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Toyota of Deerfield Beach
- Car Dealers
- Deerfield Beach, FL
About this business
Location details
1441 S. Federal Highway, Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I made an appointment for an oil change when i got to the site i told them again that all i needed was an oil change to my surprise when i went to pay my bill they also wanted to charge me for a wheel rotation which i nevef asked nor agreed to have done I told the gentleman mario who took care of it and I was not charged for it I found this to be very strange and will be more careful from now on when I go in for service
It's the second time I came to the Deerfield Toyota maintenance service with a flat tire and after inspection they tell me that is impossible to fix the issue. They make excuses to sell a new tire instead of fix the existing one. By the way I got off dealership both times and stopped by a tire shop and I had my tires fixed. It's really bad how they try to do business by screwing people up. Also after pick my truck up they don't even turned off the maintenance sign in vehicle panel. They don't really care about our vehicles.
Business response:
We are so sorry to see we let you down. Our service management team is reaching out to you to further discuss and make sure we correct this issues. Thank you, Diogo.
This is the second time my car goes for maintenance, still under warranty that I have request to get the dashboard fixed since it’s coming up. And nothing was done about it. I was told back in December you guys would replace the dash and nothing again. Very disappointed.
Business response:
Hello Monica, we are sorry to see we have let you down. The Service Management team is reviewing your account and will be reaching out to you shortly to resolve. Thank you, Toyota of Deerfield Beach
Nice people, the only point, I Have a C-HR 2019, and for any condition the wheels rusted and the service and part department told me SORRY about, means that Toyota quality does not exist..? Thanks.
Business response:
I am sorry to hear you have issues with rust on your wheels. Please know that we do care about you and the quality of your vehicle. Unfortunately, some things our out of our control and not covered. We hope you find a way to get this resolved.
Dropped car off a second time to have front left rattle indoor driver side. This is the second time I did not find the rattle but on the way home I heard the rattle buzzing. I have to Toyota Avalon hybrid Limited. One of the reasons I bought this car was because of the upgraded 1200 watt stereo. Very disappointed Hopefully I won't have to go back to many more times to have this problem resolved. Each time I go it eats up about two and a half hours of my time. I was thinking of buying a Supra for a second car now I'm second-g... read more
Business response:
Hello, I have our management team alerted on your review and we will be working towards a plan to resolve your issues. Thank you for allowing us the opportunity to make a mends.
Resurfacing of front rotors bad job , first time didn’t replace the pads, after pads replaced two week hardly vibration again vibration came back, alignment done there, truck pulls to the right, don’t think they did it only charged me, will never go back there, replaced rotors myself and problem solved, this place sucks
Business response:
Hello, we are sorry to see we have let you down. Our service management team is reviewing your visit and will be reaching out to you very soon. Thank you, Toyota of Deerfield Beach
Defintely not Covid-safe. My service agent wore his mask under his nose and there was no hand sanitizer in sight. If you expect us to use your pen to sign documents, please be so kind as to provide us with a clean pen and/or sanitizer. It took over 3 hours for my service and then I had to wait another 10 minutes for the service agent to return so I could pay and leave.
Business response:
Hello Ebu, Thank you for brining this to our attention. We will immediately address these concerns and correct them. Our service management team will be reaching out to you for further discussion. Thank you, Toyota of Deerfield Beach
Car has a bunch of thing does not work. No AC, loud noise at 60 mph from both front wheel. I know I brought a use car but I only have Ac for first 5 mn.
Business response:
We are sorry to hear you are having an issue with your vehicle. Our management team is reviewing and will be reaching out to you soon.
An oil change that took over 2 hours is totally unacceptable. They recommended over $1000 worth of service that wasn't required or even necessary.
Business response:
Hello Frank, very sorry to hear that the wait times were high when you came in. We strive daily to provide the best service and quickest times. We are required by Toyota to give you a list of recommended services. It is completely your choice to complete these services or not. We certainly want to have you back. Thank you, Toyota of Deerfield Beach
Frequently asked questions about Toyota of Deerfield Beach
How is Toyota of Deerfield Beach rated?
Toyota of Deerfield Beach has a 4.6 star rating with 14,947 reviews.
When is Toyota of Deerfield Beach open?
Toyota of Deerfield Beach is closed now. It will open at 7:00 a.m.