This profile has been claimed by the business owner or representative.
The Fountain Room
- Restaurants
- Indianapolis, IN
About this business
Location details
830 Massachusetts Ave, Suite 1480, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 10:00 p.m. | |
| Tue | 4:00 p.m. to 10:00 p.m. | |
| Wed | 4:00 p.m. to 10:00 p.m. | |
| Thu | 4:00 p.m. to 10:00 p.m. | |
| Fri | 4:00 p.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
They sat us (a party of six )right inside the door. Waitress was snarky. Food was sub par with incredibly small portions for sides and appetizers for the price. My son’s strip steak was overdone.My prime rib was overly fatty and drowning in gravy. Had to hunt our server down to get the bill. Will not return.
Business response:
We are concerned to hear about your experience. We apologize for the subpar food and service you received. Please contact us at (463) 238-3800 so we can make things right.
Gnats flying everywhere. Spent more time trying to get them away than eating the food. Food was delicious and great service from JJ our waiter
Business response:
Thank you for sharing your concerns about the gnats. We will address this issue promptly to ensure a better dining experience for all our customers. We're happy to hear that you enjoyed the food and service provided by JJ. Can you please shoot me an email at blake@clancyshospitality.com - I would like to address this issue, Blake Fogelsong, Owner
The restaurant was dirty. We sat in a booth in the bar area, food crumbs all over table and seat. Food was ok, but definitely not worth the cost. Nice atmosphere, just very poor execution.
Business response:
We are disappointed to hear about your experience at The Fountain Room. We strive to provide a clean and enjoyable atmosphere for all of our guests. Your feedback is important to us and we will address the issues you mentioned. Thank you for bringing this to our attention.
Quality not like it was. Steaks I had when they first open were the best I’ve had in town. NY Strip this time was ok. Brussel sprouts were swimming in balsamic. Tuna tartar was chewy
Business response:
We apologize that your recent experience did not meet your expectations. We appreciate your feedback and will work to improve the quality of our dishes. Thank you for bringing this to our attention.
We had made reservations and after getting there were offered the worst table possible. I told them that we could wait for a better table but they said none would be available in next 2 hours. Then the host offered us the second worst table which we accepted because I really did not want to spoil our evening because of their behavior. As we sat and ate two really good tables next to us became available in 15 mins after we sat down. The food was good and the best part of our experience was the server. He was very polite and e... read more
Business response:
We apologize for the issues you experienced with seating. We strive to provide the best dining experience for all of our customers and will address this issue with our host team. Thank you for your feedback, and we hope to see you back.
Out of the four of us— big miss on the cocktails. We even tried ordering something else after our first round but they were not good. Food was ok, but nothing extraordinary for the price. Relish tray was delicious. Lemon chicken was a little dry, but sides were good. Two members of our party got the steaks— 8OZ AUSTRAILIAN WAGYU CENTER CUT FILET MIGNON. Very disappointed. Staff was friendly, but don’t think we will be back.
Business response:
We apologize for the disappointing experience you had at The Fountain Room. We appreciate your feedback and will address the issues with our cocktails and steaks with our team. Thank you for bringing this to our attention.
Despite having a reservation, we still waited over 45 minutes for a table. We were paying a babysitter to go out on a date night so it’s upsetting to waste it in a waiting area. Also, when we asked about the table status, the hostess was SO RUDE and said, “I *literally* have no idea,” and looked away. She appeared super annoyed that we would even ask. Waited another 25 minutes after that still, no updates from them at all. Horrible experience from the front desk. I will *literally* never be back.
Business response:
We apologize for the long wait and the rude behavior you experienced at our establishment. We take your feedback seriously and will address this issue with our staff. Please contact us at (463) 238-3800 so we can make it right.
Food was served cold; management wasn't apologetic
Business response:
We apologize for the inconvenience you experienced with our food. We strive to serve our dishes hot and we apologize for falling short of your expectations. We appreciate your feedback and will work on improving our service. Please feel free to reach out to us at (463) 238-3800 if you have any further concerns.
What a cool and gorgeous place. The bar is boring. Sit in the dining room. Great service! Food...that's another story. Bland...Unseasoned. Just blah! Filet with Bleu Cheese crust still lacked flavor and was a bit tough. Potato casserole was bland. everything needed salt. Ceviche was pretty good. Definitely go here and maybe I just had a bad day of food. ASK FOR SALT!
Business response:
We appreciate your feedback, CarmelFoodie. We're sorry to hear that your dining experience at The Fountain Room was not up to your expectations. We apologize for the lack of flavor and seasoning in your food. We will take your comments into consideration and work on improving our dishes. Thank you for bringing this to our attention. If you have any further concerns, please feel free to reach out to us at (463) 238-3800.
Frequently asked questions about The Fountain Room
How is The Fountain Room rated?
The Fountain Room has a 4.5 star rating with 3,981 reviews.
When is The Fountain Room open?
The Fountain Room is closed now. It will open at 4:00 p.m.