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Toyota of Grand Rapids

4.6

About this business

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.68,324 reviews
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Brett's profile image
Brett 
6 years ago

Very pleasant experience Very honest service tecks. Explained everything very well. That did not try to push a service on me that I did not need. I would definitely recommend them to anyone. 

Business response:

Thank you Brett! It's always a pleasure to serve you and we look forward to doing so again in the future! 

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Satisfied Sam 
6 years ago

Pleased customer Service is always outstanding. I have been coming here for regular maintenance and repair for years. Service staff is always right on top of everything. Very fair price and exceptional staff and service. 

Business response:

Thank you so much for taking a moment to share your opinion with others! We are thrilled to know our team always provides an excellent experience! 

John's profile image
John 
6 years ago

Oil change and new battery Very good service, Aaron was very professional. He explained all the options for my car. Evert one was very friendly, work was finished quickly. The waiting room is quite comfortable. 

Business response:

Thank you for sharing your feedback John! We are thrilled to know Aaron did a great job helping you during your recent visit. It was a pleasure to serve you and we look forward to doing so again in the future. 

Meral's profile image
Meral 
6 years ago

Oil change Ashton did a great job servicing my car. Great place, great customer service. I always take my car to this dealership. Very happy with it. 

Business response:

We love reading reviews like this one Meral! Thank you for taking a moment to write it! We appreciate the kind words and your business. Until next time! 

Kathy Sun's profile image
Kathy Sun 
6 years ago

Power steering fluid leak Service was excellent from initial phone answering to timeliness of getting my car in to follow-up phone calls to finishing the work required. I took my Nissan to this Toyota dealership because of numerous problems with Fox Nissan service department. I’m a former Toyota owner and have always been very satisfied with Toyota service. Bruce Diamond is professional and courteous . 

Business response:

Thank you Kathy. We love reading reviews like this one! We appreciate your loyalty! Happy New Year! 

Jan's profile image
Jan 
6 years ago

Satisfied Customer Bruce does a great job! Facility is clean and inviting. Service is done in a timely manner. I’ve been coming here for years and will continue to. 

Business response:

Jan, thank you for taking a moment to share your feedback with others and for mentioning Bruce! Happy New Years! 

Booklover8's profile image
Booklover8 
6 years ago

Great service I brought my car in for a 90K-mile check-up. The service rep Robert told me which discount coupon to use for the service, and since the shuttle had already left he called an Uber both to take me home and bring me back to pick up my car. Great service and price. 

Business response:

Thank you for taking a moment to share your recent experience at our Toyota Service Center. We are thrilled to know Robert has earned your praises! It was a pleasure to serve you and we look forward to doing so again in the future. Happy New Year! 

Mary Ann's profile image
Mary Ann 
6 years ago

Speedy Fast and speedy service checkup. Rotating tires and overall checkup went a lot faster than we expected. Our service man super polite explains everything. Actually like going and having my car serviced 

Business response:

Mary Ann thanks for taking a moment to share your feedback with others! We are glad you enjoy getting your car serviced at our Toyota Service Center. Thank you for choosing us! Happy New Year! 

Steven Hinkle's profile image
Steven Hinkle 
6 years ago

Maintenance Very good service on my car. Also appreciated the call from the dealership to remind me that it was time for service and a check up. Ashton was great to work with. 

Business response:

We love reading reviews like this one Steven! Thanks for taking a moment to share your feedback with others! 

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.6 star rating with 8,324 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is closed now. It will open at 9:00 a.m.