Toyota of Deerfield Beach

mry1207 

on DealerRater

4 years ago

First not blaming service gentlemen as he was very nice & said it’s policy. He said I’d get a free oil change next time. Brought in a coupon & was told they couldn’t use it because they gave me a discount on tire sensors which still cost $876 & wouldn’t take $20 coupon? Said they can’t give two discounts. Why email coupons? Have been going there for 10 years. Total I paid was almost $1,000. 

Charlassie 

on DealerRater

4 years ago

I will start with positives, Xavier was personable and the dealership was clean and comfortable. My car was washed and the exterior was very clean. . I came in for my 5,000 mile servicing but learned there was a recall that would add an extra hour to my servicing. I chose to do it. Two hours later I asked Xavier how much longer as he had estimated the wait to be an hour and a half to two hours. He went to speak with the service mechanic and returned saying they had not yet started the recall work and was happy to reschedule.... read more

weickrrt 

on DealerRater

4 years ago

I went to the dealership to get my free recall airbag for my Toyota Sienna van. They told me that they would give me a loaner car. 4 days later I went back after it was finished and they charged me $125 for the car that they said was a loner. I wanted other things fixed on the van but the only thing they fix in the four days was the free airbag recall. 

CARLJDEROSA 

on DealerRater

4 years ago

Consistently good service but I guess due to the holiday volume today communication wasn't as good as it usually is. Also masks not enforced among customers or staff so I wasn't comfortable waiting inside at all. 

RedDevilToyo 

on DealerRater

4 years ago

I was impressed with this dealership when they were a part of the King group and in fact purchased two cars during that time. Since 2009 on three separate occasions they lost out on my new purchase mainly due to unrealistic pricing. Even when confronted with deals from other dealerships they refused to budge and as a result I purchased elsewhere while their cars sat on the lot. They have the distinction of being the last dealership I visited prior to purchasing a vehicle at another dealership. My most recent visit of service... read more

marcdiri 

on DealerRater

5 years ago

I was there today with my truck and the attended person did not care about my properly 

Abdul Rahman 

on DealerRater

5 years ago

Very poor costumer service was rude and broke a Peace on my car back window 

mihal.shawn 

on DealerRater

5 years ago

I had a horrible buying experience at this dealership. Found the Tundra I wanted on their website and called to put a deposit down to hold it. The price on the website did not match the price when I went in to pick it up as the website advertised the Tundra with a spray in bed liner, a bed cover, all weather TRD floor mats, and few other extras; however, these additional items were not included in the advertised price even though they were all listed on the website giving the appearance that they were included in the price. ... read more

Dcstar08 

on DealerRater

5 years ago

Careless service. I've done 4k in upgrades, and every single time I had issues. Including scratching the bed of my truck caused by employees being careless. I've bought 3 vehicles within the last year. I am done doing business with Deerfield Toyota. From sales to service.