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The Fountain Room
- Restaurants
- Indianapolis, IN
About this business
Location details
830 Massachusetts Ave, Suite 1480, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 10:00 p.m. | |
| Tue | 4:00 p.m. to 10:00 p.m. | |
| Wed | 4:00 p.m. to 10:00 p.m. | |
| Thu | 4:00 p.m. to 10:00 p.m. | |
| Fri | 4:00 p.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
This is our second time coming to fountain room. On our first visit we asked our server from some recommendations and he said outside of the steaks they're seafood is the best he'd had since moving from California. So we ordered a seafood pasta; I'm talking all the fixing - scallops, shrimp, lobster - reminded me of Barcelona. On our visit last night, we told our same server how excited we were for the seafood pasta; however, he informed us he could NOT serve it to us. We asked if they no longer had the ingredients, and much... read more
Business response:
Greetings, Thank you for bringing your experience at The Fountain Room to our attention. We sincerely apologize for the disappointment and frustration you encountered during your visit. We aim to provide excellent service and it appears we fell short in this instance. Please accept our apologies once again, and we hope for the opportunity to make it up to you in the future. Best regards, The Fountain Room Management
We rarely leave negative ratings, but I promise you there are at least 10 restaurants in downtown Indy that have better food and ambiance at this price point. Kitchen slow on a Sunday night. 2 prime rib dinners ordered medium…..one came medium well and the other medium rare. Wedge salad worse than at home. All capped off with a 25 minute wait for Apple cobbler that was actually fried apples without the bread. Look for better
Business response:
Thank you for providing your feedback and letting us know about this issue, Docfree. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with me at Blake@clancyshospitality.com and I would like to address the issues on your visit. Cheers, Blake Fogelsong, Owner
The music is so loud you can’t even hear the people around you. The steaks are so salty you may need to call a cardiologist right after the meal. While the space is gorgeous, the food was awful. Would rather go to st. Elmos. Not worth it.
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with me at blake@clancyshospitality.com - would like to address the issues on your visit. Cheers, Blake Fogelsong, Owner
We rarely leave negative ratings, but I promise you there are at least 10 restaurants in downtown Indy that have better food and ambiance at this price point. Kitchen slow on a Sunday night. 2 prime rib dinners ordered medium…..one came medium well and the other medium rare. Wedge salad worse than at home. All capped off with a 25 minute wait for Apple cobbler that was actually fried apples without the bread. Look for better
Business response:
Greetings Condir, Thank you for taking the time to share your feedback about your recent experience at The Fountain Room. We truly value the opinions of our customers, regardless of whether they are positive or negative. We are sincerely sorry to hear that your visit did not meet your expectations. We understand that the slow service and inconsistencies with the preparation of your prime rib dinners were frustrating. Additionally, we apologize for the disappointment you felt with the Wedge salad and the Apple cobbler. Our ... read more
The music is so loud you can’t even hear the people around you. The steaks are so salty you may need to call a cardiologist right after the meal. While the space is gorgeous, the food was awful. Would rather go to st. Elmos. Not worth it.
Business response:
Hello OpenTable, Thank you for taking the time to provide feedback on your recent experience at The Fountain Room. We truly value input from our customers. We apologize for any inconvenience caused by the loud music during your visit. It is important to us that our guests can enjoy their meals and have conversations comfortably. We will address this issue with our team to ensure it does not happen again in the future. Regarding the steaks, it is disappointing to hear that they were salty and did not meet your expectatio... read more
Interesting upscale place, in a hip location, with overpriced drinks and underwhelming food. Husband’s Steak was prepared right, so that was good, and the only dish worth the price. Pasta was meh. Appetizers just okay. Not great. Service was prompt and friendly and the people working there are the saving grace of this place. I would consider going back but it’s not on top of my list for downtown. We made reservations well in advance and got a crappy high top table in the most high traffic area between the bar and host stand ... read more
Business response:
Greetings BarbaraG, Thank you for taking the time to review The Fountain Room. We're sorry to hear that your experience with us fell short of your expectations. We are happy to hear that your husband's steak was prepared right and that you found our service prompt and friendly. However, we are disappointed to hear that the rest of your dining experience did not meet your expectations, and that your table placement was unsatisfactory. We would like the opportunity to address your concerns and improve your experience with ... read more
Steak tartare was a grey color and the egg yolk was crusty as if it had been sitting out for a while. Had no flavour. Prime Rib no flavour and over cooked. Way over priced for the quality of food.
Business response:
Greetings OpenTable, thank you for providing us with your feedback. We apologize for the unsatisfactory experience you had at The Fountain Room. We take our food quality very seriously and would like to investigate this further. Could you please contact us at blake@clancyshospitality.com so we can address your concerns directly? Thank you for bringing this to our attention. Blake Fogelsong, Owner
A really nice setting diminished by the mediocre, at best (poor), food. We've visited the Fountain Room for dinner and lunch over the last 3 weeks and both times the food was generally terrible (we won't be back). Again, great location and the interior setting is very pleasant but the food was borderline inedible. We would recommend avoiding the Fountain Room.
Business response:
Greetings GlennR, Thank you for taking the time to leave feedback about your experiences at The Fountain Room. We're disappointed to hear that our food didn't meet your expectations during your visits and we apologize for any inconvenience this may have caused. We would appreciate the opportunity to learn more about your specific concerns, so please feel free to reach out to me at Blake@clancyshospitality.com. Thank you for your valuable feedback and we hope to have the chance to improve your experience in the future. Best... read more
My wife and I went out for our anniv and thought we would try this out. The food was ok- my wife's steak was not pink and burnt. For the price point, we could have went other places and still spent less. The food was just ok nothing exciting or made me say I want to go back. We were under a speaker and noise level could be less when having a conversation. The ambience is nice with watching the people. I thought we would have a nice note about your anniv but nothing at all. I will take my money somewhere else.
Business response:
Greetings Scotth, Thank you for taking the time to leave a review of your experience at The Fountain Room. We're sorry to hear that your anniversary meal with us fell short of your expectations and apologize for any disappointment caused by the overcooked steak and noisy seating arrangement. We strive to provide an exceptional dining experience, and it's disappointing to hear that we fell short in your eyes. We apologize also for the lack of acknowledgment for your anniversary. We hope you'll consider giving us another cha... read more
Frequently asked questions about The Fountain Room
How is The Fountain Room rated?
The Fountain Room has a 4.5 star rating with 3,865 reviews.
When is The Fountain Room open?
The Fountain Room is closed now. It will open at 4:00 p.m.