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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great Dealership As usual, top notch customer service for an oil change and tire rotation. The wait time was within reason and actually faster than I had expected. Comfortable waiting room too!
Business response:
Debbie thank you for your kind words! We are glad your visit went well and our service team took a great care of you! Please let us know if there is anything else we can do to help! The Toyota of Grand Rapids Team
Mrs Gunning Politely helpful and answered all questions followed up with more input about questions at hand. Even keep me up on fresh drinking water. Quick response to everything
Business response:
Phyllis, thank you for taking a moment to write this review. We are glad things went well. Please let us know if there is anything else we can do to help you! The Toyota of Grand Rapids Team
Oil change for 2014 Rav4 Had a 10:00 appointment. Out within 1hour. I was not pressured to purchase any not needed. Was fully explained all that was checked on my vehicle and everything was OK.
Business response:
Bob, thank you for reviewing your recent service visit. We appreciate the feedback, and we look forward to seeing you again. The Toyota of Grand Rapids Team
Toyota Highlander Bruce, Grand Rapids Toyota, has been very helpful. I have had several contacts with him and the dealership during many years of owning different Toyota models.
Business response:
Patty, thank you for your kind words about Bruce. He is a great asset to our Service Team and we are thrilled to know you appreciate his hard work. It's always a pleasure to serve you! The Toyota of Grand Rapids Team
Annual service Vern is great! I always recommend this dealer to friends and family. The service department is extremely busy but always does a good job. Thanks.
Business response:
Ron, thanks for taking a moment to write a few words about your recent experience with Vern. He works hard everyday serving our clients and we are thrilled to know you appreciate his efforts. Thank you for choosing us! The Toyota of Grand Rapids Team
Stranded out of towner saved! I was traveling and suddenly my check engine light went on. I managed to get the car to them and they were able to check it out even though it was a super busy day. Jim and Bruce were wonderful to communicate with and answered my tons of questions. Car was ready the next day and I didn't have to change my travel schedule. Overall, a joy to work with
Business response:
Amanda, thank you for writing this great review and for mentioning Jim and Bruce. We are thrilled to know they were able to fit your in and fix the car quickly. Thank you for choosing us! The Toyota of Grand Rapids Team
Retired Iam very pleased with the fast and professional service that I receive at this dealership. The waiting area is clean and comfortable and provides free beverages. Excellent experience!
Business response:
John, thank you for taking a moment to rate your recent service visit at our dealership. We are glad to know it was a great experience. Please let us know if there is anything else we can do to help, be it in service or sales. Have a great day! The Toyota of Grand Rapids Team
Best Dealership We have went to the same salesman the last 12 years and leased 4 Toyota’s . Al Luke is one of the most trustworthy people and salesperson we have ever bought a car from. I am beyond happy with my new Rav 4 and we got a great deal .
Business response:
Linda, thank you for taking a moment to write this review and for mentioning Al. He has been such a great asset to our sales team and we are thrilled to know you appreciate his hard work. Congratulations and thank you for buying from us once again! The Toyota of Grand Rapids Team
Tundra platinum service Great place great service great salesman overall grade experience. People at Toyota of Grand rapids treat you like family they are friendly easy to talk to and I get along with everyone.
Business response:
Thank you for the highest rating in all categories Jimmie! That's exactly what we strive for! We appreciate your business, kindness and support. Until next time, The Toyota of Grand Rapids Team
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,616 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is closed now. It will open at 9:00 a.m.