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Texas Nissan Service
- Auto Repair
- Grapevine, TX
About this business
Experience certified Nissan service at Texas Nissan in Grapevine, TX, proudly serving Grapevine, Southlake, Colleyville, and Euless. Our award-winning service center is staffed by certified technicians who provide expert care for your vehicle. From routine maintenance like oil changes and tire rotations to brake repairs and more complex diagnostics, every service is performed with precision using genuine Nissan OEM parts. At Texas Nissan, we’re committed to keeping your vehicle running at its best. Schedule your certified Ni... read more
Location details
1401 W State Hwy 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I will be the first to tell you I was that guy that told everyone not to go back to the dealership for maintenance. Now I am that guy that will tell everyone don't take your vehicle back to anyone but the dealership for maintenance. My experience with Texas Nissan of Grapevine has been nothing but exceptional, from maintenance to purchasing. This review is to the maintenance guys and in particular Bret Palmer. There are no words to describe Bret's professionalism and attention to detail, and the most important aspect that I ... read more
Service department is horrible!!!! Please don't take your vehicle there if you want to get service. I was there 2 hours this morning, with an appointment, and my car never left the parking lot. I asked a service advisor when, and if, my car was going to be looked at and she told me it was "on the board". Now this was for a minor fix with the infotainment system. Bluetooth not working. 2024 Rogue. But she informed me it had to be looked at by a "master mechanic" that normally does engine rebuild and major engine work but t... read more
I did some service on my Nissan car and took to this dealership. The service guy recommended wheel alignment and I agree. 3 months their wheel alignment cost 6 tires because off faulty alignment. They just take your money and you don't know if they service your car or didn't nothing it. Don't service your car here at all, I saw fight's in this dealership between people and service rep over their bill
Smell, Rattle, and Roll! My car LOOKS beautiful. Well, it is lipstick on a pig! I bought this car brand new from Texas Nissan (Grapevine) and have had the worst new car buying experience. Since the very first month, it has had problems which the dealership repair shop refuses to fix. Every time I bring it in, they say they either can't hear, see, smell, or replicate the issue. Even when a manager heard the rattle of the engine and suggested it was potentially the engine block, the mechanic returned the car to me saying they... read more
UPDATE: They left a standard response. Ignore it. They don't care about you. Avoid this dealership at all costs. This dealership is a classic bait and switch on the sticker prices and is completely unethical. I WISH I READ THE NEGATIVE REVIEWS FIRST, THEY ARE ALL ACCURATE. And I'm sure there will be a response of contact us we will take care of your concerns which is a lie so ignore the response if they make one to my report: What you see on the sticker is NOT what they are selling their cars for. Also, I was told that I... read more
I purchased an 11-year-old Nissan from a private seller for my teenager and had Texas Nissan Service do a complimentary multi-point inspection. They gave an estimate of thousands of dollars. Brought it to another local Nissan dealership for inspection and was told it would need new tires eventually. I've also brought it to an auto supply store and brakes shop for diagnostics and all was good so I would never have a young driver come here for service again nor would I recommend it.
Buyer beware! Get EVERYTHING in writing. The sales team is enabled to make verbal promises, but management will not back it up if you don't have it in writing. I purchased a vehicle from this dealership over the phone in late November 2024 and had it delivered. The vehicle was issued a temp tag that would expire in just one week. Some additional issues with the vehicle were also identified upon delivery and the dealership was contacted on the first business day after receipt. The sales person (John Garcia) was very accommod... read more
It's been a year now, with calls almost every month since then, asking on when I can expect to have my trunk latch ordered and installed by them, which we had made an agreement on paper called the famous "We Owe" with when I bought my car. The first few months there was "No, we haven't ordered it", or "No, we didn't know about it". After the first few months, I have been met with no one picking up, or if I did get someone to pick up, I was sent to a manager's phone who never picks up. NOW, I have got two year maintenance on... read more
believe the reviews this location sucks. very unprofessional with unclear communication and did not carry through on promises of terms. spoke with 3 different salesman including a manager who was very nonchalant and didn't seem to care at all. take your business elsewhere this place is not worth it.
Frequently asked questions about Texas Nissan Service
How is Texas Nissan Service rated?
Texas Nissan Service has a 3.5 star rating with 608 reviews.
When is Texas Nissan Service open?
Texas Nissan Service is closed now. It will open on Monday at 7:00 a.m.