This profile has been claimed by the business owner or representative.
The Catalina Hotel & Beach Club
- Hotels
- Miami Beach, FL
About this business
Location details
1732 Collins Ave, Miami Beach, FL, 33139, United States
Get directions
Poor No trash can in the room, no hairdryer, no extra towels. Entrence to the room through a restaurant. Great location, nice rooms.
Business response:
Hello Veronika. We're glad you liked our amazing location and comfortable accommodations. Please let the staff know when anything is unsatisfactory, so we can address it to improve your experience. We hope to host you again to surpass your expectations. TM, Guest Relations
Shityy The cockroaches, the messy room to beging with.
Bad Todo un pésimo lugar ni Javon ni toallas en el cuarto
Gross! Did not stay at property due to bugs in room. On our lamp(next to our beds), side table, and then on the bed!!!! So gross!!!! We automatically left to a nicer hotel across the street. I can’t mess with bugs on the bed. Still waiting for a refund but do yourself a favor and stay anywhere else. Location is great!
Fair Nos han dado una habitación con un olor a humedad que no se podía respirar, al tercer día nos cambiaron de habitación, wifi funciona más o menos bien solo en la recepción, la limpieza se hace recién el tercer día de estancia, nunca visto.. La ubicación es excelente.
It was very unwelcoming from the first day I arrived staff does not speak English very well and acted very irritated tow I did not like no one barely spoke English I did not like how it says $100 one time deposit and when u get there it is $100 per night you stay. I did not like I had to clean my own room the whole time. I did not like staff hospitality most very rude. The energy made my stay a little rough because I did not feel welcome. I liked that it was close to the beach and most food spots and shopping centers
Horrible We had water linking waterbug, cockroaches, nails on the floor the room Wasn’t clean they transfer us to a different room The whole time the key wasn’t working and still had water Link The location only
Good food but overly priced.. but loved the atmosphere There was no air in my room at all the first night and the pool look like it hadn’t been clean for a long time. And if I have to sit and wait until my room is ready ok but have a clean pool and beds to sit on for the money that I had to pay That it was close to everything
Regular Conexión wifi mala , recepcionista de la noche pésimo… un pitido que aturdía de un aparato sensor dentro de la habitación…poca agua salía de la ducha… El lugar donde está ubicado
Business response:
Hello Sandra, thank you for your feedback. While we are glad to know that you liked our central location, we are disappointed your overall stay did not meet your expectations. We hope you will give us another opportunity to welcome you back and prove that we can serve you better. TM, Guest Relations
Frequently asked questions about The Catalina Hotel & Beach Club
How is The Catalina Hotel & Beach Club rated?
The Catalina Hotel & Beach Club has a 3.7 star rating with 7,320 reviews.
When is The Catalina Hotel & Beach Club open?
The Catalina Hotel & Beach Club is open now. It is open 24/7.