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1824 W Slaughter Ln Unit 110, Unit B, Austin, TX, 78748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Easier on the pocketbook than the other two vets I have visited in Austin. The Dr. was very thorough, and offered lots of advice on my old lumpy/grumpy dog. I like being able to schedule on line, and multiple locations.
Business response:
Hi Stephanie, thanks so much for the review! So glad you enjoyed THRIVE!
We attempted to euthanize our poor dog who was suffering from several severe behavioral issues but were denied assistance from our vet of 4 years. As this decision didn't come lightly, we knew that if our dog wasn't out to rest, she would live a miserable life of being muzzled and medicated for the rest of her life. We had spoken to several behavioral therapists and spent thousands of dollars trying to rehabilitate our girl but after our last session, our therapist told her we would need to put her down or risk her attacking... read more
Business response:
Hi Joseph, I tried calling and left a voicemail to discuss this further. We know the decision to euthanize is not easy (whether for behavior or medical reasons), we also do not take the decision lightly. We always like to have an exam and discuss other options (especially when we haven't seen a patient previously for this concern or don't have documentation from the behaviorists) which is what we tried to do in this case. We did ask for you to call back with any questions or to discuss further, and it does not look like you ... read more
We brought our dog here for wellness visits and shots- usually about $300 each visit. Each visit she was seen about 20 minutes after her appointment time, and the visits are very rushed. Even after telling them I just need the prescription for heart worm medication, they still charged us for it. After getting many emails about being overdue for our dogs annual check up I called to make an appointment, where I was told, in a very rushed conversation, she didn't need it yet. I later had some concerns about a change in my... read more
We were in-between vets and needed to get our four-year old Husky's yearly vaccinations and testing done. This is a comprehensive set of services which includes, despite our pup being continuously on preventives, a standard heart worm test to rule to out a breakthrough infection. Because of problems in previous vet settings we've always opted to be present for procedures during our dog's service. This was respected and accepted with our original vet as well as places I was vetting to start a new vet relationship. When the te... read more
Thrive is the Spirit Airlines of the vet world. It starts out cheap, they upsell you until it's more expensive than the alternative, and they provide terrible service. Took 2of 3 of our dogs here. The first one they treated - after running up the bill for a regular checkup it cost me $503. The second they couldn't treat because she did not want to go to the back to get her shots without us. That's their company policy. Fine. We came back the next day after giving her the anxiety medicine we paid them for and she still di... read more
We switched vet offices to here from Manchaca Village because Thrive is way less and my cat was traumatized and scared of Manchaca's new vet. He went into Thrive for a checkup, vaccines and dental exam. My cat inherited bad teeth and I knew he had tartar and never had a teeth cleaning before. He also had a cyst on his lip. So I was given a quote for a teeth cleaning with X-rays and addressing the cyst and it was a 1/3 less than I'd found at the old vet and half of what I was getting quotes from at another place. I thought ... read more
Business response:
Lexi, thank you for providing us with your feedback. We apologize for the miscommunication for the day of surgery and the missed mass removal. We typically tell clients, at drop off, that we will call them when the patient is in recovery with a pick up time, as unexpected issues can arise with our other surgery patients. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us.
Called to find out about the free wellness exam offer and see if it could include estimate for a dental exam. They asked if we have any concerns "like bad breath" I said "sure his breath is getting bad" (part of the reason to get a teeth cleaning) the representative said it would be $59 because there was a "concern" Bad breath. A dog. It would be free but since I said "yes his breathe is getting bad" it's a concerned visit. That seems like a textbook bait and switch. There's no way I'd trust them to put my dog under ... read more
Took our dog to the vet. They tried to force us to give our dog a rabies shot because she had already been bitten by another dog. Our dog was vaccinated. The purple-haired technician was so timid and standoffish that she would not even touch our dog and made us put a muzzle on him. This was so surprising. Don't be a vet if you hate animals. We have a loving chocolate lab that has never bitten anyone. Go somewhere else or maybe just wait for this "person" to get fired.
We woke up to a very sick 2.5 year old boy cat. We had used Thrive Pet Care for his check ups since he was a kitten. So we called into them for help (which ended up to be a Call Center). We were asked 5 minutes of questions only to be told that there were no appointments. We ended up at an emergency vet and found that had we waited one more day our boy would have had a burst bladder and died. DO NOT USE THRIVE PET CARE. They are basically a network and revenue driven pet Jiffy Lube that really only wants to care for healthy ... read more
Thrive Pet Healthcare - Manchaca has a 3.9 star rating with 595 reviews.
Thrive Pet Healthcare - Manchaca is open now. It will close at 6:00 p.m.