This profile has been claimed by the business owner or representative.
The Fountain Room
- Restaurants
- Indianapolis, IN
About this business
Location details
830 Massachusetts Ave, Suite 1480, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 10:00 p.m. | |
| Tue | 4:00 p.m. to 10:00 p.m. | |
| Wed | 4:00 p.m. to 10:00 p.m. | |
| Thu | 4:00 p.m. to 10:00 p.m. | |
| Fri | 4:00 p.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Best part of the night was drinks. Server was very friendly and the restaurant decor and atmosphere was very unique and enjoyable. The food was incredibly average though and for such a high price point expected much more.
Business response:
We're happy to hear you enjoyed the drinks and atmosphere. We regret to learn the food did not meet your expectations. Please feel free to reach out to us at (463) 238-3800 to discuss your experience further.
This place is way overrated for the price point. The service was terrible and the food was average and overpriced. They charge a $1 upcharge for craft ice in a $17 cocktail. The potatoes tasted like boxed instant potatoes. Not a single steak out of 4 was cooked at the correct temperature and I’ve had a better grasshopper pie at Kroger. Skip this place and go to Tony’s, Hyde Park, or St Elmo’s for real food and much better service.
Business response:
Apologies for any inconvenience you experienced during your visit. We appreciate your feedback and will address the issues mentioned. Thank you for bringing this to our attention. Can you please email me at blake@clancyshospitality.com. Would love for you to give us another shot on me. Blake, Owner
I have been highly anticipating going here for some time. We went for the prime rib which was average at best. We ordered the potato casserole, the wedge salad, and brussel sprouts. These items along with two cocktails and one glass of wine tallied up to $200. Nothing we had was exceptional. For the money there are so many better options in the city.
Business response:
We apologize for falling short of your expectations. We appreciate your feedback, and if you could share more detail as to how we can improve, please feel free to reach out to us at (463)238-3800.
Steaks arrived cold to lukewarm & truly had no flavor. The wild mushrooms were a joke & also flavorless. The butter on the steaks did not even melt because they were so cold. Twice, my wife’s steak came out cooked wrong. Should have been medium, came out well done. 2nd steak came out basically raw, as if they we’re trying to be funny but at $68 a steak.. not funny. Mac n cheese was bone dry & luke warm. Potatoes were cold. Drinks were unimpressive. Luckily the server Kayleigh was amazing & got one steak removed & the 2 sides... read more
Business response:
Please accept our apologies for the disappointing experience you had at The Fountain Room. We appreciate your feedback and will address the issues mentioned. Thank you for sharing your concerns. Can you please email me at blake@clancyshospitalitycom - I want to address these concerns in your review, thanks, Blake, Owner
Steaks arrived cold to lukewarm & truly had no flavor. The wild mushrooms were a joke & also flavorless. The butter on the steaks did not even melt because they were so cold. Twice, my wife’s steak came out cooked wrong. Should have been medium, came out well done. 2nd steak came out basically raw, as if they we’re trying to be funny but at $68 a steak.. not funny. Mac n cheese was bone dry & luke warm. Potatoes were cold. Drinks were unimpressive. Luckily the server Kayleigh was amazing & got one steak removed & the 2 sides... read more
Business response:
Please accept our apologies for the disappointing experience you had at The Fountain Room. We appreciate your feedback and will address the issues mentioned. Thank you for sharing your concerns. Can you please email me at blake@clancyshospitality.com - I want to address these concerns in your review, thanks, Blake, Owner
We were excited to share dinner with out-of-town guests at the Fountain Room, but a poorly trained staff made for a horrible experience. It began innocently enough, ordering two shrimp appetizers. They came served on the same plate, fine, except there was a single serving of the cocktail sauce. The waiter could not be flagged down and never returned to check on us. This should have been a hint he was new. When he did return for our dinner order, my guest informed him she suffered from celiac disease and was Gluten and dairy ... read more
Business response:
Apologies for any inconvenience caused during your visit. We appreciate your feedback and will address the issues mentioned. Thank you for letting us know. Can you please email me at blake@clancyshospitlality.com - I want to address the issues in your review. Thanks, Blake, Owner
Poor service! Food was cold! Not worth the prices! CO2 issues so no draft beer.
Business response:
We apologize for the issues you experienced and appreciate your feedback. We are addressing the issues with the CO2 system to ensure availability of our product and will discuss the other issues with the team and make necessary improvements. Please feel free to reach out to us at (463) 238-3800.
Sea bass was overcooked and chewy. Almost inedible. Went for my wife's birthday. They gave her a card signed by staff upon arrival, but then nothing. Not even a token dessert with a candle, or something similar. Poor form. Very thoughtless. Only positive was wait staff was excellent
Business response:
We apologize for the overcooked sea bass and lack of birthday celebration for your wife, and will address these issues with our team. We would like an opportunity to make this right for you and your wife. Please contact us at (463) 238-3800.
Ordered a medium steak. It was undercooked and cold.
Business response:
We are disappointed to hear about your experience with the undercooked and cold steak. Please contact us at (463) 238-3800 so we can make it right.
Frequently asked questions about The Fountain Room
How is The Fountain Room rated?
The Fountain Room has a 4.5 star rating with 3,981 reviews.
When is The Fountain Room open?
The Fountain Room is closed now. It will open at 4:00 p.m.