Toyota of Grand Rapids's cover image
Claimed

This profile has been claimed by the business owner or representative.

Toyota of Grand Rapids

4.9

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.96,616 reviews
Select a rating
Steve's profile image
5 years ago

very professional service department 2009 Yaris I bought from them 5 years ago stills runs great and I bring in for service once a year and there service department looks it over for problems tops off the fluids and changes the oil all for $14 . 00 if you buy it from them...it's a good deal and I would tell others to shop there as well. 

Business response:

Steve thank you for taking a few moments to write this review. We are glad your Yaris still runs great and that our Service Team takes a good care of it for you. Have a great day! The Toyota of Grand Rapids Team 

Kristin's profile image
Kristin 
5 years ago

Good service I have always been satisfied with the work done at my Toyota dealer. I enjoy that I can schedule online and the waiting area is clean and pleasant. 

Business response:

Kristin, thank you for taking a moment to write this review. We appreciate your business and the rating you've assigned us. If there is anything else you need please don't hesitate to contact us, as we are always here to help. The Toyota of Grand Rapids Team 

Samuel Hampshire's profile image
Samuel Hampshire 
5 years ago

Great Service I had a great experience when buying my Camry. I worked with salesman, Ed Mason. He made the experience of buying the vehicle a lot less stressful and did a good job at making sure my mother and I were taken care of. In addition, when I lost a check that was sent to me, he took care of the process of talking with administration and I should be expecting a new check in the mail soon. I could not have asked for a better experience. 

Business response:

Samuel, thank you for taking a moment to share your recent buying experience with others and for mentioning Ed. We are thrilled to know he made the buying process easy. Congratulations on your purchase and thank you for buying from us! The Toyota of Grand Rapids Team 

Marcia's profile image
5 years ago

New car My 2 year old Prius was totaled and I called Toyota of Grand Rapids to inquire about purchasing a new vehicle. I needed a car immediately. I was met at the front door by the sales manager and introduced to my salesperson, Nate. Within hours I drove off in a brand new Rav4 hybrid. Nate was very knowledgeable and quite patient with me. Financing was a breeze and I couldn’t have been happier with the whole process. I have purchased two cars with them and I can’t imagine going anywhere else. Their service department is t... read more

Business response:

Marcia, thank you for reviewing your recent buying experience and for mentioning Nate! He is a great asset to our Sales Team and we are pleased to know you appreciate his efforts! We are also glad that the professionalism of our Service Team has earned your continued patronage. Thank you for choosing us! The Toyota of Grand Rapids Team 

Jessica's profile image
Jessica 
5 years ago

Great service as always Always great service. Efficient. Explain everything. Nice waiting area. Trustworthy. Very friendly. Know my car. Let me space it out to avoid big bills. Will return. 

Business response:

Thank you for sharing your feedback, Jessica! We appreciate your kindness. It was a pleasure to help you and we are looking forward to doing so again in the future. The Toyota of Grand Rapids Team 

Dianne Ruprich's profile image
Dianne Ruprich 
5 years ago

Dianne I had no appointment. They took me anyway and fixed my flat tire while I waited I would recommend this dealer for service and will probably use it in the future 

Business response:

Dianne, thank you for taking a moment to review us here. We are glad that you were impressed with the service we offer her at Toyota of Grand Rapids. If there s anything more we can do for you please come back and see us anytime. Take care! The Toyota of Grand Rapids Team 

Diane Q's profile image
Diane Q 
5 years ago

Oil change Robert showed me the service recommendation for my car, the service was reasonably priced and completed fairly quickly. The wi-fi is great in the waiting room too. 

Business response:

Diane, thanks for taking a moment to write about your recent experience at our Service Center. We are glad to hear your visit went well. Please let us know if there is anything else we can do to help you. The Toyota of Grand Rapids Team 

Belinda Poke's profile image
Belinda Poke 
5 years ago

Mrs. Poke Fast efficient service. Staff is very nice friendly and professional. Toyota is the ONLY place where I will buy and service my vehicles . Very satisfactory work 

Paula's profile image
5 years ago

Great job as usual. This is the first dealership I have had my car serviced by that almost always says ‘nothing needed’. Very refreshing. Great service team and excellent honest appraisals. Thank you! 

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.9 star rating with 6,616 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is open now. It will close at 8:00 p.m.