) the car was listed sticker for 14k they took out 25k through a loan in my name when they said they would take it out for $15,200 (by the time tax title and license was factored in) with that being said I also put 5k down in cash so they basically just pocket my... read more

Leandro G.'s profile image
Leandro G. 
rating
4 years ago

Nissan Texas Grapevine , Bought a car in this Dealer about 4 months ago . The first embarrassing situation passed when Financial Manager Alvin Baker, who extremely Rude called me into his office without say a good afternoon. He started talking about values and I said I would not do the financing in the Dealer since my Bank would give me a lower interest than the dealer because I'm employee. The Manager Alvin Baker after I refuse the Financial and Insurance, he raised disappointed and "Snorting" handed me the papers to sig... read more

Frequently asked questions about Texas Nissan Service

How is Texas Nissan Service rated?

Texas Nissan Service has a 3.5 star rating with 608 reviews. 

When is Texas Nissan Service open?

Texas Nissan Service is closed now. It will open tomorrow at 7:00 a.m.