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5000 Edith Blvd NE, Albuquerque, NM, 87107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had a handicap toilet installed by Chantry Mowrer. He showed up on time, gave me the options to install and came back later in the day to complete he installtion after getting the model I desired. He was prompt, efficient, and friendly and easy to work with. He completed the job to my satisfaction and I couln"t ask for a better job.
Business response:
Dear Mr. Silva, I am so glad that you were able to get that installed to your satisfaction! Excellent customer service is always our goal. Please reach out to use if you need anything or have any questions. Best wishes and Happy New Year, Julia D.
My furnace stopped working in the late afternoon. Called TLC and used their after hours service. It was a little more expensive but worth it. Carlos R. was the service pro who fixed our furnace issue. He identified the problem quickly (a cracked ignitor). He had a replacement part on the truck and had heat restored to the home in about an hour. Very professional!
Business response:
Dear Mr. Parhamovich, Thank you for your review! We know after hours emergencies are never fun, and its our goal to make it as easy on you as possible. Let us know if you have any questions! Best wishes and Merry Christmas, Julia D.
The Technician, Will S*****, arrived on time and was very polite and personable. He quickly addressed the problem with my plumbing and corrected the situation. I was so impressed with his professionalism that I wanted to give him a tip for his outstanding work. He politely declined my offer and informed me he was not allowed to take tips. This indicated to me that Will is a man of character and integrity. Will S***** is a valuable asset to TLC Plumbing and they should be grateful and proud to have him as an employee.
Business response:
Dear Mr. Hoagland, Thank you so much for sharing with us about your experience. Honesty is important to us, and we appreciate you letting us know how Will demonstrated that to you. Please let us know if you need anything else or have any questions. Best wishes and Merry Christmas, Julia D.
Scott S. was called in to take a look a time at our boiler. He was very knowledgeable, professional ,and made appropriate referrals to other technicians as well as other services that might benefit us in the future. He also went out of his way several times to have TLC’s dispatch call us back in an appropriate time frame during this busy time to schedule future appointments. Thank you again!
Business response:
Dear Ms. Rivers, Thank you for sharing with us about your experience. I am so glad that we were able to help you with your boiler. It's our goal and our pleasure to always provide excellent customer service to you and your family. Please let us know if we can help you in any other way! Best wishes, Julia D.
Anthony S. showed up on time and fixed our problem (clogged drain pipe) quickly and professionally.
Business response:
Thank you for sharing with us about your experience! Let us know if you need anything else. Best wishes, Julia D.
I had my heat turned on today by Adam W***** and his partner. When I made my appointment, I was given an ETA of 8-10am, and they arrived promptly at 8am. The quickly and professionally turned on my heat, and offered a suggestion about a part of the furnace that was going to need replacing soon.
Business response:
Thank you for sharing! Best wishes, Julia D.
Rudy M kept me updated as to his arrival time as the call was emergency weekend call. Rudy is very knowledgeable and was wiling to explain the situation when I had questions ., Rudy was able to correct the leak and perform the necessary tests to ensure there longer were leaks. I appreciate his courtesy and knowledge he offered my situation
Business response:
Dear Ms. Maestas, Thank you for telling us about your experience. It is our goal to always provide excellent customer service and keep you informed. Please let us know if you have any questions or concerns. We look forward to serving you. Best wishes, Julia D.
I called TLC and set up an appointment to have them come out and investigate a leak. I also had drainage issues. Will S. came out and was extremely courteous and professional. He did his work over and beyond what I expected. He checked every possible source of the leak and found other issues. He remedied them quickly and efficiently. He was very knowledgeable. I've used TLC in the past, and I try and request Will because he knows not only my situation, but he's very friendly and easy to get along with. Extremely helpful. I h... read more
Business response:
Dear Ms. Gonzales, Thank you for sharing with us about your experience! It's our pleasure to serve you and to provide the best customer service possible. Please let us know if you need anything else, we are happy to help. Best wishes, Julia D.
My very old water line finally developed a leak and I contacted TLC and am so grateful! Jeff, Jack, Eric and Saul worked SO HARD, from morning into the evening, to replace my line so I could have the water turned back on. They went above and beyond in all they did.to ensure my plumbing was intact and functioning properly. Eric and Jack returned a week later and again worked VERY HARD to ensure my water line in the backyard was also safe and fully functional. These hard-working men were very polite and pleasant. I couldn't be... read more
Business response:
Dear Ms. Bennett, Thank you so much for sharing with us about your experience. We know it is never fun to run into difficulties like this, but our goal is to make it as easy for you as possible through excellent customer service. Please reach out to us if you have any questions or concerns. We look forward to serving you. Best wishes and Merry Christmas, Julia D.
TLC Plumbing Heating Cooling Electrical has a 4.7 star rating with 7,822 reviews.
TLC Plumbing Heating Cooling Electrical is open now. It will close tomorrow at 12:00 a.m.